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Country Manager, Thailand

We are looking for a superstar Country Manager who is strongly aligned with the mission to redefine investing and empower people to build their long-term wealth. 

You are passionate about the service delivered to our clients on and off-APP. You will manage, build and lead a dynamic team to deliver growth in Thailand. This involves overseeing the team, leading business development and developing relationships with the regulators. 

Closely collaborating with functional and regional colleagues, you will grow StashAway’s business in line with the company’s vision and transparent growth targets. 

You should be a natural leader, highly capable of influencing and driving decisions with an analytical and goal based approach. Your communication skills will be exceptional with proven ability to coach, support and inspire a team.

In this role, you will be the voice and ambassador of our business and operations in Thailand. Externally, you are the face of StashAway in Thailand and will be responsible for building partnerships and relationships with public and private stakeholders. This role is also media-facing and you should have some level of experience interacting with the press or public speaking. 

Responsibilities

  • Develop and implement the business growth strategy for Thailand, leveraging market insights, internal data, and competitive analysis.
  • Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
  • Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
  • Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
  • Own the CSAT and NPS scores for Thailand and work on continuous improvement.
  • Drive initiatives to differentiate the customer experience and expand market share.
  • Represent the brand and our house investment view at all external engagement.
  • Build, lead, and develop high-performing teams.
  • Foster a culture of accountability, collaboration, and innovation.
  • 7-10 years of professional experience of which at least 3 years managing teams and revenue/PnL responsibilities.
  • Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Fintech industry is preferred.
  • Demonstrated track record of delivering growth in non-corporate environments.
  • Able to lead through influence in a cross-functional international environment.
  • Strong interpersonal and analytical skills.
  • Passion for Investing is a must.

Employee financial and physical well-being

  • Compensation package: You will receive a competitive total compensation package that includes employee stock options.
  • Comprehensive insurance coverage: OPD, IPD, and dental (conditions apply)
  • Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
  • Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Flexible work arrangements and policies

  • Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
  • Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.

Learning and development opportunities

  • You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Annual off-site

  • Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.
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What You Should Know About Country Manager, Thailand, StashAway

Join StashAway as our next Country Manager for Thailand! In this exciting role, you'll be at the forefront of redefining investing and empowering individuals to build their long-term wealth. Your day-to-day will involve managing, building, and leading a dynamic team dedicated to delivering exceptional service to our clients both on and off our app. As a natural leader, you'll foster a collaborative environment that aligns with our mission and growth targets, all while influencing key decisions with your analytical and goal-oriented approach. Your outstanding communication skills will shine as you coach, support, and inspire your team, ensuring that everyone is aligned with our vision for growth in Thailand. With an active role in media engagements, you'll also represent our business, forging important partnerships and engaging with stakeholders across the public and private sectors. If you have 7-10 years of professional experience in either startups or management consulting, especially within the Fintech space, and are passionate about investing, this could be the perfect opportunity for you to showcase your expertise and drive innovation in Thailand's market. At StashAway, we believe in the well-being of our employees, offering a competitive compensation package, comprehensive insurance coverage, and a culture that values flexibility and continuous learning. We can't wait to see how you'll help expand our impact in Thailand!

Frequently Asked Questions (FAQs) for Country Manager, Thailand Role at StashAway
What are the primary responsibilities of a Country Manager at StashAway in Thailand?

As a Country Manager at StashAway in Thailand, your primary responsibilities include developing and implementing growth strategies based on market insights, collaborating with various teams to meet customer acquisition goals, and overseeing daily operations to achieve business objectives. You’ll lead a high-performing team, enhance customer experience, and represent StashAway publicly to foster relationships with stakeholders.

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What qualifications are needed to become a Country Manager at StashAway in Thailand?

To become a Country Manager at StashAway in Thailand, you should have 7-10 years of professional experience, with at least 3 years in a management role involving revenue or PnL responsibilities. Experience in startups, scale-ups, or consulting in the Fintech sector is preferred. Strong interpersonal and analytical skills, coupled with a passion for investing, are also essential for success in this role.

