Automotive Sales Manager

As the Automotive Sales Manager at Berman STAR Nissan/Infiniti, you are responsible for overseeing the sales department's daily operations, leading the sales team, developing sales strategies, ensuring customer satisfaction, and analyzing sales performance. Your leadership will help in training and motivating your team to achieve and surpass sales targets while maintaining a collaborative and positive work environment.

To qualify for the Automotive Sales Manager position at Berman STAR Nissan/Infiniti, you need to have at least three years of experience in automotive sales, with a minimum of one year in a management or leadership role. You should possess strong communication and interpersonal skills, along with a solid customer service orientation to build lasting relationships with clients.

As the Automotive Sales Manager at Berman STAR Nissan/Infiniti, you will enjoy a competitive PTO policy, multiple low-cost medical insurance options, dental and vision insurance, short and long-term disability coverage, as well as 401K contributions. Additionally, you will benefit from automotive service and sales discounts, making your employment even more rewarding.

At Berman STAR Nissan/Infiniti, customer satisfaction is a top priority. As an Automotive Sales Manager, you will lead your team in providing outstanding service, promptly addressing customer concerns, and maintaining a high level of engagement with clients. Your leadership will foster a culture focused on meeting customer needs and resolving issues swiftly and effectively.

The work environment at Berman STAR Nissan/Infiniti is collaborative, supportive, and high-energy. As Automotive Sales Manager, you will foster positivity within the sales team, encouraging open communication and teamwork to achieve common goals. This environment is designed to help both employees and customers thrive!

It's important to remain transparent and supportive. I would analyze performance data to identify challenges, hold regular meetings to address team concerns, and motivate my team by reinforcing our shared goals and values.

Training is essential for success and I emphasize hands-on experience combined with product knowledge sessions. I'll pair new staff with experienced mentors to help them gain confidence while providing necessary training resources for continued learning.

I believe in data-driven strategies, adjusting our approach based on sales analytics. I implement targeted promotions and create an environment where feedback flows freely, allowing us to adapt quickly to market demands.

Effective communication is key in handling complaints. I would listen actively to the customer's concerns, apologize if necessary, and work diligently to resolve the issue, often involving my team in finding the best resolution to restore customer satisfaction.

I utilize KPIs and regular performance reports to track my team's success. By having weekly one-on-ones, I can provide constructive feedback and address any areas where improvements may be needed.

I seek candidates with strong interpersonal skills, a passion for sales, and a willingness to learn. Relevant experience in automotive sales is a plus, but a proactive attitude and team spirit are crucial as well.

By recognizing achievements, providing continuous training opportunities, and encouraging collaboration, I can foster a positive work environment. I believe in creating an atmosphere where team members feel valued and supported.

I regularly attend industry conferences, join professional associations, and read trade publications. Networking with other professionals in the automotive sector also helps me stay informed and brings fresh ideas that benefit my team.

My approach includes analyzing past performance data and market trends, gathering input from my team, and being open to innovative ideas. Collaborating with my team ensures that our strategies are comprehensive and in line with customer needs.

I admire Berman STAR Nissan/Infiniti’s commitment to customer satisfaction and quality service. I am excited about the opportunity to leverage my experience and contribute to a successful team known for achieving great results.