Job details

Healthcare Administrator - Chichester

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Company Description

Source BioScience, comprised of Source LDPath and Source Genomics, provides industry-leading laboratory services in genomics, multiomics and healthcare diagnostics, partnering with biotechnology, pharmaceutical, healthcare and academia. For more information, please visit www.sourcebioscience.com.

Job Description

*Closing Date - 18 APRIL 2025* INTERVIEWS TO BE HELD 24 & 25 APRIL

POTENTIAL START DATE 06 MAY 2025

Summary:

This is a full time position, working 40 hours per week

Administration of the day to day activities across all sections of the healthcare diagnostic business from booking in of samples received, coordination of the reporting of these samples through to the return of these cases back to the customer (where applicable) within the Turn Around Times agreed. To provide complete customer support to all current customers enquiries either via phone call or email correspondence

Duties:

Sample management of all samples received within the department which includes the following responsibilities:

Opening and sorting work received within the department and entering patient information for all cases received into our LIMS database
The data input of clinical information copy typed into our LIMS database.
Once all samples have been booked in and processing complete you will coordinate the reporting of all cases within the agreed turn around times ensuring that cases are placed appropriately within our specialist consultant team and that reports are delivered back to the customer within a timely manner.
Managing all reporting of cases to ensure that customer Turn Around Times are met
Manage the filing or return of all samples once reported, prioritising to ensure samples are returned efficiently back to the referring hospital (when applicable)
Organisation of workload to prevent bottlenecks, working closely with the consultant team and laboratory team to ensure cases are reported in a timely manner within agreed Turn Around Times.
Take responsibility for all telephone and email enquiries relevant to the samples received within the department
Responding to customers in a timely manner with the information that they require
Manage the customer’s LIMS account and corresponding secure portal accounts to ensure reports are received correctly.
Support the courier in packaging cases to send to the reporting consultant team and our customers including also verifying courier packages before collection.
Scanning (Whole Slide Imaging), quality checking and releasing of cases to the reporting consultant team.
Scanning documentation, archiving and filing of material.
Managing additional work requests and supporting the lab team to ensure a high throughput of cases.
To comply with all quality control procedures to support maintenance of the Source BioScience’s Quality Management System.
To comply with safe working practices in accordance with Company safety policies.
To participate in the Annual Joint Staff Review process, in accordance with Company Policy.
To perform any other duties as may be reasonably required commensurate with grade and experience.
Attend any training endeavours as appropriate to role or as reasonably requested by Line Manager.

The salary for this role is up to £24960.00 per annum dependent on experience.

Hours of work: 40 per week

Qualifications

AT LEAST ONE YEARS EXPERIENCE IN AN ADMINISTRATION ROLE

Additional Information

Pension
Income Protection
Death in Service
Employee Assistance Programme
Medicash health cash plan
Shopping & leisure discount portal
Virtual GP Service
mProve Yourself health and wellbeing resources
SkinVision App
Able Futures Mental Health support
33 days holiday (inclusive of bank holidays)
An extra day off on your birthday
Cycle to work scheme
Discounted private healthcare

Due to the volume of applications, we apologise that we are unable to respond individually to each application. If we have not contacted you within 7 working days your application has been unsuccessful and your details have not been retained. Please feel free to apply for any other position you may see in the future.

Average salary estimate

$30951 / YEARLY (est.)

min

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$30951K

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What You Should Know About Healthcare Administrator - Chichester, Source Bioscience

Join Source BioScience as a Healthcare Administrator in Chichester, where you’ll be at the heart of our healthcare diagnostic operations! In this full-time role, you’ll work 40 hours a week at The Courtyard Lab, Vinnetrow Business Park. Your primary responsibility will be managing the day-to-day activities, from handling incoming samples to coordinating sample reporting. Imagine being the critical link in a process that enhances healthcare through genomics and diagnostics! You'll sort and enter patient information into our LIMS database, ensuring accuracy and efficiency. Each day will be unique as you engage with customers via phone and email, providing the necessary support and information they need. You’ll also oversee the timely return of samples and reporting cases to ensure all customer expectations and Turn Around Times are met. Collaboration is key, as you will work closely with our dedicated consultant and laboratory teams, preventing any bottlenecks in workflow. Not only will you handle administrative duties, but you'll also play a vital role in maintaining our Quality Management System, ensuring safety practices, and participating in training sessions. The position offers a competitive salary of up to £24,960 annually, alongside a range of perks including generous holiday allowance, health plans, and a positive work environment. If you're looking to make a real difference in the healthcare field, we want to hear from you as part of our dynamic team at Source BioScience!

Frequently Asked Questions (FAQs) for Healthcare Administrator - Chichester Role at Source Bioscience

What are the responsibilities of a Healthcare Administrator at Source BioScience?

As a Healthcare Administrator at Source BioScience, your key responsibilities include managing the daily operations of the healthcare diagnostic business, which involves opening and sorting samples, inputting clinical information into our LIMS database, and ensuring timely reporting back to customers. You will also be responsible for handling customer inquiries, managing sample return processes, and coordinating with consultant teams to maintain efficiency.