Salesperson - Autobahn Motors - job 1 of 2

As a Salesperson at Autobahn Motors, your primary responsibilities include selling vehicles while meeting dealership standards for gross profit, volume, and customer satisfaction. You'll engage with customers to determine their vehicle needs, demonstrate and deliver vehicles, and maintain a prospect development system to encourage repeat business. Additionally, you'll collaborate with other departments to ensure customer satisfaction and stay updated on inventory and automotive features.

To qualify for the Salesperson position at Autobahn Motors, you should have 2-5 years of sales experience, preferably in a luxury dealership environment. Excellent communication skills and customer service capabilities are essential. You must also be authorized to work in the USA and have a valid driver's license. Familiarity with automotive terminology and an understanding of laws governing retail auto sales are significant advantages.

At Autobahn Motors, you can expect an award-winning sales training program recognized by Training Magazine and Brandon Hall Awards. Our comprehensive training is designed to prepare you for success in the automotive industry, providing ongoing development opportunities to support your growth and help you meet performance goals.

As a Salesperson at Autobahn Motors, you'll enjoy a competitive salary structure that includes base pay and commission based on your sales achievements. In addition, our benefit package features Medical, Dental, Vision, HSA, 401k plans, and paid time off. You’ll also benefit from special employee perks related to vehicle purchasing and leasing, along with our supportive team environment.

The commission structure for Salespersons at Autobahn Motors is performance-based, meaning that your earnings will vary depending on your sales success. There are no upper limits to commission earnings, allowing you to maximize your income potential based on the value or amount of closed sales achieved. In addition to commission, you may also qualify for production bonuses based on individual or team performance.

When faced with customer objections, it's important to listen actively and empathize with their concerns. Use techniques such as asking open-ended questions to understand the root of the objection and then address it by providing relevant information or reassurance. This approach fosters trust and can help persuade the customer in your favor.

My approach to prospecting involves identifying potential leads through various channels, including referrals, social media, and community involvement. I focus on building relationships rather than simply making a sale, which has proven effective in gaining a loyal customer base. Keeping detailed notes and follow-up schedules are crucial in this process.

To ensure customer satisfaction post-sale, I prioritize communication by following up to confirm that they are happy with their purchase. I also explain the features regularly, reminding them of the dealership’s services. Establishing a rapport with customers encourages them to return for future needs.

I make it a habit to regularly communicate with the inventory manager and access updates online. Additionally, I participate in training sessions and consultations with fellow Salespersons to learn about new incoming models and features, enabling me to provide accurate information to customers.

The most important quality for a Salesperson is the ability to genuinely connect with customers, building trust and rapport. A Salesperson must empathize with customer needs and effectively communicate how vehicles can fulfill those needs, fostering a fulfilling experience and encouraging repeat business.

I regularly review my performance through daily and weekly check-ins with my Sales Manager. Maintaining a personal tracking document helps me monitor my progress towards sales goals and strategize any adjustments needed to meet or exceed them.

Selling a luxury vehicle requires an elevated approach to customer service. I would emphasize the vehicle's luxury features, performance capabilities, and the overall experience it offers. Additionally, understanding the customer's lifestyle helps me relate the vehicle to their personal preferences, making the sale more compelling.

I utilize a systematic follow-up approach, including scheduled calls, personalized emails, and utilizing CRM software to track customer interactions. Personalizing follow-ups based on previous discussions ensures they feel valued and increases the chances of closing the sale.

In handling workplace conflicts, I believe in open communication. Addressing issues directly with the involved parties promotes transparency and resolutions. I also suggest meetings to discuss differences, allowing everyone to share their perspectives and work towards a mutual agreement.

Before a sales meeting, I gather relevant data about our inventory, current promotions, and past performance metrics. I also set clear objectives for what I want to achieve during the meeting and anticipate possible questions or concerns from my team, ensuring that I can provide thoughtful insights and answers.