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Biomedical Equipment Technician 1 - job 1 of 2

Role Overview

Are you a talented individual looking for your next profession within a large progressive & healthcare team?

 

Sodexo is seeking a Biomedical Equipment Technician I for Phoenix Children’s Hospital located in Phoenix, AZ. 

 

Is this opportunity right for you?

 

With a medical staff of nearly 1,000 specialists, Phoenix Children’s is one of the largest pediatric healthcare systems in the country, and the most comprehensive children's care facility in the state. We provide inpatient, outpatient, trauma and emergency care across more than 75 subspecialties. 

 

Phoenix Children’s Pediatrics is dedicated to providing children and adolescents with high-quality health care in a warm, welcoming and friendly environment. We have pediatric offices in neighborhoods throughout the Phoenix metro area and in Cottonwood, each staffed with highly knowledgeable health care teams committed to delivering compassionate care for children. At Phoenix Children’s Pediatrics, we value being part of your community and hope you and your children will become part of our family.

 

Position Summary for BMET I:

Under direct supervision this position will troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems, and instruments. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs.  The role will focus on customer needs and ensuring all HTM related functions are completed in a quality and timely manner to include medical device preventive and corrective maintenance and other related matters.

 

 

What You'll Do

Key Duties

  • Inspect, maintain, repair and calibrate equipment and systems
  • Provides advanced support of equipment for direct patient care
  • Interacts on a routine basis with clinical health providers in the identification of technology-based problems and solutions
  • Solves organization-level customer service issues and complaints
  • Preparing required documentation and reports
  • Ensures regulatory compliance
  • Financial responsibility for purchasing parts and service
  • Demonstrates a safety mindset 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

The ideal Biomedical Equipment Technician I will have: 

  • A minimum of 1 year of troubleshooting, inspecting, repairing, maintaining and calibrating a basic range of clinical equipment, devices, systems and instruments independently and/or equivalent college coursework in similar capacities (preferred)
  • Experience in a hospital or healthcare setting
  • Experience with minor repairs (preferably on beds, stretchers, IV pumps and other smaller equipment)
  • The ability to make decisions regarding troubleshooting and repairing medical devices
  • Excellent communication, customer service and time management skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment and/or equivalent of military BMET program and/or AAMI certified     

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Biomedical Equipment Technician 1, Sodexo

Are you ready to take your career to the next level while helping to provide exceptional healthcare? Sodexo is on the lookout for a Biomedical Equipment Technician I to join our dynamic team at Phoenix Children’s Hospital in the heart of Phoenix, AZ. In this pivotal role, you'll be hands-on with troubleshooting, inspecting, repairing, and maintaining a variety of medical equipment that is essential for patient care. With nearly 1,000 specialists operating within one of the largest pediatric healthcare systems in the country, you’ll play a key role in ensuring that exciting advancements in pediatric medicine are met with top-notch technical support. Your daily responsibilities will include managing equipment repairs, interacting with clinical health providers, and ensuring that all aspects of equipment maintenance are completed with quality and efficiency. Beyond just technical work, you’ll contribute to a warm and welcoming environment, making a difference in the lives of young patients and their families. At Sodexo, we believe in fostering a diverse and inclusive workplace where your unique contributions are valued. Enjoy competitive compensation, comprehensive benefits, and numerous opportunities for career growth—all while being part of a community-oriented organization that truly cares. Join us in making every day a little better for the children we serve, and become a cherished member of the Phoenix Children’s family.

Frequently Asked Questions (FAQs) for Biomedical Equipment Technician 1 Role at Sodexo
What are the main responsibilities of a Biomedical Equipment Technician I at Sodexo?

As a Biomedical Equipment Technician I at Sodexo, you will be primarily responsible for inspecting, maintaining, repairing, and calibrating a basic range of clinical equipment and systems. This involves troubleshooting various medical devices, ensuring that they are functioning optimally, and providing advanced support for technology used directly in patient care.

