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Mgr, Product Insurance Application - People Leader

      

A Mgr, Product is a product leader who manages the product team responsible for one or more complex products. A player-coach role, the Mgr, Product brings together the individual skillsets of a product manager with those of a leader of people. They are responsible for the long-term strategy and vision for a set of products as well as for the performance and growth of the product practitioners on the product team(s) they oversee.​

Mgr, Product is a critical leadership role for Thrivent’s operating model product teams. They lead product discovery efforts and are accountable for improving the performance of their product over time by overseeing effective delivery of product improvements and successfully marketing and promoting their product with users. They partner effectively with, and provide clarity and inspiration to, other disciplines on their team (business, design, engineering, analytics, etc.) and lead collaboration efforts with stakeholders from other teams across Thrivent to align on priorities and develop effective solutions to user challenges to optimize the end user experience.​

A Mgr, Product typically will have deep experience as a product manager and aspire to manage both products and people.​ They play a key role across product stakeholders to actively engage, develop, coach and influence product team operations, practices, and talent. This role typically has direct supervision responsibilities for between 1 and 4 product owners.​

The Product Manager for our Life, Health, and Annuity Application is a strategic business and technical leader responsible for defining the long-term vision for our application fulfillment products while modernizing the supporting ecosystem. This work directly impacts the advisor and customer experience by optimizing the core platforms that power application processing and internal workflows. Success requires thoughtful prioritization that balances operational needs with advisor and customer outcomes. The Product Manager will collaborate closely with internal product teams, a third-party vendor, and a broad range of stakeholders to sequence work that improves speed, reliability, and efficiency. The ideal candidate brings a strong background in product management, with a proven track record of establishing effective practices and guiding new product owners and stakeholders into a successful product model. Success in this role requires a balance of strategic thinking, customer-centricity, and a strong grasp of technical dependencies.

         

          

DUTIES & RESPONSIBILITIES:  

  • Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions. 

  • Consistently and iteratively ensures that business strategies are being executed through product roadmaps. 

  • Leads team collaboration to manage and prioritize product roadmap and releases across multiple products. 

  • Collaborates to resolve conflicts in a constructive manner when they arise. 

  • Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective. 

  • Identifies and tracks performance metrics both evergreen key performance indicators to monitor the overall health of the product and objectives to focus efforts on making specific, measurable improvements to experiences that drive positive outcomes. 

  • Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific improvements. 

  • Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value. 

  • Ensures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer. 

  • Engages with customers and users on a regular basis to uncover implicit and explicit needs and translate to product hypothesis which are tested and refined to deliver solutions. 

  • Collaborates across product teams to develop and roll out operational plans. 

  • Researches and identifies industry best practices and trends to increase effectiveness. 

  • Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management. 

  • Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. 

  • Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. ​ 

  • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clientsShapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

 

QUALIFICATIONS & SKILLS:   

 Required: 

  • Bachelor's degree or equivalent work experience. 

  • 10+ years relevant business experience, including in product manager role, product owner role or similar. 

  • Understand fundamentals of iterative development, software development process and procedures. 

  • Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design. 

  • High-level of organization and attention to detail. 

  • Passion and understanding of new technology and trends. 

  • Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills. 

Preferred:   

  • Certified Product Manager or similar certification. 

  • May have prior supervisory experience. 

  • Strong ability to effectively manage and resolve conflicting priorities. 

  • Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements. 

  • Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle. 

  • Proven experience in leading and influencing cross-functional teams. 

  • Demonstrated experience with user interface design and best practices for usability. 

  • Experience working in large, complex organizational initiatives. 

  • Advanced skills in MS Office Suite with particular emphasis on Excel and Powerpoint. 

  • Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment. 

 

              

Pay Transparency


 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $143,557.00 - $194,224.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.


 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.


 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.


 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

Average salary estimate

$168890.5 / YEARLY (est.)
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$143557K
$194224K

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What You Should Know About Mgr, Product Insurance Application - People Leader, Thrivent

Join Thrivent as a Mgr, Product Insurance Application and step into a role where innovation meets leadership! Based in Appleton, Wisconsin, you’ll be at the helm of one or more complex product teams, blending your skills as a product manager with your passion for leading people. This is your opportunity to shape the long-term strategy and vision for our product line, driving the developments that will enhance the advisor and customer experience. In this player-coach position, you’ll not only guide your team through insightful product discovery efforts, but also ensure that our product improvements are delivered effectively and marketed successfully. You’ll collaborate with teams across disciplines—business, design, engineering, and analytics—to tackle user challenges while keeping user experience front and center. You'll oversee a dedicated team of product owners, investing in their development to elevate our product practices. Your ability to balance operational necessities with strategic customer outcomes will be pivotal as you craft and maintain an effective product roadmap. Your informed decisions will shape not just our products but also the environment and culture we create at Thrivent. As a recognized leader, you’ll research industry best practices, engage with customers directly, and ensure that we’re always aligned with our mission to help others thrive. If you have a proven track record in product management, a solid understanding of Agile practices, and a desire to make a meaningful impact, this role is calling your name!

Frequently Asked Questions (FAQs) for Mgr, Product Insurance Application - People Leader Role at Thrivent
What are the primary responsibilities of a Mgr, Product Insurance Application at Thrivent?

