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Social Media Intern

Job Description:

The Community Solution Education System is seeking a creative and motivated Social Media Intern to support our system-wide Marketing Department. They will support the creation of social content for our community of colleges and universities—The Chicago School, Saybrook University, Pacific Oaks College, The Colleges of Law, University of Western States, and Kansas Health Science University.

This intern will help curate, create, and publish engaging content across our social media channels using tools like Hootsuite, CapCut, and Canva. The ideal candidate is enthusiastic about social media, considers themselves a content creator, and is ready to contribute to brand storytelling that connects, engages, and inspires.

This internship includes a special capstone project (detailed in a separate internal document), focused on launching the social media presence for the Illinois College of Osteopathic Medicine at The Chicago School.

Duties and Responsibilities:

· Develop engaging social media content (e.g., posts, reels, graphics, GIFs) for Facebook, Instagram, LinkedIn, and X (formerly Twitter)

· Draft, edit, and schedule posts in Hootsuite in accordance with content calendars

· Collaborate with the Social Media Team and other marketing teammates on editorial planning

· Support social listening, basic community engagement, and comment moderation

· Ensure all content upholds institutional brand standards (written and visual)

· Assist in researching trends, best practices, and inspiration in higher ed and beyond

· Pull performance insights and help ideate strategies to improve content reach and engagement

· Participate in team meetings, brainstorming sessions, and creative reviews

Qualifications:

· Rising junior or senior pursuing a degree in Marketing, Digital Strategy, Communications, Journalism, or a related field

· Strong writing and communication skills with an eye for visual storytelling

· Experience with or interest in using tools such as Hootsuite, Canva, CapCut, Adobe Express, etc.

· Demonstrated creativity through social media handles, a personal blog, or other online content

· Ability to manage multiple tasks and meet deadlines in a remote work environment

· Self-starter who enjoys working both independently and collaboratively

You’ll Gain:

· Real-world experience managing content across multiple brands

· Exposure to the inner workings of a system-wide marketing team

· Portfolio-building opportunities, including a major social media launch

· Mentorship and feedback from a team of experienced higher ed marketers

· A letter of recommendation and the potential for future opportunities

Compensation & Benefits

This opportunity is budgeted at $20.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.tcsedsystem.edu/careers/

The Community Solution is an Equal Opportunity Employer.

Average salary estimate

$20000 / YEARLY (est.)
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$20000K
$20000K

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What You Should Know About Social Media Intern, TCS EdSystem

The Community Solution Education System is on the lookout for a Social Media Intern who is eager to jump into the dynamic world of digital marketing! If you are someone who lives and breathes social media, this is the perfect role for you. As a Social Media Intern, you will be an integral part of our Marketing Department, assisting in crafting compelling content for our network of colleges and universities, including The Chicago School, Saybrook University, and several more. Your creativity will shine as you develop engaging posts, reels, and graphics for platforms like Facebook, Instagram, LinkedIn, and X (formerly Twitter). You'll utilize tools like Hootsuite, CapCut, and Canva to schedule and publish content that resonates with our community. In this role, you'll also dive into research on trends and best practices to keep our strategies fresh and impactful. Plus, you'll have the unique opportunity to work on a capstone project, launching a vibrant social media presence for the Illinois College of Osteopathic Medicine at The Chicago School. This internship isn’t just about getting coffee; it’s about gaining real-world experience, building your portfolio, and possibly securing a letter of recommendation for your future endeavors. If you're a rising junior or senior majoring in Marketing, Communications, or a related field, and ready to make a mark in the world of higher education marketing, come join us remotely and let’s create some magic together!

Frequently Asked Questions (FAQs) for Social Media Intern Role at TCS EdSystem
What are the key responsibilities of the Social Media Intern at The Community Solution?

The Social Media Intern at The Community Solution will engage in a variety of responsibilities, including developing creative social media content for platforms like Facebook, Instagram, and LinkedIn. You'll draft and schedule posts using Hootsuite, collaborate with the Social Media Team on editorial planning, monitor community engagement, and research trends that enhance our marketing strategies.

