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Assistant Property Manager - job 1 of 2

Company Description

ABOUT STREAM REALTY PARTNERS

Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. With 215+ million square feet of assignments and more than $5.8 billion in annual transactions, we are one of the fastest-growing, full-service commercial real estate services organizations in the country. We’ve grown from our two original partners to 1,400+ talented individuals that come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. More information on the firm is available on the website: www.streamrealty.com

IMMEDIATE IMPACT. MEANINGFUL CAREER.

At Stream, we know our success begins and ends with our people. It’s the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our clients' needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career.

Job Description

POSITION OVERVIEW

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties.  Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service.

ESSENTIAL FUNCTIONS

  • Provide daily assistance and support to Property Managers in management of a commercial real estate property portfolio.
  • Manage tenant and vendor relations to include keeping contracts and COI updated.
  • Property scheduling and communication with tenants and vendors.
  • Assist with accounting, reporting, and budgeting tasks.
  • Assist with lease administration.

RESPONSIBILITIES

  • Work with Property Managers to resolve building operations’ issues.
  • Work closely with vendors to ensure compliance with service contracts.
  • Recommend and/or complete vendor contracts as appropriate.
  • Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
  • Answer office telephone as required and assist callers.
  • Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
  • Schedule building activity including move-ins/move-outs and verify insurance.
  • Follow established A/R guidelines including contacting tenants regarding follow-up on rent payment status and assisting Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
  • Review and ensure the accurate coding of invoices for payment.
  • Assist Property Managers in the preparation of the monthly reporting package/financial reports according to owner's needs.
  • Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
  • Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
  • Ensure compliance with management agreements.
  • Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
  • Understand lease types to assist the Property Manager with ensuring Lease compliance.
  • Process Tenant billbacks expenses.
  • Assist in the response and resolution of after-hour emergency calls as needed.
  • Assist in planning and executing tenant events with management team.

Qualifications

  • Bachelor’s Degree preferred.
  • 3-5 years' experience in Commercial Property Management industry preferred.
  • Excellent customer service skills
  • Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment.
  • Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs)
  • Basic accounting knowledge and skills
  • Good organizational skills
  • Attention to detail.
  • Ability to multitask.        
  • Proficiency with Microsoft Excel and Word
  • Desire and ambition to learn and grow in Stream’s property management department.
  • Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate

Additional Information

Once you have completed your application, you will receive an email from [email protected] with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. When prompted, please select the "Assistant Property Manager - All Locations" position. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of your submitting your application.  

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#LI-Onsite

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.

Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. 

To apply for a position, please visit our website at www.streamrealty.com

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Assistant Property Manager, Stream Realty

Join Stream Realty Partners as an Assistant Property Manager in Tysons, VA, where you'll be a crucial part of our collaborative team that truly values people. With over 215 million square feet under management and more than $5.8 billion in transactions annually, we pride ourselves on our culture defined by the core values of being smart, honest, nice, and passionate. As an Assistant Property Manager, you'll deliver first-class property management services while providing support to the Property Manager overseeing a portfolio of commercial properties. You’ll tackle daily operations by enhancing tenant relationships, coordinating vendor schedules, and offering exceptional customer service. The responsibilities also include assisting with financial reporting, budgeting, lease administration, and ensuring compliance with property policies and regulations. With your previous experience in commercial property management and a knack for exceptional communication, you will thrive in resolving issues, processing invoices, and coordinating operational needs. At Stream, we empower you to grow your career meaningfully, enabling you to apply your skills in a dynamic environment. If you possess a commitment to excellence and the desire to make a positive impact in property management, then this is the role for you. Join us, and let's make a difference together!

Frequently Asked Questions (FAQs) for Assistant Property Manager Role at Stream Realty
What are the key responsibilities of an Assistant Property Manager at Stream Realty Partners?

As an Assistant Property Manager at Stream Realty Partners, your primary responsibilities will include providing support to the Property Manager in managing a portfolio of commercial properties. This includes enhancing tenant relations, managing vendor schedules, aiding in accounting and budgeting tasks, and handling lease administration. You will be instrumental in ensuring smooth building operations and addressing tenant needs, all while fostering a positive property environment.

