Engineering Manager - Reporting Analytics

The Engineering Manager - Reporting Analytics at SpotOn is responsible for leading engineering teams to deliver impactful reporting systems tailored for restaurant operators. This includes overseeing technical direction, maintaining transparent communication, engaging in performance management, and driving the adoption of new technologies while ensuring quality, scalability, and maintainability in engineering practices.

To apply for the Engineering Manager - Reporting Analytics position at SpotOn, candidates should have at least 8 years of software development experience, with a minimum of 2 years managing software teams. A strong technical background in modern programming languages and frameworks is essential, alongside exceptional communication and organizational skills to effectively lead and inspire your team.

As the Engineering Manager - Reporting Analytics at SpotOn, you'll work with a diverse tech stack that includes Kafka, Golang, Node.js, React, Typescript, PostgreSQL, Clickhouse, Kubernetes, and AWS. Your familiarity with these technologies will help guide your teams in building accurate and efficient reporting solutions.

SpotOn believes in investing in their employees' growth, which includes a competitive tuition reimbursement program for up to $2,000 per year for professional development. This initiative supports the Engineering Manager - Reporting Analytics in pursuing certifications and courses that enhance their skills and contribute even further to SpotOn's mission.

At SpotOn, the work culture is built around empathy, collaboration, and inclusion. As an Engineering Manager - Reporting Analytics, you can expect to be part of a team that values open communication, encourages innovation, and prioritizes a positive workplace environment. The company has consistently been recognized for its commitment to creating a great place to work, making it an ideal environment for personal and professional growth.

To ensure effective communication within the engineering team, I prioritize regular check-ins, emphasize transparency in reporting progress, and encourage open dialogue. Establishing a culture where team members feel comfortable sharing ideas and challenges is essential for maintaining alignment and fostering collaboration.

In my previous roles, I utilized regular one-on-one meetings to set clear expectations and provide constructive feedback. I focus on recognizing individual contributions while also identifying areas for improvement, fostering a growth mindset within the team.

My approach to leading a team through technical challenges involves breaking down the problems into smaller, manageable tasks and collaborating closely with team members to leverage their expertise. I encourage a problem-solving mindset and facilitate brainstorming sessions to explore innovative solutions.

To ensure the adoption of new technologies, I emphasize the importance of training and hands-on practice. I facilitate workshops and provide resources to help team members understand the benefits and uses of the new technology, emphasizing how it aligns with our goals to drive enthusiasm and adoption.

Handling conflict involves first actively listening to the concerns of each party separately. I then bring both parties together to facilitate a constructive conversation, encouraging them to find common ground. My goal is to foster understanding and ensure that the resolution aligns with the team's objectives.

Maintaining high-quality standards begins with establishing clear guidelines for coding practices and regular code reviews. I also promote a culture of testing, where unit and integration tests are part of the development cycle, ensuring all deliverables meet our quality expectations.

I motivate my engineering team by providing them with autonomy to make decisions and encouraging them to take ownership of their tasks. I celebrate team successes and individual accomplishments, creating an environment where everyone feels valued and motivated to push boundaries.

For project management and tracking progress, I utilize agile methodologies such as Scrum or Kanban. I maintain a visual representation of work items and facilitate regular stand-ups to review progress, address roadblocks, and adjust priorities as needed.

In a previous role, I led a project that involved integrating a new payment gateway. The major challenge was coordinating different teams to meet tight deadlines. We overcame this by establishing clear communication channels and utilizing project management tools to keep everyone aligned, resulting in a successful launch ahead of schedule.

Building a strong team culture involves fostering a supportive environment where team members feel safe to express their ideas and concerns. I promote team-building activities and initiate regular feedback sessions to ensure everyone can contribute to a positive and inclusive culture.