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Outside Sales Representative - Denver

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.

Key Responsibilities:

  • 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
  • 60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.
  • 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
  • 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.
     

Direct Manager/Direct Reports:

  • This Position typically reports to Pro Sales Manager
  • This Position has 0 Direct Reports
     

Travel Requirements:

  • Typically requires overnight travel 20% to 50% of the time.
     

Physical Requirements:

  • Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions:

  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • Working knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills
  • 5 years of professional work experience
  • 2 years account management/sales management experience
  • 2 plus years home improvement or home building industry experience
  • Successful professional growth in a high paced retail environment
  • Computer literacy with Microsoft Office programs
  • Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
  • Ability to leverage relationships to accomplish sales and profitability goals
  • Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
  • Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
  • Strong leadership and negotiation skills; ability to persuade or influence others
  • Excellent communication skills (verbal, written) and able to communicate globally
     

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

  • 2
     

Preferred Years of Work Experience:

  • 5

Minimum Leadership Experience:

  • None

Preferred Leadership Experience:

  • None

Certifications:

  • None

Competencies:

  • Action Oriented
  • Being Resilient
  • Persuades
  • Builds Networks
  • Communicates Effectively
  • Customer Focus
  • Drives Results

Apply by 5/28/25

See more benefits

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
 

The pay range for this position is between $66,000 - $85,000
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Average salary estimate

$75500 / YEARLY (est.)
min
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$66000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Outside Sales Representative - Denver, The Home Depot

At The Home Depot, we believe that every career is about connecting with people and building something amazing. As an Outside Sales Representative in Denver, you’ll play a key role in driving sales growth and profitability through building new relationships and nurturing existing ones. This isn’t just a sales job; it’s a chance to become the trusted partner to our Professional customers. You’ll spend your time cultivating new business opportunities, hunting for new potential clients, and establishing strong connections that not only drive sales but also enhance customer satisfaction. With a target to conduct at least 10 sales calls per week, you will be out in the field focusing on what matters—understanding your customers’ needs and delivering tailored solutions that align with their projects. Working closely with the Regional Pro Sales Manager, you’ll have the opportunity to strategize locally and use your insights to refine our competitive position. You'll also utilize Salesforce as your trusty assistant to stay on top of customer communications and pipeline management. If you thrive in a role where you can showcase your negotiation and networking skills, while also enjoying the flexibility and excitement of a sales environment, this is the opportunity for you. Join us at The Home Depot and be part of a supportive team where your contributions can make a real difference in people’s lives, one sale at a time. Your efforts will not only contribute to your success but to The Home Depot’s mission of being the leading retailer in the home improvement space.

Frequently Asked Questions (FAQs) for Outside Sales Representative - Denver Role at The Home Depot
What are the key responsibilities of an Outside Sales Representative at The Home Depot?

The Outside Sales Representative at The Home Depot is responsible for driving incremental sales growth by focusing on new business development and maintaining relationships with professional customers. Key responsibilities include cultivating net new sales, managing customer communications via Salesforce, and regularly conducting sales calls, with an emphasis on understanding and meeting customer needs.

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What qualifications do I need to become an Outside Sales Representative at The Home Depot?

To be considered for the Outside Sales Representative position at The Home Depot, you need a minimum of two years of relevant work experience, with a preference for candidates having five years. Experience in account management and sales within the home improvement or home building industry is also highly desirable, along with proficiency in Microsoft Office.

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What skills are important for an Outside Sales Representative at The Home Depot?

Successful Outside Sales Representatives at The Home Depot possess excellent communication skills, both verbal and written. Additionally, strong negotiation abilities, resilience, customer focus, and action-oriented mindsets are essential for cultivating relationships and driving sales results.

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How does The Home Depot support the professional development of its Outside Sales Representatives?

The Home Depot provides ongoing training and professional development opportunities for Outside Sales Representatives, ensuring they have the tools and knowledge necessary to excel in their roles. The company promotes a culture of growth and encourages team members to leverage resources, mentorship, and community engagement to enhance their sales skills.

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What does a typical day look like for an Outside Sales Representative at The Home Depot?

A typical day for an Outside Sales Representative at The Home Depot involves scheduling and conducting sales calls, meeting with both existing clients and prospective customers, collaboratively strategizing with the Pro Sales Manager, and utilizing Salesforce to keep track of customer interactions and sales pipelines.

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Common Interview Questions for Outside Sales Representative - Denver
What strategies would you use to cultivate new business relationships as an Outside Sales Representative?

To cultivate new business relationships, I would leverage local community events to showcase The Home Depot's value, actively network within the industry, and use referral programs. Listening and understanding customer needs during our initial meetings would also help tailor our services to fit their specific projects.

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How do you prioritize your sales calls and manage your time effectively?

I prioritize sales calls based on client potential and urgency, focusing on high-value accounts first. Utilizing CRM tools like Salesforce allows me to keep organized and ensure I manage my schedule efficiently, allowing time for follow-ups and direct engagements.

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Can you provide an example of how you've used customer feedback to drive sales?

Certainly! After receiving feedback from a customer about our delivery options, I worked with my team to enhance our communication regarding these services. Subsequently, this change increased our order accuracy and customer satisfaction, which led to a sales boost among clients seeking reliable options.

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What do you know about our Pro customer segment?

The Pro customer segment at The Home Depot comprises professionals from various trades who rely on us for a range of products and services. Understanding their unique needs, such as fast and efficient service, bulk purchasing options, and credit programs, is essential to building trust and fostering long-term relationships with them.

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Describe a time you successfully closed a deal. What was your approach?

In a recent opportunity, I stayed engaged with a potential client by providing consistent updates and answers to their questions, ultimately establishing trust. I tailored my approach based on their project needs, showcasing how our products could specifically benefit their work, which ultimately led to closing the deal.

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How do you handle objections during a sales conversation?

I handle objections by actively listening to the customer's concerns, acknowledging them, and providing informative responses that address those worries. By empathizing and focusing on how our solutions can alleviate their issues, I've often been able to turn objections into opportunities.

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What steps would you take to stay informed about market trends in the home improvement industry?

To stay informed about market trends, I would subscribe to industry publications, attend relevant trade shows, and participate in webinars. Networking with peers in the industry also offers insights into emerging trends and customer expectations.

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Can you explain the importance of CRM systems for an Outside Sales Representative?

CRM systems are vital for maintaining organized customer interactions, tracking sales pipelines, and managing follow-ups efficiently. They enable me to analyze customer behaviors, preferences, and feedback, which helps me tailor our offerings and improve overall service.

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What motivates you to succeed in a sales role like this one?

I am motivated by the opportunity to solve problems and meet customers’ needs through the products we offer. Building lasting relationships and receiving recognition for helping clients achieve their goals drives me to excel in my sales role.

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What do you believe sets The Home Depot apart from its competitors in the home improvement industry?

The Home Depot stands out due to its extensive product range, exceptional customer service, and commitment to professional customers. Our focus on providing tailored solutions and supporting clients through their projects makes us a trusted partner in the home improvement sector.

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March 30, 2025

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