As a Mgr, Product Insurance Application at Thrivent, your key responsibilities will include developing the long-term product strategy and roadmap, leading product teams in delivering enhancements, and ensuring alignment with broader business goals. You will continue to engage with clients and stakeholders to validate product needs while tracking performance metrics for ongoing product health. Additionally, you will be responsible for coaching and developing product owners within your team.

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What qualifications are necessary for the Mgr, Product Insurance Application position at Thrivent?

To qualify for the Mgr, Product Insurance Application position at Thrivent, candidates should have a Bachelor's degree or equivalent work experience, alongside 10+ years in relevant roles such as product manager or product owner. Understanding Agile methodologies and having strong organizational, communication, and collaboration skills are crucial. Familiarity with product management tools and financial management is also valuable for this position.

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What does success look like for a Mgr, Product Insurance Application at Thrivent?

Success for a Mgr, Product Insurance Application at Thrivent involves effectively developing and executing a product strategy that enhances user satisfaction and drives business results. This includes managing multiple product roadmaps, delivering product releases on time, facilitating team collaboration, and ensuring metrics are met. You'll also be expected to foster a high-performing team culture that prioritizes operational excellence and customer-centric solutions.

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What is the team structure for the Mgr, Product Insurance Application at Thrivent?

In this role, you'll lead a small team of product owners, providing mentorship and support while collaborating closely with cross-functional teams including design, engineering, and analytics. This team dynamic is designed to ensure that the product strategy aligns with the various perspectives and expertise within the organization, paving the way for effective solutions to user challenges.

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What opportunities for growth does Thrivent offer for Mgr, Product Insurance Application?

Thrivent emphasizes continuous improvement and professional development for its employees. As a Mgr, Product Insurance Application, you'll have access to numerous resources aimed at enhancing your skills and knowledge in product management. Opportunities may include additional training programs, mentorship initiatives, and leadership development workshops that support your career growth within the organization.

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Common Interview Questions for Mgr, Product Insurance Application - People Leader
How do you prioritize product features in a product roadmap?

When prioritizing product features, it is important to consider both the current needs of customers and the long-term strategy of the business. Start by gathering insights from user feedback, market research, and internal stakeholders. Next, use a framework like the MoSCoW method (Must have, Should have, Could have, Won't have) to categorize features. Make sure to communicate openly with your team about the reasoning behind prioritization to ensure alignment.

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Can you describe your experience with Agile methodologies?

In your response, highlight specific instances where you've implemented Agile practices in product management. Discuss how you have facilitated sprint planning, conducted retrospectives, and adapted the Agile framework to fit the team's needs. Provide examples of how Agile has helped improve team collaboration and product delivery speed.

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What key performance indicators do you track for product success?

Sharing your approaches to measuring product success is critical. Talk about the various KPIs you monitor, such as user adoption rates, customer satisfaction scores, churn rates, and feature usage statistics. Explain how these metrics guide your decision-making and how you leverage them to identify areas for improvement.

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Describe a situation where you had to deal with conflicting priorities among stakeholders.

Use the STAR (Situation, Task, Action, Result) method to frame your answer. Discuss the specific situation, the stakeholders involved, the conflicting priorities, and the actions you took to facilitate a resolution. Emphasize the importance of communication and compromise in ensuring that business goals were met.

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How do you engage with customers to gather product feedback?

Discuss various techniques you utilize to engage with customers, such as surveys, interviews, usability testing, or user forums. Highlight your commitment to not only gathering feedback but also incorporating it into the product development cycle to ensure that the end product meets user needs effectively.

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What strategies do you use to foster collaboration within your product team?

Collaboration can be enhanced through regular check-ins, open communication channels, and fostering an inclusive team culture. Discuss tactics such as agile ceremonies, team-building activities, and establishing shared goals that encourage accountability and teamwork among product owners and other members.

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How do you keep your product team motivated during challenging times?

Maintaining motivation during tough periods requires clear communication and support. Share strategies like recognizing team efforts, celebrating small wins, and providing opportunities for professional growth. Ensure that you listen to your team's concerns and provide resources to help alleviate challenges they may face.

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What are your thoughts on market research in the product development process?

Market research is essential for informing product decisions. Discuss your approaches to understanding the competitive landscape, identifying user needs, and leveraging market data to validate product hypotheses. Highlight the importance of combining quantitative data with qualitative insights for a comprehensive understanding.

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How do you ensure a product aligns with the overall business strategy?

Ensure to explain your process for aligning product strategy with business goals, such as conducting regular alignment meetings with stakeholders, using strategic frameworks for product planning, and monitoring market trends that relate to the overarching business objectives. Articulating this connection will demonstrate your understanding of the broader business context.

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What role does data play in your decision-making process?

Emphasize the significance of data in guiding decisions throughout the product lifecycle. Discuss how you leverage analytics to track product performance, user engagement, and to inform feature development. Describe your commitment to making data-driven decisions while remaining open to qualitative insights.

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At Thrivent, we do work that matters—and we're reimagining financial services in ways that help individuals and communities thrive. With the belief that money is a tool, not a goal, we help over 2 million clients make the most of all they’ve bee...

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March 30, 2025

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