Regional Account Manager - job 1 of 2

The Regional Account Manager at Townsquare Media plays a crucial role in supporting the sales department by managing pre-sale and post-sale tasks, entering sales orders into Wide Orbit, and collaborating with various teams to ensure campaign success.

Candidates for the Regional Account Manager position at Townsquare Media should possess strong organizational and time management skills, have experience in the marketing or advertising field, and be proficient with Microsoft Excel, PowerPoint, and Word.

As a Regional Account Manager at Townsquare Media, employees enjoy 3 weeks of paid time off, medical, dental, and vision insurance, a 401(k) retirement plan, a casual work environment, and various company discounts among other perks.

Teamwork is essential for the Regional Account Manager position at Townsquare Media, as collaboration with the digital campaign manager and sales team is key to successfully executing campaigns and ensuring customer satisfaction.

The work environment at Townsquare Media for the Regional Account Manager is described as casual, high-energy, and focused on collaboration, providing an enjoyable backdrop for personal and professional growth.

The most important skills for a Regional Account Manager at Townsquare Media include outstanding communication abilities, strong organizational skills, analytical thinking, and the ability to multitask effectively.

Absolutely! Townsquare Media values growth and development, offering opportunities for upward mobility within the company for ambitious individuals like Regional Account Managers who demonstrate exceptional performance.

When answering this question, highlight your relevant experience in managing sales orders, including software you’ve used like Wide Orbit, and any processes you've implemented to ensure accuracy and efficiency in order handling.

A solid response would involve discussing your approach to prioritization, such as using task management tools, maintaining a calendar, and how communication with teammates helps you stay organized during busy times.

Share a specific situation where you identified a client's problem, the steps you took to address it, and the positive outcome. Emphasize your communication skills and problem-solving abilities.

Discuss your communication style, tools for collaboration (like Slack or email), and how you ensure everyone stays informed and aligned on project goals, possibly through regular updates or meetings.

Explain how you have used data analytics to inform your decisions, provide examples of specific metrics you monitor, and how this has impacted your work positively.

Detail the steps you take to gather data, generate reports, analyze the information, and communicate insights effectively to stakeholders, showing your attention to detail and analytical skills.

Talk about your proactive communication strategies, following up with clients, and how you handle any issues or changes in a way that maintains their trust and satisfaction.

Provide an instance where you identified a bottleneck in a workflow and the steps you took to improve it, ensuring to discuss the outcomes and lessons learned.

Mention specific tools you’re comfortable with and explain how they help streamline processes, improve collaboration, and track progress on projects, tailoring your answer to the tools used at Townsquare Media.

In your response, convey your admiration for Townsquare Media’s community focus, innovative digital solutions, and how your skills and experiences align with the company’s mission and values.