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What qualifications are required to apply for the Biomedical Equipment Technician I position at Phoenix Children’s Hospital?

To be successful as a Biomedical Equipment Technician I at Phoenix Children’s Hospital, candidates ideally should have at least one year of experience in troubleshooting and maintaining clinical equipment, along with an Associate's Degree in electronics, biomedical engineering, or a related field. Experience in a hospital or healthcare setting and strong customer service skills are also important.

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How does Sodexo ensure a positive work environment for Biomedical Equipment Technicians?

Sodexo emphasizes a supportive and inclusive workplace culture for all its employees, including Biomedical Equipment Technicians. The company values feedback and contributions from all team members and promotes professional development opportunities, making sure that everyone feels heard and respected in their roles.

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What types of medical equipment will I work with as a Biomedical Equipment Technician I at Sodexo?

In this role, you will handle a range of clinical equipment, including beds, stretchers, IV pumps, and other medical devices essential for patient care. Your interaction with these devices will ensure they meet safety and regulatory standards while being available for use by healthcare providers.

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Can you describe the team structure and support available for Biomedical Equipment Technicians at Phoenix Children’s Hospital?

Biomedical Equipment Technicians at Phoenix Children’s Hospital work under direct supervision and as part of a larger healthcare team. You'll have the opportunity to collaborate with clinical staff while receiving support from experienced colleagues to resolve equipment issues efficiently and ensure the highest standards of patient care.

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Common Interview Questions for Biomedical Equipment Technician 1
What experience do you have with medical equipment maintenance?

Focus on any hands-on experience you have in troubleshooting, inspecting, or repairing medical devices, such as IV pumps and beds. Highlight specific examples where your skills enabled you to improve equipment functionality or assist clinical staff effectively.

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How do you prioritize multiple equipment repair requests?

Discuss your approach to triaging requests based on urgency and clinical necessity. Demonstrate your ability to communicate effectively with healthcare providers to understand their needs and maintain high patient care standards while handling maintenance tasks.

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Can you explain a time when you resolved a challenging technical issue?

Provide a concrete example of a technical problem you encountered, detailing the steps you took to diagnose and repair the issue. Focus on your critical thinking and problem-solving skills while emphasizing teamwork and communication with clinical staff.

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What safety regulations are important for a Biomedical Equipment Technician?

Be prepared to discuss specific regulatory standards relevant to medical equipment maintenance, such as those set by the FDA or OSHA. Explain how you ensure compliance in your work, which is crucial for both patient safety and operational integrity.

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How do you handle customer complaints related to equipment functionality?

Illustrate your approach to customer service, which includes actively listening to concerns, empathizing with users, and working quickly to address the issue. Outline steps taken to resolve the problem and follow-up interaction to ensure continued satisfaction.

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What strategies do you employ for effective equipment calibration?

Share any systematic approaches or tools you use for calibrating medical devices, emphasizing accuracy and adherence to manufacturer specifications. Your understanding of the importance of precise calibration in patient care will demonstrate your commitment to excellence.

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Describe your experience with documentation in equipment maintenance.

Discuss the types of documentation you have managed, like maintenance logs and compliance reports, and your understanding of their importance for regulatory audits. Mention how organized records contribute to team communications and equipment tracking.

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What challenges do you anticipate in this role, and how will you address them?

Identify potential challenges, such as keeping up with rapid advancements in medical technology or time management with multiple repairs. Share your strategies for continuing education and efficient workflow management, emphasizing your proactive nature.

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How do you stay updated with developments in biomedical technology?

Mention any resources you rely on, such as industry publications, conferences, or professional associations. Stress the importance of continual learning in keeping skills sharp and adapting to new technologies in the healthcare sector.

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Why do you want to work as a Biomedical Equipment Technician I at Sodexo?

Communicate your passion for healthcare technology and your alignment with Sodexo's values and mission. Talk about how being part of a company that prioritizes community and patient care resonates with your personal and professional goals.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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April 9, 2025

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