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Dealertainer- Table Games

Job Purpose: Creates a unique, enjoyable and entertaining experience for the guests by dealing table games Buster Blackjack while wearing summer swimsuit styled uniform and themed costumes in accordance with established pit themes Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) · Deals Buster Blackjack by welcoming and interacting with guests in a friendly and courteous manner, instructing guests on the specific rules of the game, answering guests’ questions, and providing guests with additional assistance and information as needed · Provides guests with an enjoyable and entertaining experience by wearing themed costumes in accordance with established pit themes, dealing games with adequate instruction and guidance, maintaining a patient and cheerful demeanor, encouraging guests to continue play in a more formal setting, and thanking guests for playing. · Controls Table Games revenue by receiving house collection as needed, distributing cards, accepting wagers, announcing and performing cash and chip transactions, and pushing, paying or collecting wagers according to established procedures. · Maintains game integrity by maintaining up-to-date knowledge of game procedures, asset protection, and house rules, applying procedures accordingly, informing players of rules as needed, and summoning Floor Supervisors for all game-related decisions.   Job Specifications:   Education and Experience: Essential: N/A Skills and Knowledge: Essential: · Ability to perform mathematical calculations · Ability to stand for up to eight hours at a time · Ability to work in a smoking environment · Ability to accept constructive criticism · Ability to appear for work on time · Ability to work any shift · Ability to work overtime Desirable:   · Working knowledge of various table games rules and procedures · Working knowledge of various table games game protection processes · Basic knowledge of game protection procedures · Ability to shuffle and deal cards repetitively · Ability to deal effectively · Ability to cut chips accurately     Certificate of completion from an accredited and/or recognized Dealing School and/or experience dealing blackjack and/or various other table games, this is not required but preferred. Supervisory/Managerial Accountability: Direct: None Indirect: None
What You Should Know About Dealertainer- Table Games, Sycuan Casino

Are you ready to bring your charm and enthusiasm to Sycuan Casino in El Cajon, California? We’re on the lookout for an enthusiastic Dealertainer for our thrilling Table Games, specifically specializing in Buster Blackjack! In this exciting role, you will create a unique and entertaining experience for our guests by skillfully dealing the game while wearing summer swimsuit styled uniforms and themed costumes. You’ll engage with our guests in a friendly manner, walk them through the rules of Buster Blackjack, and answer any questions they have to keep the fun going. Your infectious energy will encourage players to dive into the game while making sure that every interaction is enjoyable. You’ll also manage game operations efficiently by performing transactions, maintaining game integrity, and ensuring everyone is aware of the rules. Whether you’re standing for long periods or working in a busy environment, your cheerful demeanor will shine through as you contribute to an unforgettable experience at Sycuan. We appreciate flexibility, so being available for various shifts and possibly overtime will be key to your success. While formal education isn't mandatory, having a background in dealing or a completion certificate from an accredited Dealing School is a bonus. Join us at Sycuan and become a part of our vibrant gaming team in El Cajon, where your skills can shine and entertain in grand fashion!

Frequently Asked Questions (FAQs) for Dealertainer- Table Games Role at Sycuan Casino
What are the main responsibilities of a Dealertainer at Sycuan Casino?

As a Dealertainer at Sycuan Casino, your chief responsibilities include dealing Buster Blackjack, engaging with guests in a friendly manner, instructing them on game rules, and answering any questions they may have. You'll also be dressed in themed costumes to enhance the gaming atmosphere while maintaining game integrity through proper procedures and house rules.

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What skills are essential for the Dealertainer position at Sycuan Casino?

To excel as a Dealertainer at Sycuan Casino, you should have the ability to perform mathematical calculations and work in a bustling, smoky environment. Strong communication skills are key, alongside the ability to take constructive criticism positively. Additionally, being punctual and flexible with work hours will help you thrive in this role.

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Is experience required for the Dealertainer position at Sycuan Casino?