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What qualifications are needed for the Social Media Intern position at The Community Solution?

Ideal candidates for the Social Media Intern position at The Community Solution should be rising juniors or seniors pursuing degrees in Marketing, Digital Strategy, or related fields. Strong writing, communication skills, and familiarity with tools like Canva and Hootsuite are essential, alongside a creative mindset demonstrated through personal online content.

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How will the Social Media Intern contribute to brand storytelling at The Community Solution?

As a Social Media Intern at The Community Solution, you will play a vital role in brand storytelling by creating engaging and visually appealing content that connects with audiences across various social media platforms. Your contributions will help strengthen our community's voice and influence within higher education.

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What can the Social Media Intern expect to gain from their experience at The Community Solution?

The Social Media Intern can expect to gain practical experience managing social media across multiple brands, exposure to marketing team dynamics, and a unique capstone project that contributes to their portfolio. Additionally, mentorship from seasoned marketers and a potential letter of recommendation are valuable perks of this internship.

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What tools will the Social Media Intern use at The Community Solution?

The Social Media Intern at The Community Solution will utilize various tools, including Hootsuite for scheduling posts, Canva and CapCut for content creation, and tools for analyzing performance insights. Familiarity with these platforms will enhance your contributions to our marketing efforts significantly.

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Common Interview Questions for Social Media Intern
How would you approach creating content for a specific target audience as a Social Media Intern?

To effectively create content for a target audience as a Social Media Intern, I would start by researching demographic information and preferences. Understanding the audience allows me to tailor my messaging and visuals that resonate. I would generate engaging ideas that address their interests while aligning with the brand’s values.

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What social media platforms do you consider most important for higher education marketing?

I believe platforms like Instagram, Facebook, and LinkedIn are crucial for higher education marketing. These platforms offer diverse content formats, allowing institutions to showcase campus life, academic achievements, and professional connections while reaching prospective students effectively.

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Can you provide an example of your experience with content creation using Canva or similar tools?

Certainly! I frequently use Canva to design graphics and social media posts. For a recent project in class, I created visually appealing content for a mock campaign, utilizing templates, custom fonts, and color schemes. This experience sharpened my design skills and enhanced my ability to communicate ideas visually.

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How do you stay updated with social media trends, especially in the education sector?

I stay updated with social media trends by following industry blogs, attending webinars, and using tools like Google Alerts for education-related content. Engaging with thought leaders and participating in online communities also helps me stay informed about emerging strategies and effective practices.

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Describe how you would handle criticism of your social media content.

I view criticism as an opportunity for growth. I would carefully evaluate the feedback, taking note of specific points and suggestions. Then, I would implement changes where applicable to improve future content and even follow up with the feedback provider to show my commitment to improvement.

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What strategies would you implement to increase engagement on social media posts?

To increase engagement, I would conduct a mix of posting formats like polls, questions, and visually appealing graphics. Utilizing relevant hashtags, optimizing post timing, and encouraging community interaction through comments and shares would also boost overall engagement.

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How would you use analytics to enhance your social media strategies as an intern?

I would analyze metrics such as engagement rates, reach, and demographic information to understand what content performs best. Using this data, I could adjust our strategies, focusing on high-performing content types and ideal posting times to maximize our impact.

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In what ways can storytelling enhance a brand's presence on social media?

Storytelling creates a relatable narrative that captures audience attention. By sharing authentic stories that represent our institution’s values and experiences, we can forge deeper connections. This emotional engagement can enhance brand loyalty and encourage community interaction on our social media channels.

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What do you believe is the biggest challenge for a Social Media Intern in the education sector?

One of the biggest challenges is standing out in a saturated market. With numerous institutions vying for prospects' attention, finding unique angles and compelling stories is crucial. Addressing this challenge involves creativity and a thorough understanding of our audience's motivations.

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How would you prioritize tasks as a Social Media Intern handling multiple brands?

I would prioritize tasks by assessing deadlines, the importance of each project, and potential impact on overall goals. Using tools like project management software to organize and track progress would help me stay on top of responsibilities while ensuring timely content delivery.

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DATE POSTED
April 10, 2025

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