A Mgr, Product is a product leader who manages the product team responsible for one or more complex products. A player-coach role, the Mgr, Product brings together the individual skillsets of a product manager with those of a leader of people. They are responsible for the long-term strategy and vision for a set of products as well as for the performance and growth of the product practitioners on the product team(s) they oversee.
DUTIES & RESPONSIBILITIES:
Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions.
Consistently and iteratively ensures that business strategies are being executed through product roadmaps.
Leads team collaboration to manage and prioritize product roadmap and releases across multiple products.
Collaborates to resolve conflicts in a constructive manner when they arise.
Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective.
Identifies and tracks performance metrics both evergreen key performance indicators to monitor the overall health of the product and objectives to focus efforts on making specific, measurable improvements to experiences that drive positive outcomes.
Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific improvements.
Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value.
Ensures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer.
Engages with customers and users on a regular basis to uncover implicit and explicit needs and translate to product hypothesis which are tested and refined to deliver solutions.
Collaborates across product teams to develop and roll out operational plans.
Researches and identifies industry best practices and trends to increase effectiveness.
Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management.
Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
Bachelor's degree or equivalent work experience.
10+ years relevant business experience, including in product manager role, product owner role or similar.
Understand fundamentals of iterative development, software development process and procedures.
Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design.
High-level of organization and attention to detail.
Passion and understanding of new technology and trends.
Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills.
Preferred:
Certified Product Manager or similar certification.
May have prior supervisory experience.
Strong ability to effectively manage and resolve conflicting priorities.
Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements.
Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle.
Proven experience in leading and influencing cross-functional teams.
Demonstrated experience with user interface design and best practices for usability.
Experience working in large, complex organizational initiatives.
Advanced skills in MS Office Suite with particular emphasis on Excel and Powerpoint.
Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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Join Thrivent as a Mgr, Product Insurance Application and step into a role where innovation meets leadership! Based in Appleton, Wisconsin, you’ll be at the helm of one or more complex product teams, blending your skills as a product manager with your passion for leading people. This is your opportunity to shape the long-term strategy and vision for our product line, driving the developments that will enhance the advisor and customer experience. In this player-coach position, you’ll not only guide your team through insightful product discovery efforts, but also ensure that our product improvements are delivered effectively and marketed successfully. You’ll collaborate with teams across disciplines—business, design, engineering, and analytics—to tackle user challenges while keeping user experience front and center. You'll oversee a dedicated team of product owners, investing in their development to elevate our product practices. Your ability to balance operational necessities with strategic customer outcomes will be pivotal as you craft and maintain an effective product roadmap. Your informed decisions will shape not just our products but also the environment and culture we create at Thrivent. As a recognized leader, you’ll research industry best practices, engage with customers directly, and ensure that we’re always aligned with our mission to help others thrive. If you have a proven track record in product management, a solid understanding of Agile practices, and a desire to make a meaningful impact, this role is calling your name!
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