Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Medical Assistant (S. Austin) image - Rise Careers
Job details

Medical Assistant (S. Austin)

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic's & Waterloo Counseling Center. Read more about THA here: http://texashealthaction.org.

Texas Health Action is seeking a Medical Assistant (Spanish/English Preferred) to work at our South Austin Kind Clinic to aid with the delivery of patient care during the respective clinic hours of operation. This role will report to the Clinic Administrator.


What you would do:

  • Effectively room and prepare patients for clinic visit
  • Obtain and record patient medical histories, including allergies, family, social and surgical history and other information for medical records
  • Acquire vital signs
  • Assist with phlebotomy and lab specimen processing as needed during clinic hours of operation
  • Dispense medication and provide STI treatments to include injections in accordance with clinician directive and existing Standing Delegation Orders (SDOs)
  • Act as a liaison between the laboratory, clinician, and patients
  • Evaluate provider requests for accuracy and completeness, orders, verify labeling/identification, and follow appropriate protocol in handling specimens
  • Thoroughly clean/stock exam rooms
  • Assist clinic staff and Clinic Administrator in monitoring inventory levels and verifies receipt of supplies in accordance with established policies and procedure
  • Utilize and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation
  • Complete annual clinical competencies
  • Maintain a system of confidentiality according to clinic’s policies and procedures and per HIPAA guidelines
  • Foster teamwork within the clinic
  • Participate in staff, planning, in-service, and other meetings as needed.
  • Perform other duties as assigned

How you would describe your skills:

  • You have a passion and connection to the communities we serve
  • You “love” what you do, you seek to serve mission
  • Listening is one of your key strengths
  • You love team building
  • You feel comfortable with technology and learning new software
  • You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’
  • You balance People and Process
  • You have an attention to detail but can see the big picture
  • You value great benefits and a mission driven work culture


Compensation

Based on job duties and requirements, this position has an hourly rate of $20.80.

EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Applicant Information:

  • Submitting official transcripts, diplomas, certifications, and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
  • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Your previous work life and education must include:

  • High school diploma or GED
  • Completion of an accredited Medical Assistant program, formal medical services training in the United States Armed Forces, or additional formal medical training/experience
  • Phlebotomy Certification
  • BLS Certification Before Hire

Your previous work life and education ideally include:

  • Bilingual English/Spanish
  • Experience in HIV testing, HIV services, STI testing, and treatment clinic
  • 2+ years of experience in working with diverse populations, including LGBTQ+ or other marginalized populations
  • Working knowledge of infection control and universal precautions
  • Familiarity with testing performed in a CLIA-waived laboratory
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403b)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Family Leave

Average salary estimate

$43264 / YEARLY (est.)
min
max
$43264K
$43264K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant (S. Austin), Texas Health Action

Texas Health Action (THA) is on the lookout for a compassionate and skilled Medical Assistant to join our dynamic team at the South Austin Kind Clinic. Our mission revolves around providing culturally affirming health services, especially to the LGBTQIA+ community and those affected by HIV. As a Medical Assistant, you’ll play a pivotal role in delivering patient care during clinic hours, ensuring that every patient feels welcomed and supported. Your responsibilities will include rooming patients, taking vital signs, and accurately recording medical histories, which are crucial in shaping their care experience. You’ll also assist with laboratory procedures, dispense medications, and perform STI treatments, all while adhering to our clinic's high standards of confidentiality and safety. If you thrive in a team-oriented environment and have a passion for serving diverse communities, this role will be perfect for you. We're excited about finding someone who embodies our values, appreciates the big picture while paying attention to the finer details, and is eager to learn and grow within our supportive culture. The hourly rate for this position is $20.80, reflecting our commitment to valuing our team members' hard work and dedication. So, if you’re looking for a position that allows you to make a real difference in people’s lives while being part of a mission-driven organization, we invite you to consider this incredible opportunity with Texas Health Action!

Frequently Asked Questions (FAQs) for Medical Assistant (S. Austin) Role at Texas Health Action
What are the main responsibilities of a Medical Assistant at Texas Health Action?

As a Medical Assistant at Texas Health Action, your primary responsibilities will include preparing patients for their clinic visits, obtaining and recording their medical histories, taking vital signs, assisting with lab specimen processing, and dispensing medications as instructed by the clinical team. You will be a vital part of the patient care process, ensuring smooth operations within the clinic.

Join Rise to see the full answer
What qualifications are required to apply for the Medical Assistant position at Texas Health Action?

To qualify for the Medical Assistant position at Texas Health Action, candidates must have a high school diploma or GED and have completed an accredited Medical Assistant program or equivalent training. Additionally, phlebotomy certification and BLS certification are necessary before hire, while fluency in English and Spanish is preferred.

Join Rise to see the full answer
How does Texas Health Action support team culture for Medical Assistants?

Texas Health Action fosters a supportive and collaborative team culture for Medical Assistants by encouraging open communication, providing ongoing training and development opportunities, and emphasizing teamwork among staff. Regular meetings and team-building exercises further enhance the camaraderie within the clinic, making it a welcoming place to work.

Join Rise to see the full answer
Does Texas Health Action offer benefits for Medical Assistants?

Yes, Texas Health Action offers a comprehensive benefits package for Medical Assistants, which includes health care plans (medical, dental, and vision), a retirement plan, life insurance, paid time off, and short and long-term disability coverage. We believe in taking care of our team members both in and out of the work environment.

Join Rise to see the full answer
What is the work environment like for Medical Assistants at Texas Health Action?

The work environment for Medical Assistants at Texas Health Action is dynamic, supportive, and community-focused. You will be working alongside passionate individuals who strive to make a difference in the lives of patients from diverse backgrounds, all within a safe and affirming atmosphere that values inclusivity and care.

