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Local Account Manager

Local Account Manager

Townsquare Media is looking for a bright and energetic 'Local Account Manager' to join our growing Operations Team. Our team is responsible for providing front line support to our sales department in both pre-sale and post-sale tasks. This is a highly collaborative and detail-oriented role where you will serve as the organizational guru. The Local Account Manager is a natural communicator and problem solver. This position thrives in a dynamic and competitive environment, and reports to the Operations Manager.

Responsibilities

  • Enters sales orders into Wide Orbit and helps follow the life or an order up to launch. Handles requests from sellers to modify orders as well.
  • Collaborates with Digital Campaign Manager, trafficking team and sellers to organize items needed for campaigns
  • Occasionally produces reports and reviews them for issues related to pacing, delivery and reconciliation
  • Acts as true extension to sales and operations by assisting with proposals, sales research, creative guidance and more.
  • Provides administrative and/or process support for contracts, customer service and order history.
  • Create advertiser screenshot decks
  • Generate campaign performance reports and assist in creating customized reports through resources and data, establishing Ignite as the premiere consultative digital solutions partner

Qualifications

  • Past experience within the marketing/advertising field welcomed, strong organizational and time management skills preferred
  • Experience with Excel, PowerPoint, Word
  • Outstanding interpersonal and communication skills (verbal and written); eagerness to further develop relationship building skills
  • Highly organized and focused multi-tasker with strong attention to detail, analytical skills, and can work independently within a team focused organization

Benefits

  • Competitive base plus bonus plan
  • 3 Weeks PTO 
  • 9 Paid Holidays (Two personal/floating Holidays)
  • Health, Dental, Vision
  • 401(K) 
  • Company provided laptop
  • Continuous training opportunities
  • Fully remote opportunity 
  • Unlimited Growth Potential - Ignite is one of our fastest growing divisions and we only promote from within!

Why Townsquare Ignite?

Townsquare Ignite is a division of Townsquare Media—the third-largest broadcasting company in the country. We help business owners reach their ideal customers with a combination of programmatic advertising, search engine marketing and more.

Why You’ll Love Working at Townsquare Ignite

We are a team of driven individuals who push ourselves and those around us to develop personally and professionally. You can expect a dynamic and competitive work environment. To foster your success, you’ll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to develop themselves and others. We’ve had countless internal promotions, and our goal is to continue the rapid growth of our company. Whatever your professional goals, you’ll have the opportunity to make steps toward your target and take your career to new heights!

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.

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CEO of Townsquare Ignite
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Todd Lawley
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Average salary estimate

$60000 / YEARLY (est.)
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$70000K

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What You Should Know About Local Account Manager, Townsquare Ignite

Are you ready to take your career to the next level? Townsquare Media is on the lookout for a bright and energetic Local Account Manager to join our dynamic Operations Team in Boise, Idaho! If you're someone who thrives in a collaborative environment and loves to dig into details, this is the perfect role for you. As the Local Account Manager, you'll be at the heart of our sales team, offering invaluable support throughout both the pre-sale and post-sale processes. Your responsibilities will include entering sales orders into Wide Orbit and ensuring smooth campaign launches, all while handling modifications requested by our sellers. You'll work hand-in-hand with our Digital Campaign Manager and trafficking team, as well as produce insightful reports that keep our operations running smoothly. This position isn’t just about documentation; it’s about building relationships and helping our sales team shine by providing essential proposals, research, and creative guidance. With Townsquare Ignite, you’ll enjoy the perks of a competitive salary, generous PTO, and the chance to grow your career at a company known for promoting from within. So, if you’re organized, detail-oriented, and ready to become an integral part of a thriving division, we can't wait for you to apply for the Local Account Manager role today!

Frequently Asked Questions (FAQs) for Local Account Manager Role at Townsquare Ignite
What are the primary responsibilities of a Local Account Manager at Townsquare Media?

As a Local Account Manager at Townsquare Media, you'll play a crucial role in supporting the sales department by entering sales orders, assisting with campaign organization, generating performance reports, and providing comprehensive support for contracts and customer service. Your expertise will help ensure that all aspects of our operations run smoothly.

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What qualifications do I need to be a Local Account Manager at Townsquare Media?

To thrive as a Local Account Manager at Townsquare Media, prior experience in the marketing or advertising fields is a plus. We value strong organizational skills and a keen attention to detail. Proficiency in tools like Excel, PowerPoint, and Word, along with outstanding communication and relationship-building skills, will set you apart as a candidate.

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How does the training process work for a Local Account Manager at Townsquare Ignite?

At Townsquare Ignite, we believe in setting you up for success! Our Local Account Manager training program is thoroughly comprehensive and designed to foster personal and professional growth. You’ll be supported by an encouraging team environment where continuous learning is a priority.

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What benefits can I expect as a Local Account Manager with Townsquare Media?

As a Local Account Manager at Townsquare Media, you will enjoy a competitive salary complemented by a bonus plan, generous paid time off, health benefits, a 401(K), and a company-provided laptop. Additionally, you’ll have access to continuous training opportunities and the potential for unlimited career growth!

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Is remote work an option for Local Account Managers at Townsquare Media?

Yes! Townsquare Media offers a fully remote opportunity for the Local Account Manager position, allowing you to work from the comfort of your own home while being part of an inspiring and engaging team culture.

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Common Interview Questions for Local Account Manager
Can you describe a time when you successfully managed multiple tasks as a Local Account Manager?

When answering this question, highlight specific examples where you prioritized tasks and met deadlines. Use metrics and results to showcase your effectiveness in managing multiple responsibilities, demonstrating your organizational skills.

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How do you handle difficulty in communication with clients or team members?

Discuss your approach to communication challenges, emphasizing active listening and empathy. Describe methods you use to resolve conflicts and how you maintain a positive attitude while working towards solutions.

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What tools or software are you familiar with that are relevant for a Local Account Manager?

Mention specific tools you have experience with, like Wide Orbit, Excel, and PowerPoint. Share how you used these tools to improve efficiency or collaboration in your previous roles.

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How do you ensure that orders are processed accurately?

Explain your process for double-checking orders and maintaining detailed records. Highlight any experience with order management systems, and the importance of accuracy in achieving client satisfaction.

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Describe a situation where you went above and beyond for a seller or customer.

Provide a specific example that illustrates your dedication to supporting sellers or customers. Focus on how your actions contributed to a positive outcome and reinforced the relationship.

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What strategies do you use to generate insightful performance reports?

Discuss your approach to data analysis and the types of metrics you consider key. Offer examples of how your reports have informed decision-making or improved campaign performance.

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How do you stay organized when managing deadlines and tasks?

Share your preferred methods for maintaining organization, such as to-do lists, digital tools, or prioritization techniques. Illustrate how these methods have helped you meet deadlines consistently.

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How do you work with cross-functional teams as a Local Account Manager?

Highlight the importance of communication and collaboration. Provide an example of a successful project where you worked across departments, emphasizing teamwork and shared goals.

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What do you find most rewarding about being a Local Account Manager?

Reflect on how supporting the sales team and seeing campaigns succeed motivates you. Share a personal story that showcases your passion for the role and contributes to your long-term career goals.

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What attracted you to the Local Account Manager position at Townsquare Media?

Be sure to mention the company culture, growth opportunities, and reputation within the industry. Discuss how these aspects align with your professional aspirations and values.

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Townsquare Ignite is the fastest-growing division of Townsquare Media, the third-largest broadcasting company in the country. Townsquare Media owns over 318 radio stations in 67 small to mid-sized markets all across the US. Our Ignite team support...

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DATE POSTED
April 3, 2025

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