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Affordable Housing Regional Portfolio Manager (REF8573I)

Company Description

Multifamily Property Management

Job Description

The Affordable Regional Portfolio Manager is the individual directly responsible for managing a group of assets as assigned by FPI Management. This individual is responsible for enforcing all FPI Management policies, procedures and internal operations. The Regional Portfolio Manager will be accountable for all operations of the assets in their inventory. Their job is to meet the expectations of each Client based on the respective operating budget and management agreement.

• Property Name: BBWA - Remote
• BBWA ,Tacoma, WA
• Full-Time
• Unit Count: 1

Pay: $105,000 - $115,000 / Year

DUTIES AND RESPONSIBILITIES

  1. Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
  2. Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
  3. Monitor LIHTC Application and Annual Recertification processes.
  4. Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting.
  5. Conduct file reviews, physical inspections, and interact with regulatory agencies.
  6. Conduct semi-annual inspections as required.
  7. Prepare annual operating budgets for submission to Clients and Properties.
  8. Monitor project budgets and marketing to maintain an awareness of the current financial status of each asset. Alert the FPI Management Executive Committee of any recommended changes.
  9. Complete the monthly/quarterly Property Manager Checklist and submit on-time.
  10. Make rent and concession recommendations based on market conditions and availability.
  11. Verify that each property is adequately maintaining appropriate and required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs required by the Client, the Lender, and FPI Management.
  12. Assure that all units are maintained to FPI standards, including turn-over's, exterior curb appeal, decorating recommendations, and cleanliness.
  13. Review vacancies, availability dates, and turn-over rates.
  14. Review monthly operating statements, budget and variance reports, check registers as necessary, delinquency reports, and other financial reports as provided by FPI Management to ensure budgetary control.
  15. Monitor service requests for completion, timeliness, and resident satisfaction.
  16. Maintain a professional appearance at all times in the presence of Employees, Clients and Residents.
  17. Provide training and positive guidance to all employees to ensure maximum productivity.
  18. Personally respond to Resident, Client, and Vendor calls, emails, and text messages within 24 hours of receipt during the work week.
  19. Responsible for participating in recruiting activities and making sound hiring decisions for all on-site position openings.
  20. Responsible for meeting all training requirements for the PM position and ensuring site employees have met the training requirements for their position.
  21. Evaluate the performance of each on-site personnel on an on-going basis. Ensure all employee communication and counseling is properly documented and provided to the Human Resource Department.
  22. Ensure CD Annual Reviews are completed, as well as Community Directors are completing reviews for each of their staff.
  23. Portfolio Managers are responsible for ensuring their Sites and Community Directors are in compliance with all FPI Safety Policies and Procedures.
  24. Maintain positive, professional and effective communication with Clients and Supervisors to ensure FPI is meeting the Client objectives and expectations.

25. Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications

Minimum Requirements:

  • Must have a minimum of 3 years’ experience with affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO, etc.) or other applicable designations in affordable programs.
  • Minimum 2 years' experience in a similar leadership role, within a Property Management environment.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
  • Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
  • Valid Real Estate Salesperson License (requirement varies by state).
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.

Skills Required:

  • Yardi
  • Weblisters
  • Site Pro
  • RealPage
  • Onesite
  • On-Site
  • Knock
  • G-Suite (Google)
  • Entrada
  • Adobe Acrobat
  • Craigslist
  • Microsoft Word
  • Microsoft ExceI
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Management
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$105000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Regional Portfolio Manager (REF8573I), FPI Management, Inc.

Are you ready to take on a leadership role as an Affordable Housing Regional Portfolio Manager with FPI Management? This full-time position is based in Tacoma, WA and is perfect for someone passionate about affordable housing and property management. As a Regional Portfolio Manager, you'll oversee a group of assets, ensuring every property thrives under your guidance. Your responsibilities will include enforcing company policies and fostering compliance with housing laws. You'll conduct inspections, manage budgets, and interact with clients and residents, always striving for optimal satisfaction. With a strong focus on team support, you'll train staff, evaluate performance, and ensure that communication flows seamlessly. FPI Management is a leader in the property management field, and with competitive pay ranging from $105,000 to $115,000, you'll be rewarded for your expertise in affordable housing programs like LIHTC and HUD. Join a company that values its employees, offers robust training, and provides numerous opportunities for career advancement. If you’re ready to make a significant impact in your community and grow your career, this is the role for you at FPI Management!