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What qualifications do you need to become an Assistant Property Manager at Stream Realty Partners?

To qualify for the Assistant Property Manager position at Stream Realty Partners, candidates should ideally have a Bachelor’s Degree and 3-5 years of experience in the Commercial Property Management industry. Strong customer service skills, excellent communication abilities, a basic understanding of accounting, and proficiency with real estate software like Yardi or MRI, are all beneficial for success in this role.

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How does Stream Realty Partners support career growth for Assistant Property Managers?

Stream Realty Partners is dedicated to your career growth as an Assistant Property Manager. We provide you with opportunities to gain unswerving market knowledge and development opportunities, equipping you with the tools needed for advancement. Our emphasis on a collaborative and engaging work culture makes it a great environment for honing your skills and achieving meaningful career milestones.

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What software skills are important for an Assistant Property Manager at Stream Realty Partners?

An Assistant Property Manager at Stream Realty Partners should be proficient in real estate management software such as Yardi, MRI, or similar platforms. Additionally, a good command of Microsoft Excel and Word is essential for handling budgeting, reporting, and other administrative tasks efficiently.

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How does the work culture at Stream Realty Partners impact the role of an Assistant Property Manager?

The work culture at Stream Realty Partners significantly enriches the role of an Assistant Property Manager. Our emphasis on core values such as being smart, honest, nice, and passionate creates an encouraging work environment. You’ll find that working in a team-oriented and supportive atmosphere allows for collaboration, making it easier to address challenges and achieve success in property management.

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Common Interview Questions for Assistant Property Manager
Can you describe your experience in commercial property management?

When answering this question, it’s essential to highlight your relevant experience, focusing on specific tasks and projects from your previous roles. Discuss how your involvement has prepared you for the position at Stream Realty Partners, emphasizing aspects like tenant relations, vendor management, and financial tasks.

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How do you handle difficult tenant situations?

To effectively answer this question, share an example where you successfully managed a challenging tenant issue. Explain your approach, focusing on communication and resolution strategies, which demonstrate your customer service skills crucial for the Assistant Property Manager role.

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What software tools are you familiar with in property management?

Clearly outline the property management and accounting software you have experience with, such as Yardi or MRI. Provide specific examples of how you have utilized these tools to streamline operations and improve tenant relations in your past positions.

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How do you prioritize tasks in a fast-paced property management environment?

Highlight your organizational skills and ability to multitask. Provide an example of a demanding situation and explain how you prioritized intentions and communicated with your team to ensure tasks were handled efficiently.

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Can you detail your approach to vendor management?

Describe your experience with vendor relations, emphasizing the importance of clear communication and contract compliance. Talk about how you ensure vendors meet service standards and how you resolve any issues that may arise.

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How would you describe your communication style?

Your answer should reflect your adaptability in communication based on the audience. Explain how you ensure professionalism and clarity when interacting with tenants, vendors, and colleagues, which aligns with Stream’s core value of being nice.

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How do you ensure compliance with property regulations and owner policies?

Describe your process for staying informed about relevant regulations and how you ensure all actions align with property management agreements. Highlight any tools or checklists you use to uphold compliance.

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What are your strategies for enhancing tenant relations?

Discuss specific initiatives you've implemented to improve tenant satisfaction, such as regular communication, tenant events, or feedback collection. Emphasize your commitment to foster a welcoming community.

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What financial reporting experience do you have?

Detail any experience you have with preparing financial reports, budgets, or reconciliations. Explain how you approach these tasks systematically and your attention to detail in ensuring accuracy.

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Why do you want to work at Stream Realty Partners?

Tailor your response to demonstrate knowledge of Stream's values and its commitment to employee development. Share specific reasons why you align with the company’s mission and how you can contribute to its success.

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Founded in 1996 and headquartered in Dallas, Texas, Stream Realty Partners is a leasing and management company that operates as a commercial real estate services company and specializes in leasing, property and facilities management, tenant repres...

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Full-time, on-site
DATE POSTED
March 19, 2025

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