Bilingual Medical Assistant (Spanish & English) - San Antonio

As a Bilingual Medical Assistant at Texas Health Action, you will play a crucial role in patient care. Your responsibilities will include preparing patients for their visits, recording medical histories, measuring vital signs, assisting with phlebotomy, and providing STI treatments. You will act as a liaison between our clinicians, patients, and laboratories, ensuring seamless communication and care delivery.

To apply for the Bilingual Medical Assistant role at Texas Health Action, candidates should possess a high school diploma or GED and have completed an accredited Medical Assistant program. Additionally, a Phlebotomy Certification and BLS Certification are required before hire. Experience in HIV testing and working with diverse populations is highly advantageous.

Yes, being bilingual in English and Spanish is a key requirement for the Bilingual Medical Assistant role at Texas Health Action. This is essential for effectively communicating with our diverse patient population and ensuring that all individuals receive the care they need in a language they understand.

As a Bilingual Medical Assistant at Texas Health Action, you will enjoy a robust benefits package that includes medical, dental, and vision insurance, a retirement plan, life insurance options, paid time off, and short and long-term disability coverage. We also emphasize training and development to support your growth within the organization.

The work environment at Texas Health Action is collaborative and supportive, emphasizing teamwork and respect for all individuals. As a Bilingual Medical Assistant, you will work in a vibrant clinic setting within the Kind Clinic where inclusivity and community impact take center stage, aiming to provide high-quality health services to the LGBTQIA+ community and others in need.

In your response, express your genuine passion for community healthcare and how Texas Health Action's mission aligns with your personal values of serving diverse populations. Highlight any personal connection or relevant experience that inspired your application.

Discuss your understanding of HIPAA guidelines and the importance of maintaining patient confidentiality. Provide specific examples of how you apply these principles in your day-to-day work, such as securing patient records and using secure communication methods.

Highlight your hands-on experience in patient care, focusing on the tasks you've managed such as rooming patients, taking vital signs, or assisting with clinical procedures. Emphasize your ability to create a comforting environment for patients.

Explain your approach to managing tricky situations by employing effective communication skills, empathy, and patience. Share any past experiences where you successfully diffused tension and ensured the patient's needs were addressed.

Share specific examples from your previous roles where you engaged with and provided care to diverse populations, particularly those from marginalized communities. Highlight understanding of their unique healthcare needs and cultural competence.

Illustrate your organizational skills and ability to prioritize based on urgency and patient needs. You can mention tools or practices you use, such as creating task lists or utilizing technology for scheduling.

Discuss specific infection control protocols like proper handwashing, using personal protective equipment (PPE), and following cleaning procedures. Relate your answer to a commitment to patient safety and healthcare standards.

Emphasize your openness to feedback and describe how you view it as an opportunity for growth. Share strategies on how you incorporate constructive criticism into your work practices.

Highlight the significance of teamwork in achieving excellent patient care. Discuss your experience collaborating with peers, communicating effectively, and supporting one another's efforts in a clinic environment.

Convey your commitment to professional development by mentioning resources such as attending workshops, participating in training sessions, subscribing to healthcare journals, or joining professional organizations.