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Sales Manager - job 1 of 4

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Sales Manager you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

Please note: this role is 100% in-office.

At Compass You Will: 

Growth planning & professional development 

  • Be responsible for leading your agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
  • Retain and coach Compass agents while fostering an exceptional company culture
  • Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
  • Relay market intelligence from Research team and Business Development targets to agents
  • Provide agents with high level Business planning, feedback and professional development guidance
  • Develop initiatives to boost agent productivity and reinforce these practices through coaching
  • Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency
  • Help Agents to develop and deliver their personal sales goals

Culture-building 

  • Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
  • Promote positive behavioral attributes & attitudes amongst agents
  • Resolve agent, brokerage and contract/compliance issues on an as-needed basis
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

  • Relay on-the-ground market trends from agents to Business Development and Executive team 
  • Develop and share perspective on future agent management
  • Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
  • Build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

  • Partner with Business Development to collaborate on agent candidates 
  • Lead and provide support to agents in pitching new business opportunities 
  • Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
  • Complete Agent Contract renewals for your agent roster annually

Who you are: 

  • In-depth knowledge and proven track record in the leadership areas listed above 
  • An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor 
  • A strategic planner with analytical ability, good judgment and strong operational focus. 
  • Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging 
  • High emotional intelligence; professional and trustworthy with confidential and sensitive information 
  • Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality 
  • Technologically forward-thinking 
  • Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication 
  • A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For: 

  • Bachelor’s degree, preferred 
  • Personal Sales Experience as a Realtor with 5+ years of being licensed, Brokers license preferred, validly licensed in applicable state(s) at all times of service
  • At least two years of experience as an Associate Sales Manager or 5+ years in real estate sales/sales management
  • Deep understanding of local real estate contracts and laws
  • Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Compensation:

The salary pay range for this position is a base pay of $106,500 - $159,800; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

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CEO of Compass
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Robert Reffkin
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Average salary estimate

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What You Should Know About Sales Manager, Compass

Join Compass as a Sales Manager in Brooklyn and help drive our mission to revolutionize the real estate industry! At Compass, we understand that finding your place in the world is more than just a transaction; it’s about creating meaningful connections and delivering unparalleled service. As a Sales Manager, you’ll be at the forefront of this mission, leading and coaching our talented group of real estate agents to achieve extraordinary results. Your role will involve not only supporting agents and fostering a vibrant workplace culture but also acting as a critical link between our regional leaders and the agents themselves. You'll be responsible for setting strategic initiatives, facilitating performance reviews, and conducting informative meetings to keep our agents up to speed on market trends. With your rich background in real estate, you’ll identify opportunities for agents to refine their personal sales goals, drive productivity, and enhance the overall value delivered to clients. If you have a strong operational focus and a knack for inspiring others, this is the perfect opportunity to shine. With Compass, you won’t just excel professionally; you’ll be contributing to a supportive environment that champions growth, diversity, and teamwork. Get ready to make your mark in the Brooklyn real estate scene with Compass—a place where you can truly belong and thrive.

Frequently Asked Questions (FAQs) for Sales Manager Role at Compass
What are the main responsibilities of a Sales Manager at Compass?

As a Sales Manager at Compass, your primary responsibilities include leading and mentoring a team of real estate agents, implementing sales initiatives, and acting as a liaison between agents and regional leadership. You'll focus on fostering a positive work culture, tracking performance metrics, and providing agents with essential training to help them achieve their personal sales goals.

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What qualifications are required to become a Sales Manager at Compass?

To qualify for the Sales Manager position at Compass, candidates should possess a Bachelor's degree, a minimum of 5 years of personal sales experience as a licensed Realtor, and at least 2 years of experience as an Associate Sales Manager. A Broker's license is preferred, along with a deep understanding of local real estate contracts and laws.

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How does the Sales Manager at Compass support agent professional development?

The Sales Manager at Compass supports agent professional development by providing personalized coaching, conducting regular training sessions, and helping agents set and achieve their individual sales goals. By fostering an environment of open communication and tailored guidance, the Sales Manager ensures agents continuously enhance their skills and productivity.

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What is the work environment like for a Sales Manager at Compass?

The work environment for a Sales Manager at Compass is collaborative and energetic. As part of a culture that values diversity and inclusion, you will engage closely with agents and management, encouraging a positive atmosphere that promotes growth, teamwork, and motivation. The role involves regular interactions with agents and the leadership team, creating a dynamic and fulfilling workplace.

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What is the compensation package for a Sales Manager at Compass?

The compensation package for a Sales Manager at Compass ranges from a base salary of $106,500 to $159,800, depending on experience and qualifications. In addition to the base pay, bonuses and restricted stock units may be available, alongside comprehensive benefits such as medical insurance, a 401(k) plan, and generous paid time off.

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Common Interview Questions for Sales Manager
What strategies would you implement to motivate agents as a Sales Manager at Compass?

To motivate agents effectively, I would foster clear communication and collaboration, provide tailored coaching on sales techniques, and regularly recognize and celebrate their achievements. Creating a supportive environment ensures agents feel valued and encouraged to excel.

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How can you contribute to building a positive culture among agents at Compass?

I plan to contribute to a positive culture by promoting open dialogue, organizing team-building activities, and actively seeking feedback from agents. I believe that an uplifting environment helps drive performance and agent satisfaction.

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Describe your experience with real estate sales and how it relates to this role.

I have over five years of experience in real estate sales, where I consistently met and exceeded my targets. My hands-on experience as a Realtor equips me with the valuable insights needed to guide and mentor agents effectively.

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How would you handle a conflict between agents in your team?

I would address conflicts by first facilitating open communication between the parties involved, encouraging them to share their perspectives. I would mediate the discussion to find a mutually agreeable solution and foster a collaborative spirit moving forward.

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What makes you a suitable candidate for the Sales Manager position at Compass?

My combination of leadership experience, deep knowledge of the real estate market, and passion for helping others grow makes me a strong candidate for the Sales Manager position. I aim to empower agents to achieve their goals while aligning with Compass's values.

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How do you track and assess agent performance metrics?

I track agent performance metrics through regular check-ins, performance reviews, and utilizing data analytics to identify trends. This comprehensive approach allows for proactive feedback and ensures agents are on a path to meet their objectives.

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What role does market intelligence play in your decision-making as a Sales Manager?

Market intelligence is vital to informed decision-making. I would leverage ongoing research and agent feedback to adapt strategies, identify opportunities, and align our approach with market trends to help agents thrive.

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How do you prioritize tasks and objectives as a Sales Manager?

I prioritize tasks based on alignment with our strategic goals and the immediate needs of my agents. I utilize organizational tools to stay on track and ensure that I am addressing both short-term initiatives and long-term objectives effectively.

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Can you share examples of leadership in your previous roles?

In previous roles, I successfully led teams through challenging periods by fostering open communication, addressing their concerns, and offering tailored support. This approach not only improved team morale but also enhanced overall performance.

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What initiatives would you consider implementing to boost agent productivity at Compass?

To boost agent productivity, I could implement structured training sessions on effective sales techniques, encourage collaborative work on pitches, and set clear goals with measurable outcomes to motivate agents to reach new heights.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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