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Consult Staff Pharmacist - Accredo - Remote (AZ, FL, IN, OH, PA)

The job profile for this position is Staff Pharmacist, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

This is a remote position. Ideal candidate must reside and be licensed in AZ, FL, IN, OH or PA.

During the 8-week training period, the hours will be Monday through Friday 10:30 am - 7 pm EST.

*Once training is completed, the shift schedule will be (4) days M-F 10:30 am -7 pm EST and Saturday 9:30 am - 6 pm EST with one day off during the week of your choice.

POSITION SUMMARY
The Staff Pharmacist interprets physicians' prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order. The Staff Pharmacist will track order status and outstanding issues as well as consult with patients regarding the use of medications and potential drug interactions. This individual will take calls from customers regarding lost orders or dispensing errors, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs. The Staff Pharmacist may also train less experienced pharmacists.


ESSENTIAL FUNCTIONS
o Consult with patients regarding the use of medications and potential drug interactions.
o Contact physicians for new and/or transfer authorization.
o Collaborate with physicians to convert prescriptions to generic or preferred drugs whenever possible.
o Interpret physicians' or prescribers' prescriptions.
o Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
o Verify prescription information entered in the system by data entry or order entry.
o Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.


QUALIFICATIONS
o Current resident pharmacist license in good standing.
o Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
o Strong oral and written communication skills.
o Ability to read and interpret prescriptions.
o Strong focus on customer service, quality and accuracy.
o Ability to manage timelines and meet tight client deadlines.
o Ability to adapt in a changing environment.
o Ability to work a flexible schedule for peak volume times.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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What You Should Know About Consult Staff Pharmacist - Accredo - Remote (AZ, FL, IN, OH, PA), The Cigna Group

Are you ready to take your career to new heights? Join Accredo as a Consult Staff Pharmacist and become a part of a team that values growth and talent! This remote position allows you to work from home while being an essential part of patient care, provided you are licensed in AZ, FL, IN, OH, or PA. As a Staff Pharmacist, you will interpret prescriptions, contact doctors or patients for clarification, and ensure the safe and effective use of medications. During the 8-week training period, you will gain the knowledge and skills you need to excel, with help from supporting colleagues. Post-training, you’ll enjoy a consistent schedule of four weekdays and Saturday shifts with one day off of your choice. We’re looking for someone with excellent communication skills, a customer-first mindset, and a commitment to quality and accuracy. You will discuss medication usage and potential drug interactions with patients while working diligently to resolve any issues that arise. Your role also includes collaborating with physicians to convert prescriptions to generics when appropriate. At Accredo, we believe in investing in our staff, so you can expect opportunities for professional development and training less experienced pharmacists. Join us and be part of a company that puts its people first – where every contribution counts toward our success!

Frequently Asked Questions (FAQs) for Consult Staff Pharmacist - Accredo - Remote (AZ, FL, IN, OH, PA) Role at The Cigna Group
What qualifications do I need to apply for the Consult Staff Pharmacist position at Accredo?

To apply for the Consult Staff Pharmacist role at Accredo, you must hold a current resident pharmacist license in good standing. The role also requires strong oral and written communication skills, advanced problem-solving abilities, and a focus on customer service, quality, and accuracy. A flexible attitude towards adapting in a changing environment is essential as well.

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What does the training for the Consult Staff Pharmacist role at Accredo entail?

The training for the Consult Staff Pharmacist position at Accredo lasts for eight weeks. During this period, you will work Monday through Friday from 10:30 AM to 7:00 PM EST. This comprehensive training program will help you understand the key responsibilities of the role, including interpreting prescriptions and ensuring the efficient processing of medication orders.

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What are the main responsibilities of a Consult Staff Pharmacist at Accredo?

As a Consult Staff Pharmacist at Accredo, your main responsibilities include interpreting physicians’ prescriptions, consulting with patients about medications, verifying prescription information, and collaborating with physicians to improve patient care. You will also manage issues like dispensing errors and lost orders while maintaining high quality and service levels.

