Lead Software Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

As a Lead Engineer, you will oversee the technical aspects of designing, developing, and delivering high-quality software solutions within our Professional Archive Search Team.

Your deep knowledge of search and indexing data structures and backend services will help us deliver functionality that empowers Smarsh clients to meet their compliance needs. You will work closely with cross-functional teams, including Product Management, Engineering, and Site Reliability, to build scalable, reliable, and high-performance applications. You will be at the forefront of driving technical excellence and crafting powerful solutions that scale while fostering a culture of continuous improvement.

We are looking for an experienced engineer who is passionate about solving complex problems, implementing best practices, and driving technical innovation. If you thrive in a collaborative, fast-paced environment and have a track record of delivering impactful software solutions, we want to hear from you.

• We’re seeking someone who thrives in a collaborative environment, is naturally curious and interested in learning, has strong communication and collaboration skills, and helps others grow by sharing their expertise and encouragement.
• You bring 10+ years of technical leadership experience working in a modern cloud company and expertise in distributed systems. You're experienced with at least some of our tech stack, are willing to learn new technologies and languages, and aren’t afraid to admit what you don’t know. Learn more about our tech stack here.
• You will support and empower the team to do their best work.
• Be a strategic partner by actively working with adjacent engineering teams and stakeholders to develop and apply scalable solutions.
• Regularly mentor and coach engineers to expand their skills and support their career growth, including pair programming.
• Share rotating on-call duties for our incident response.
• Lead the architecture, design, and development of software solutions, ensuring scalability, maintainability, and security.
• Collaborate with Product and Engineering teams to define technical requirements, timelines, and deliverables.
• Implement and advocate for Agile best practices, CI/CD pipelines, automated testing, and DevOps methodologies.
• Perform code reviews, identify technical debt, and drive initiatives to improve code quality and system performance.
• Troubleshoot and resolve production issues, ensuring high availability and reliability of services.
• Stay up to date with emerging technologies and industry trends and evaluate their potential impact on the organization.
• Manage and deploy applications in Kubernetes.
• Monitor application health and performance in Splunk, Datadog, Grafana.
• You're comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge.

• 10+ years of experience in software engineering, with at least 3+ years in a leadership role.
• 3+ years of experience with a search technology (Solr, Lucene, ElasticSearch).
• Proficiency in Java, C#, Groovy
• Ability to diagram system architecture and write comprehensive documentation about features and design of software architecture.
• Experience managing and deploying applications in Kubernetes.
• Proficient with MS SQL and the ability to optimize stored procedures and indexes
• Experience in leading Agile teams and working with Scrum methodologies.
• Familiarity with Linux Services.
• Familiarity with Kafka and AMQ.
• Contributions to open-source projects or active participation in technical communities.

• Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
• Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
• 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
• Sabbatical – The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
• Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.