Shuttle Driver Trainer

As a Shuttle Driver Trainer at TransWest, your responsibilities include leading safety training initiatives, onboarding and instructing both CDL and Non-CDL drivers, ensuring adherence to safety standards, and actively promoting driver safety. You will also teach students how to provide excellent client service, perform road tests, and complete DOT pre-trip inspections. Importantly, this role involves collaboration with the Operations team to meet client needs effectively.

To qualify for the Shuttle Driver Trainer position at TransWest, candidates must have at least three years of commercial driving experience and hold a valid CDL Class A or B with Passenger Endorsement. Moreover, you will need to demonstrate understanding of DOT rules and regulations, possess a current DOT Medical Card, and pass both a pre-employment DOT drug test and a criminal background check.

Essential skills for the Shuttle Driver Trainer role at TransWest include strong communication and interpersonal abilities, excellent defensive driving skills, and effective problem-solving and critical thinking capabilities. Additionally, public speaking proficiency is important, as well as the capacity to work independently and lead a team effectively while complying with safety protocols.

TransWest places a strong emphasis on supporting the ongoing training and advancement of its Shuttle Driver Trainers. Employees are encouraged to grow within the company, with supervisors often being former drivers. You will receive regular opportunities for advancement, annual raises, and access to training programs designed to enhance your skills and professional development.

As a Shuttle Driver Trainer at TransWest, you will enjoy a range of benefits including competitive pay rates of $30 to $32 per hour based on experience, paid time off that accrues from your first day, uniforms provided, and medical, dental, and vision opportunities. Additionally, a 401k with matching, paid DOT medical cards, and a supportive company culture focused on diversity, equity, and inclusion enhance our overall work environment.

When discussing your experience with training new drivers, emphasize specific examples where you successfully taught safe driving practices or compliance with DOT regulations. Highlight any training materials you created or workshops you led, and express your passion for ensuring safety and excellent service.

In your response, outline key safety measures such as conducting thorough vehicle inspections, regularly updating safety training for drivers, and fostering open communication about safety concerns. Explain how you would implement these measures and their importance for ensuring both driver and passenger safety.

Focus on providing a systematic approach when discussing difficult situations. Mention how you would assess the behavior or performance issue, address it calmly and constructively, and involve fellow team members when necessary. Highlight your commitment to finding solutions that are in the best interest of both the trainee and the company.

Describe your teaching style by discussing techniques you use to engage trainees, such as interactive discussions, hands-on practice, or simulations. Provide examples that illustrate your adaptability to different learning styles, and emphasize the importance of creating a comfortable learning environment.

Emphasize that safety is paramount in the role of a Shuttle Driver Trainer since drivers are responsible for passenger and public safety. Discuss how you intend to instill a culture of safety among trainees and ensure they have the knowledge and skills necessary to operate vehicles safely.

Talk about your commitment to continual learning by mentioning resources such as DOT publications, safety workshops, and networking with industry professionals. Highlight the importance of staying informed to ensure trainers meet compliance and safety standards.

Discuss the collaborative nature of training, and how teamwork among trainers and other departments enhances the training process and reinforces safety. Provide examples of how you have successfully worked with others to achieve training goals or safety improvements.

Identify qualities such as reliability, strong communication abilities, problem-solving skills, and an unwavering commitment to safety. Support your points with examples of how having these characteristics can lead to effective training and success on the job.

Share a specific incident where you identified a safety issue and took proactive steps to address it, whether through training, policy changes, or increasing awareness among drivers. Highlight the results of your changes, such as improved safety records or increased compliance.

Express your passion for transportation and safety and your alignment with TransWest's mission to provide exceptional service and community support. Share how you believe your skills and values will contribute positively to the company and enhance the training of new drivers.