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Can I work part-time or flexible hours as a Consult Staff Pharmacist at Accredo?

In the Consult Staff Pharmacist role at Accredo, the hours are structured but allow for some flexibility. After the training period, you will work four weekdays and Saturdays, with one day off during the week of your choice. This setup provides a balance between a consistent schedule and personal time.

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What kind of support does Accredo provide to its Consult Staff Pharmacists?

Accredo is dedicated to supporting its Consult Staff Pharmacists through professional development and opportunities for growth. The company emphasizes the importance of training, collaboration, and mentorship, allowing you to gain valuable experience and knowledge while helping to train less experienced pharmacists.

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Common Interview Questions for Consult Staff Pharmacist - Accredo - Remote (AZ, FL, IN, OH, PA)
How do you handle prescription inaccuracies as a Consult Staff Pharmacist?

When faced with prescription inaccuracies, it's important to remain calm and proactive. First, verify the information by contacting the prescriber or patient directly. Explain the issue clearly, and work on gathering all necessary information to correct it. Displaying strong communication and problem-solving skills during this process is crucial.

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What methodologies do you use to consult patients effectively about their medications?

To consult patients effectively about their medications, I actively listen to their concerns, ensuring they feel heard. I explain the medication's purpose, dosage, and potential side effects in an understandable way and encourage questions. Building rapport and ensuring a patient-centered approach helps to foster trust and compliance.

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Can you describe a time when you worked collaboratively with a physician to solve a patient's medication issue?

In a previous role, I encountered a patient with multiple prescriptions causing potential drug interactions. I reached out to the prescribing physician to discuss alternatives and we collaboratively decided on a safer generic option. This experience reinforced the importance of teamwork in ensuring patient safety.

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How do you prioritize your tasks as a Consult Staff Pharmacist in a busy environment?

I prioritize tasks by evaluating their urgency and impact on patient care. I often create a to-do list, allowing me to track prescriptions that need verification and urgent customer inquiries. Meanwhile, I'm flexible enough to adjust my priorities as new tasks arise while maintaining high quality and service levels.

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What steps do you take if you encounter a dispensing error?

In the event of a dispensing error, I first confirm the error and reassure the patient. I then rectify the mistake by replacing the medication with the correct one while documenting the incident and notifying my supervisor. Following this, I analyze what went wrong to improve processes and prevent future errors.

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What experience do you have training less experienced pharmacists?

I have experience conducting on-the-job training for less experienced pharmacists by sharing best practices and guiding them through daily tasks. I believe in fostering an encouraging environment, providing constructive feedback, and allowing them to shadow me to learn the intricacies of the role.

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How do you stay updated on new medications and industry regulations?

I regularly read pharmacy journals, attend workshops, and participate in webinars to stay current on medications and regulations. Networking with colleagues is another great resource for discussing changes in the field and exploring new therapies and best practices.

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What makes you passionate about working as a Consult Staff Pharmacist?

I am passionate about working as a Consult Staff Pharmacist because it allows me to make a positive difference in patients' lives. The ability to consult with patients, clarify their medication needs, and prevent potential issues excites me. I find fulfillment in consistently providing high-quality care.

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How do you approach handling a difficult patient interaction?

In handling difficult patient interactions, I focus on empathy and active listening, allowing patients to express their concerns. I remain calm, professional, and strive to understand their perspective. Working collaboratively to find a resolution while maintaining a respectful attitude is key to creating a constructive dialogue.

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What role do you think teamwork plays in the success of a Consult Staff Pharmacist?

Teamwork is vital to the success of a Consult Staff Pharmacist as it enhances communication and collaboration between pharmacists, physicians, and patients. Effective teamwork ensures smoother processes, reduces the risk of errors, and allows for shared knowledge and resources, ultimately improving patient outcomes.

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Full-time, remote
DATE POSTED
March 30, 2025

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