Join Rise to see the full answer
Common Interview Questions for Medical Assistant (S. Austin)
What motivated you to apply for the Medical Assistant position at Texas Health Action?

When answering this question, emphasize your passion for serving communities, particularly marginalized populations, and your strong alignment with Texas Health Action's mission to provide quality health services. Share personal anecdotes or experiences that illustrate your commitment to healthcare and patient advocacy.

Join Rise to see the full answer
Can you elaborate on your experience with medical records and patient histories?

Discuss your specific experiences with obtaining and documenting patient medical histories, demonstrating your attention to detail and understanding of confidentiality protocols. Illustrate proficiency with electronic health records (EHR) systems if applicable, and highlight your organizational skills and ability to communicate effectively with both patients and staff.

Join Rise to see the full answer
How do you handle stressful situations in a clinical setting?

Highlight your ability to remain calm under pressure, using examples of past experiences where you effectively managed stressful situations. Discuss your strategies for prioritizing tasks and maintaining a positive approach, ensuring patient comfort and safety during busy clinic hours.

Join Rise to see the full answer
What role do you think teamwork plays in a Medical Assistant's responsibilities?

Explain the importance of teamwork in healthcare settings, noting that collaboration enhances patient care and fosters a supportive work environment. Share examples from your past where teamwork resulted in improved outcomes or smoother operations in a clinical setting.

Join Rise to see the full answer
How would you educate a patient who is hesitant about receiving an STI test?

Discuss how you would approach the conversation with empathy and understanding, addressing the patient's concerns while providing accurate information about the benefits of STI testing. Highlight your communication skills and ability to create a safe space for patients to express their feelings.

Join Rise to see the full answer
What procedures do you follow for ensuring infection control in the clinic?

Share the best practices you follow for infection control, including hand hygiene, proper use of personal protective equipment (PPE), and ensuring cleanliness in patient areas. Emphasize your commitment to upholding clinic standards for patient safety and your familiarity with universal precautions.

Join Rise to see the full answer
Describe a time when you successfully managed a difficult patient interaction.

Provide a specific example that showcases your ability to de-escalate tense situations while maintaining professionalism. Discuss the techniques you utilized and what the outcome was, which reflects your problem-solving and communication skills.

Join Rise to see the full answer
What software systems are you familiar with that are commonly used in the medical field?

Mention any specific electronic health record (EHR) systems and practice management software you have experience with, emphasizing your adaptability and comfort with technology. Provide examples of how these tools have aided in patient care or clinic operations.

Join Rise to see the full answer
How do you ensure patient confidentiality in your daily work?

Talk about your understanding of HIPAA guidelines and how you apply them in your daily tasks. Illustrate with examples of how you handle sensitive information, maintain privacy and confidentiality in patient interactions, and encourage others in the clinic to uphold these standards.

Join Rise to see the full answer
What skills do you believe are essential for a successful Medical Assistant?

Discuss vital skills such as strong communication, empathy, organization, proficiency in clinical tasks, and teamwork. Reinforce that being detail-oriented and skilled at patient interaction are essential components of delivering quality healthcare.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Posted 21 hours ago
The Staff Pad Hybrid US, Lewis And Clark County, MT; Montana, Helena, MT
Posted 2 days ago
Senior Lifestyle Hybrid 7100 Dearwester Dr, Cincinnati, OH 45236, USA
Posted 9 days ago
Posted 8 hours ago
Photo of the Rise User
Posted 9 days ago

texas health action (tha) is a community informed 501(c)(3) non–profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment with an expertise in serving lgbtqia+ people an...

35 jobs
MATCH
VIEW MATCH
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 18, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Youngstown just viewed Channel Development Representative at Arrow Electronics
Photo of the Rise User
Someone from OH, Cincinnati just viewed Buyer at Novolex
k
Someone from OH, Columbus just viewed Patient Experience Coordinator at knownwell
Photo of the Rise User
Someone from OH, Columbus just viewed Store Manager - New Store Opening at Curaleaf
S
Someone from OH, Dayton just viewed Senior Director, Employee Engagement at Scout Motors
Photo of the Rise User
Someone from OH, Akron just viewed Finance Intern - Summer 2025 at Spectrum
Photo of the Rise User
Someone from OH, Norwalk just viewed Hybrid Account Manager-Commercial Lines at AssuredPartners
Photo of the Rise User
Someone from OH, Loveland just viewed Animator at Apex Systems Bellevue, WA at Apex Systems
Photo of the Rise User
Someone from OH, Canton just viewed Lead Jr. Toddler Teacher at All Around Children
Photo of the Rise User
Someone from OH, Mentor just viewed Site Merchandising Manager at Lovepop
Photo of the Rise User
Someone from OH, Batavia just viewed Restaurant Busser at Outback Steakhouse
Photo of the Rise User
Someone from OH, New Albany just viewed Customer Success Manager at Quisitive
Photo of the Rise User
Someone from OH, Columbus just viewed UGC Creator - USA, Female 40-50 - Contract to hire at Upwork
Photo of the Rise User
Someone from OH, Strongsville just viewed Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Strongsville just viewed Experienced Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Columbus just viewed Business Systems Analyst, Apps & Automations at Deel
Photo of the Rise User
Someone from OH, Findlay just viewed Marketing Analyst at ITW
R
Someone from OH, Cleveland just viewed Marketing Lead at Redi.Health
Photo of the Rise User
Someone from OH, Cleveland just viewed Associate Conversion Data Analyst at Bloomerang
Photo of the Rise User
Someone from OH, Cleveland just viewed Material Buyer/Planner at Aston Carter