Compute L3

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8+ years of experience in Compute Hardware troubleshooting. (L3)

 Install, administer, and maintain hardware infrastructure.

 Diagnose and correct system issues, whether these be issues with correct operation or

performance.

 Reinstate integrity of system as quickly as possible following an outage in order to minimize

downtime.

 Triage and solve user-submitted tickets, especially when they relate to the infrastructure.

 Track resource usage using monitoring and queuing software.

 Actively participate in Knowledge Management by creating new technical documents.

 Patch system firmware and software as needed.

 Peer assistance is an added trait.

Technical Skills:

Primary : HPE Proliant DL / Apollo / Blade Server, Cisco Server, OneView

Secondary : Hypervisor (Vmware)

 Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows)

 Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet.

 Familiarity with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy

 Experience with Cisco Hardware (UCS series, UCS Manager).

 Experience in server hardware and troubleshooting.

 Experience on troubleshooting of Virtualization (Vmware).

 Experience managing multi node clustered setup.

 Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager

 Knowledge of Server profile and fault tolerance.

 Basic knowledge of Vmware infrastructure and its troubleshooting.

 Familiarity with monitoring tools like Grafana/Nagios/Opsramp.

 Familiarity with the Server Storage connectivity basics.

 Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster

solution.

 Experience in Incident/Change/Problem management and Root Cause Analysis.

Business Skills:

 Demonstrate strong written and verbal communication skills.

 Interacting and collaborating across different technology teams within HPE.

 Must work towards achieving HPE’s vision for our customers.

 Affinity and a thorough understanding of support processes defined within HPE.

 Ability to work in a 24x7 environment in rotation shifts

 Exhibit “Customer First and Customer Last Attitude” consistently.

 Ability to drive cases to closure and provide Case Summary.

 Demonstrate high level of technical & communication skills.

 Takes responsibility for end-to-end problem ownership and its solutions.

Talworx is an emerging recruitment consulting and services firm, we are hiring for our client whichis an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, containerization software and consulting and support. HPE was ranked No. 107 in the 2018 Fortune 500 list of the largest United States corporations by total revenue

Average salary estimate

$115000 / YEARLY (est.)

min

max

$100000K

$130000K

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What You Should Know About Compute L3, Talent Worx

Are you ready to take your technical skills to the next level? Talworx is thrilled to announce an opening for a Compute L3 professional at HPE, an American multinational information technology company located in Spring, Texas. In this role, you'll leverage your 8+ years of experience in Compute Hardware troubleshooting to install, administer, and maintain critical hardware infrastructure. Your main mission will be to diagnose and resolve system issues promptly—ensuring maximum uptime and user satisfaction. You'll take charge of triaging user-submitted tickets while tracking resource usage with monitoring and queuing software. At HPE, we value technology enthusiasts who are eager to share knowledge, so expect to contribute to our Knowledge Management efforts by creating technical documents that benefit the whole team. Your expertise with HPE Proliant, Cisco Servers, and VMware will shine as you patch system firmware and deliver exceptional support to our clients. If you possess a deep understanding of high-speed networking, virtualization, and a knack for effective communication, we want you on our team!

Frequently Asked Questions (FAQs) for Compute L3 Role at Talent Worx

What qualifications do you need for the Compute L3 role at HPE?

To excel in the Compute L3 position at HPE, candidates should possess at least 8 years of experience in Compute Hardware troubleshooting. Essential qualifications include strong knowledge of HPE Proliant and Cisco Servers, expertise in virtualization technologies like VMware, and a solid understanding of high-speed networking. Familiarity with monitoring tools, firmware patching, and server administration across various operating systems is vital to succeed in this role.