Frequently Asked Questions (FAQs) for Affordable Housing Regional Portfolio Manager (REF8573I) Role at FPI Management, Inc.
What are the key responsibilities of an Affordable Housing Regional Portfolio Manager at FPI Management?

As an Affordable Housing Regional Portfolio Manager at FPI Management, your key responsibilities include overseeing property compliance with housing laws, conducting inspections, managing budgets, and ensuring financial reporting accuracy. Your primary goal will be to align property operations with the expectations of clients based on their management agreements.

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What qualifications do I need to become an Affordable Housing Regional Portfolio Manager at FPI Management?

To qualify as an Affordable Housing Regional Portfolio Manager with FPI Management, you should have at least three years of experience in affordable housing programs, a minimum of two years in a leadership role, and relevant certifications in property management. A high school diploma is required, but a college degree in a related field is preferred.

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What skills are essential for success as an Affordable Housing Regional Portfolio Manager at FPI Management?

Success as an Affordable Housing Regional Portfolio Manager at FPI requires a combination of management, customer service, and team-building skills. Proficiency in software like Yardi and Microsoft Office is critical along with strong communication skills, an understanding of compliance regulations, and a proactive approach to problem-solving.

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How does FPI Management support the professional development of Affordable Housing Regional Portfolio Managers?

FPI Management is committed to the growth of its employees. As an Affordable Housing Regional Portfolio Manager, you will have access to extensive training programs, resources, and ongoing support aimed at advancing your career within the property management field.

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What does a typical day look like for an Affordable Housing Regional Portfolio Manager at FPI Management?

A typical day for an Affordable Housing Regional Portfolio Manager at FPI Management includes reviewing property performance metrics, conducting inspections, meeting with team members, and engaging with clients and residents to address any concerns. You'll also dedicate time to financial analysis and ensuring all properties comply with necessary regulations.

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Common Interview Questions for Affordable Housing Regional Portfolio Manager (REF8573I)
What experience do you have managing affordable housing programs?

Highlight specific programs you’ve managed, such as LIHTC or HUD, detailing your roles and responsibilities. Discuss challenges you faced and how you overcame them, showcasing your ability to navigate the complexities of affordable housing management.

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How do you ensure compliance with housing regulations?

Explain your systematic approach to understanding the relevant regulations, conducting regular audits, and training your team to maintain compliance. Give examples of past experiences where your diligence has ensured adherence to regulations.

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What strategies do you use to manage budgets effectively?

Share your budgeting process, including regular reviews, forecasting, and adjustments based on financial reports and market trends. Discuss how you communicate with stakeholders to ensure alignment with budgetary goals.

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Can you describe a time when you successfully improved resident satisfaction?

Provide a concrete example of an initiative you led to address resident concerns, detailing the steps you took and the outcomes. Focus on the impact of your actions on community engagement and overall resident experience.

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How do you approach training and developing your team?

Describe your philosophy on team development, including how you assess skills, provide constructive feedback, and create opportunities for growth. Highlight any specific training programs you’ve implemented in your previous roles.

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What tools do you use to track property performance?

Discuss your familiarity with property management software like Yardi and your method for utilizing data analytics to assess performance. Share specific metrics you track regularly and how you leverage this data for decision-making.

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How do you handle conflicts between residents and property management?

Explain your conflict resolution approach, emphasizing open communication, empathy, and a focus on finding fair solutions. Include examples of how you've successfully resolved disputes in the past.

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What is your experience with inspections and audits?

Talk about the frequency and scope of inspections you’ve conducted, explaining the importance of these processes for maintaining property standards and compliance. Mention specific outcomes that resulted from your inspection findings.

Join Rise to see the full answer
How do you keep up with changes in housing regulations?

Outline your strategies for staying informed about industry changes, such as attending workshops, subscribing to relevant publications, or being part of professional organizations. Illustrate how you apply this knowledge to your role.

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Why do you want to work as an Affordable Housing Regional Portfolio Manager at FPI Management?

Convey your passion for affordable housing and how FPI Management's values align with your professional goals. Discuss what excites you about the company and the unique offerings it provides for its employees.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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DATE POSTED
March 21, 2025

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