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Assistant Manager - job 8 of 39

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$40000 / YEARLY (est.)
min
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

Are you ready to take charge? Domino's Pizza is looking for an energetic and motivated Assistant Manager to join our team in Worthington, MN. This role is perfect for individuals who thrive in a fast-paced environment and love being at the forefront of a dynamic team. As an Assistant Manager, you'll oversee daily operations during your shift, ensuring that everything runs smoothly while providing exemplary customer service. You'll wear many hats: manage staff, keep track of inventory, handle cash flow, and set a positive example for your team. Your blend of leadership, strategic thinking, and multitasking skills will help deliver the best pizza experience to our customers. At Domino's, we value fun and flexibility, making this an exciting opportunity for professional growth. Not only will you gain valuable experience, but you could also pave your way to further advancement, with many employees starting as delivery drivers and moving up to management and beyond! Join us at Domino's Pizza, a company that takes pride in its people and recognizes the unique contributions everyone brings to the table. So if you're ready to make an impact, apply now and show us what you've got!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will be responsible for overseeing daily operations during your shift, which includes staffing, customer relations, inventory control, and cost management. Your role is crucial as you set the example for your team, ensuring that company policies and procedures are followed to maintain a high standard of service.

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What qualifications are required for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should have strong leadership skills, the ability to multitask, and a background in fast-paced environments. Good judgment, math skills, and customer service experience are also essential. A willingness to adhere to company policies and standards is vital for success in this role.

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What opportunities for advancement exist for an Assistant Manager at Domino's Pizza?

An Assistant Manager at Domino's Pizza has numerous opportunities for advancement. Many team members begin their careers as delivery drivers and progress to management positions, becoming general managers or even franchise owners. The company promotes a culture of growth and encourages employees to explore various career paths within the organization.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll work in a fast-paced environment that can be both exciting and challenging. You will face varying weather conditions during some tasks, and inside the store, temperatures can change. The role requires both teamwork and independence as you manage your crew and handle operational tasks.

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How does Domino's Pizza promote diversity and inclusion in the workplace for Assistant Managers?

At Domino's Pizza, diversity and inclusion are integral to our mission. We aim to recognize, appreciate, and utilize the unique talents of all individuals, fostering an environment where all team members can thrive. As an Assistant Manager, you will play a part in maintaining this inclusive culture.

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Common Interview Questions for Assistant Manager
How do you handle conflicts among team members as an Assistant Manager?

Handling conflicts requires a mix of patience and effective communication. As an Assistant Manager, I would address conflicts by facilitating open discussions between team members, encouraging them to express their viewpoints while guiding them towards a mutually acceptable resolution. It's essential to acknowledge feelings and work collaboratively to restore harmony.

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What strategies do you use to motivate your team as an Assistant Manager?

Motivating a team as an Assistant Manager involves recognizing individual strengths and providing consistent support and encouragement. I believe in setting clear, achievable goals and celebrating accomplishments. Open communication, positive reinforcement, and fostering an enjoyable work atmosphere are also key to keeping everyone engaged.

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Explain how you would manage inventory control as an Assistant Manager?

Managing inventory control as an Assistant Manager requires diligence and organization. I would implement regular inventory checks, maintain detailed records of stock levels, and ensure that orders are placed proactively. Staying vigilant about waste and integrating efficient practices helps in reducing costs and ensuring product availability.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing the immediate needs of both the team and customers. I focus on high-impact activities first, such as ensuring orders are fulfilled on time and addressing customer inquiries. Delegating tasks effectively and maintaining communication with the team ensures we work cohesively during peak periods.

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Describe your approach to training new employees as an Assistant Manager?

Training new employees starts with providing clear expectations and hands-on guidance. I believe in creating a structured onboarding process that combines shadowing experienced team members with practical tasks. Regular feedback and open dialogue encourage new hires to learn rapidly while reinforcing their confidence in their roles.

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How do you ensure excellent customer service in your store?

Ensuring excellent customer service involves instilling a customer-first mindset within the team. I lead by example—providing prompt service, addressing concerns, and treating customers with respect. Additionally, I encourage team members to engage with customers and recognize the impact their demeanor has on the overall experience.

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What would you do if you noticed a team member not following company procedures?

If I noticed a team member not following company procedures, I would address the issue immediately and privately. It's important to understand their perspective and provide clarity on the correct procedures. Offering support and additional training, if needed, helps ensure compliance and fosters a culture of accountability.

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How do you keep up with changing company policies and standards at Domino's Pizza?

Keeping up with changing company policies and standards at Domino's Pizza involves remaining proactive. I stay engaged by regularly reviewing internal communications, attending training sessions, and participating in team meetings. Open communication with management also helps me understand the rationale behind changes and how to adapt accordingly.

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What is your experience in handling cash management as an Assistant Manager?

In handling cash management as an Assistant Manager, I ensure accuracy and responsibility. I perform cash counts, manage register operations, and monitor transactions closely to minimize discrepancies. I believe in setting accountability within the team to maintain transparency in cash handling processes.

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How would you implement marketing strategies in the store as an Assistant Manager?

Implementing marketing strategies requires creativity and collaboration. As an Assistant Manager, I would work with the team to identify local marketing opportunities, leverage social media channels, and engage with the community through events or promotions. Collecting customer feedback on marketing initiatives helps us adjust strategies to maximize effectiveness.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 20, 2025

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