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How does StashAway support the professional development of its Country Manager in Thailand?

StashAway is committed to the professional development of its Country Manager in Thailand by providing an annual Learning and Development budget. This budget can be used for various resources and tools that aid in both professional and personal growth, ensuring that you can continuously enhance your skills and performance in your role.

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Can a Country Manager at StashAway in Thailand work remotely?

Yes, StashAway offers a flexible work-from-anywhere policy that allows the Country Manager in Thailand to work remotely for up to eight weeks in another country. This flexibility supports a healthier work-life balance and caters to individual working preferences.

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What kind of team culture can a Country Manager expect at StashAway in Thailand?

As a Country Manager at StashAway in Thailand, you can expect a team culture that fosters accountability, collaboration, and innovation. The company emphasizes a supportive environment where team members are encouraged to grow, contribute ideas, and work towards common goals.

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Common Interview Questions for Country Manager, Thailand
How would you develop a business growth strategy for StashAway in Thailand?

When developing a business growth strategy for StashAway in Thailand, I would begin by conducting thorough market research to understand customer needs and competitive positioning. Gathering internal data and insights will also be crucial in formulating actionable strategies that align with our overarching business objectives.

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Can you describe your experience in managing teams and driving revenue growth?

I have over X years of experience managing diverse teams where I've successfully driven revenue growth through effective leadership and collaborative goal-setting. My approach has always been to empower team members with clear objectives and support, ensuring we work together to achieve our financial targets.

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What steps would you take to enhance customer experience in Thailand?

To enhance customer experience in Thailand, I would first gather feedback through customer satisfaction surveys and analyze our current NPS metrics. Implementing improvements based on this data and innovating our products to better meet our customers' needs would be my immediate priorities.

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How would you approach building partnerships with stakeholders in Thailand?

Building partnerships with stakeholders in Thailand requires understanding their needs and aligning them with our business goals. I would engage in open discussions, network at industry events, and use a collaborative approach to create mutually beneficial partnerships that can enhance our market presence.

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What role does data analysis play in your decision-making process as a Country Manager?

Data analysis is essential in my decision-making process as a Country Manager. I rely on data to identify market trends, monitor performance metrics, and inform strategic decisions that will drive growth and ensure we remain competitive in the fintech landscape.

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How do you plan to communicate our brand and investment view to the public?

I plan to communicate our brand and investment view to the public through engaging media relations, informative public speaking opportunities, and developing content that resonates with our audience's values. Ensuring clarity and consistency in our messaging will build trust and recognition in the market.

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Can you share your experiences with public speaking and media engagements?

In my previous roles, I regularly engaged with media and participated in public speaking events to represent my company. I have honed my skills in delivering clear and impactful messages, addressing questions from diverse audiences, and effectively conveying our business vision consistently.

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How do you foster a culture of innovation within your team?

Fostering a culture of innovation involves encouraging open dialogue, allowing team members to share ideas freely and safely. I also support experimentation and learning from failures to create an environment where innovation can thrive naturally.

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What methods do you use to evaluate your team's performance?

I believe in implementing regular performance reviews, coupled with setting clear KPIs for my team. Utilizing a combination of qualitative feedback and quantitative metrics helps me to assess performance fairly and accurately, ensuring that we can celebrate successes and identify areas for improvement.

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Why do you want to become the Country Manager for StashAway in Thailand?

I am passionate about investing and the potential it has to empower individuals in Thailand. The opportunity to lead StashAway's operations aligns perfectly with my professional aspirations, and I believe my experience and drive can significantly impact our growth in this market.

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StashAway is a B2C digital wealth management platform that builds personalised investment portfolios to help consumers achieve their financial goals. Leveraging advanced technology to enhance investing strategies, we deliver low-cost, intelligent...

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March 20, 2025

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