Lead Logistics tech
| Job Overview: This position monitors activities of techs to insure job assignments are completed on a daily basis. This position may reassign staff to various tasks throughout the shift to handle fluctuations in workflow, and also trains new technicians in all areas of the department and complete orientation checklist to document progress. This position is responsible for day to day activities of the Receiving and/or Transportation department, as well as handling immediate problems and working towards a resolution. This position is also responsible for advising management of trends and areas for improvement, and must be capable of covering Dispatch assignment to provide coverage as needed. Job Requirements: High School Degree Good communication skills Must have the ability to handle problems including short staffing Must have ability to analyze and come up with solutions to keep problems from occurring again 3-4 years experience in a related field Job Responsibilities: Other job-related information: Working Conditions: Climbing - Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Rarely Pushing - Occasionally Reaching - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |
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Are you ready to take the lead as a Lead Logistics Tech at TriHealth in Cincinnati, Ohio? This dynamic role is all about ensuring the smooth operation of our Receiving and Transportation departments, where you will monitor the daily activities of your team and make sure that every task is executed efficiently. As the Lead Logistics Tech, you’ll be the go-to person for reassigning tasks and troubleshooting any issues that arise, ensuring we maintain our high standards of service. Your expertise will also be critical in training new technicians, guiding them through their responsibilities while completing their orientation checklists to track progress effectively. It’s all about fostering a collaborative environment where everyone thrives. You’ll report on trends and suggest areas for improvement to management, empowering the whole team to excel. And with some responsibilities involving covering Dispatch assignments, adaptability is a must! Your role will require some lifting and the ability to manage a busy workflow while maintaining those crucial interpersonal hard and soft skills. Join us at TriHealth, where we firmly believe in the importance of SERVE standards, and become a vital part of our mission to create a supportive community. If you have a high school diploma and bring 3-4 years of experience in a related field, plus the ability to solve problems under pressure, we’d love to see you thrive in this position.
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