While specific experience isn't a requirement for the Dealertainer position at Sycuan Casino, having knowledge of various table games and experience dealing blackjack or completing an accredited Dealing School can significantly enhance your application. The most important qualities are a friendly demeanor and the ability to create an entertaining atmosphere.

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What kind of environment can a Dealertainer expect to work in at Sycuan Casino?

At Sycuan Casino, a Dealertainer will work in an energetic and lively environment, filled with guests eager to enjoy table games like Buster Blackjack. You will be on your feet for extended periods, interacting with players, and contributing to a fun and engaging atmosphere that keeps guests coming back for more.

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What attire is expected for a Dealertainer at Sycuan Casino?

As a Dealertainer at Sycuan Casino, you will wear summer swimsuit styled uniforms and themed costumes related to the pit themes. The attire not only contributes to the whimsical gaming atmosphere but also enhances the entertaining experience for the guests, making each interaction memorable.

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Common Interview Questions for Dealertainer- Table Games
How would you handle a difficult guest at the table?

To effectively manage a difficult guest, remain calm and empathetic. Acknowledge their concerns and maintain a friendly demeanor throughout the interaction. It’s essential to communicate clearly, reiterating the established game rules while also ensuring they have a fun experience. Engaging positively encourages them to stay involved.

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Can you describe your experience with Buster Blackjack or similar table games?

While I may not have direct experience with Buster Blackjack, I am well-versed in the rules of blackjack and other table games. I believe in continuous learning and am eager to familiarize myself with Buster Blackjack to provide the best experience for the guests.

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How do you ensure that you maintain game integrity?

Ensuring game integrity starts with being knowledgeable about the house rules and procedures. I would consistently apply these rules during gameplay and alert Floor Supervisors about any discrepancies. Maintaining a professional attitude and controlling the pace of the game helps establish a fair playing environment.

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What would you do if you noticed a guest is confused about the game rules?

If I noticed a guest struggling with understanding the rules, I would kindly approach them and offer to explain the game in a clear and approachable way. My goal would be to make them feel comfortable, encouraging them to ask questions and ensuring they have an enjoyable gaming experience.

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How do you stay positive during long shifts?

To maintain positivity during long shifts, I focus on engaging with guests and building connections. Staying active and taking little moments for myself, like quick stretch breaks, helps keep my energy up. Remembering that I contribute to making someone’s day better motivates me to stay upbeat.

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What strategies do you use to manage cash and chip transactions?

When managing transactions, I ensure that all cash and chip flows are handled accurately and timely. I double-check my counts, maintain organized communication with guests, and adhere to all procedures in order to guarantee smooth operations at the table without delays.

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How would you describe your dealing style?

My dealing style is characterized by clarity and friendliness. I aim to provide detailed instructions and guidance while keeping the atmosphere light and entertaining. I focus on engaging players and maintaining professionalism, ensuring guests’ enjoyment throughout their gaming experience.

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Why do you want to work as a Dealertainer at Sycuan Casino?

I am excited about the opportunity to work as a Dealertainer at Sycuan Casino due to my passion for creating memorable experiences for guests and my love for the gaming environment. Sycuan’s vibrant atmosphere aligns perfectly with my personality, and I look forward to being part of a team that values entertainment.

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How do you deal with constructive criticism?

I view constructive criticism as a valuable opportunity for growth. I listen carefully to feedback, reflect on how I can improve, and integrate those lessons into my performance. This approach allows me to continuously develop my skills and enhance the guest experience at Sycuan Casino.

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What do you think is the most important aspect of being a Dealertainer?

The most important aspect of being a Dealertainer is creating an engaging and enjoyable atmosphere for guests. It's crucial to balance professionalism with a fun personality, ensuring that guests feel welcomed and entertained while keeping the game integrity intact.

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Sycuan is more than just a business. Sycuan careers create a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in one of our other enterprises...

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Full-time, on-site
DATE POSTED
March 31, 2025

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