Technical Product Manager

At SupplyHouse.com, the Technical Product Manager is tasked with leading the strategy and execution of complex systems integrations and customer-focused features. You’ll collaborate with developers to define technical requirements, prioritize the product backlog, and facilitate Agile ceremonies such as sprint planning and reviews. This position also involves driving technical solutioning sessions with IT and ensuring that all solutions align with both business impacts and technical feasibility.

To be considered for the Technical Product Manager role at SupplyHouse.com, candidates must possess a bachelor’s degree in a technical field or equivalent experience. Additionally, a minimum of 6 years of experience in product or technical roles, including at least 3 years focused on software development and eCommerce technology, is required. Familiarity with systems such as WMS, ERP, and CRM is a strong plus, and candidates should also demonstrate robust leadership, communication, and collaboration skills.

The Technical Product Manager role at SupplyHouse.com operates remotely, but candidates must be located in select states within the U.S. There’s flexibility in working hours according to a Flex-Time Policy, allowing you to balance professional and personal commitments. While the position is largely remote, it does involve travel to the NY office for internal meetings several times a year, with travel costs covered by the company.

At SupplyHouse.com, the Technical Product Manager will utilize various tools such as JIRA and Confluence to manage the product backlog and document technical requirements. Agile methodologies are integral to the role, as you will facilitate Agile ceremonies and maintain a strong focus on high-quality delivery and backlog grooming. Experience with technical requirements writing and system architecture discussions is also essential.

SupplyHouse.com prides itself on offering exceptional benefits and fostering a supportive work culture. Employees enjoy a generous 401k plan, fully covered medical insurance, and a $250 stipend for home office setup. The company emphasizes work-life balance through its Flex-Time Policy and promotes continuous professional development. Additionally, SupplyHouse.com values community engagement and engagement events, ensuring employees feel connected and heard.

When discussing your Agile experience in an interview for the Technical Product Manager role, highlight specific projects where you employed Agile practices such as sprint planning, backlog grooming, and iterative development. Discuss how you facilitated Agile ceremonies and worked closely with development teams to ensure alignment and deliverables met business needs. Providing concrete examples will demonstrate your hands-on experience and understanding of Agile principles.

In your response, emphasize the importance of communication and collaboration with both technical teams and business stakeholders. Describe strategies you’ve used to translate complex technical concepts into business language and vice versa. Providing a specific example of a project where you successfully reconciled these two aspects will strengthen your answer and illustrate your ability to navigate complex environments.

When asked this question, share a detailed story about a specific system integration project. Discuss the challenges faced, the role you played in leading the project, and how you ensured it aligned with both technical specifications and business goals. Highlight measurable outcomes, such as improved efficiency or user satisfaction, to showcase the impact of your contribution.

In your answer, mention your proficiency with tools like JIRA and Confluence, which are essential for managing product backlogs and technical documentation. You might also discuss any other project management frameworks or tools you’ve utilized, and how they contributed to effective tracking of project progress and team collaboration. Be prepared to provide examples of how you’ve leveraged these tools to improve project outcomes.

Explain how you utilize open communication and structured discussions to mediate disagreements among stakeholders. Discuss how you emphasize shared goals and foster a collaborative environment to seek win-win solutions. Providing an example where you successfully resolved a stakeholder conflict while ensuring product quality will demonstrate your leadership skills and problem-solving capabilities.

Describe the methodology you use to assess business priorities and translate them into technical requirements. Mention the importance of regular check-ins with stakeholders to confirm alignment and share updates on progress. You might use examples of how you’ve adapted plans based on stakeholder feedback to adjust to changing business priorities, showcasing your flexibility and strategic alignment.

Share a specific challenging technical problem that you encountered, detailing the context surrounding it and your thought process in devising a solution. Focus on systematic problem-solving techniques you employed and how collaboration with your team led to a successful resolution. Discuss the outcome and any lessons learned that you can carry forward into your next role.

Discuss your framework for assessing potential product features, such as evaluating impact, cost, and alignment with strategic goals. Share any prioritization techniques you’ve employed, like the MoSCoW method or RICE scoring, to help inform team decisions. Emphasize how stakeholder input and user feedback helps steer these decisions, ensuring that the product evolves in a way that best serves users.

When preparing your response, focus on the techniques you use to simplify complex concepts. Mention the use of visual aids, analogies, or storytelling to make technical details more relatable. Provide an example where effective communication led to better collaboration and clearer project outcomes, showcasing your ability to bridge the gap between technical and non-technical audiences.

In your answer, detail specific ways you’ve collaborated with various teams such as marketing, sales, and IT. Share your approach to fostering effective communication and ensuring all parties are informed and engaged in the product development process. Highlight a success story where cross-functional collaboration resulted in a successful product launch or significant project outcome, emphasizing your facilitative role.