Office Manager & Personal Assistant

The Opportunity:

Step into the PropTech revolution with DoorLoop, a high-growth technology company transforming how property managers and owners operate their businesses. As DoorLoop's Office Manager & Personal Assistant, you'll be the cornerstone of operational excellence in their vibrant Miami Beach office while providing crucial executive support to the company's CEO and COO.

Based in DoorLoop's dynamic Lincoln Road location, with connections to their global hub in Tel Aviv, you'll join a company that truly prioritizes its people – evidenced by their Certified Great Place to Work status and impressive 4.9/5 Glassdoor rating. DoorLoop's recent ranking as #13 on Forbes' list of America's Best Startup Employers underscores their commitment to fostering an exceptional workplace culture.

Your mission will be to create and maintain an outstanding office environment that reflects DoorLoop's people-first values while ensuring seamless executive support that enhances leadership productivity. This role combines the excitement of a fast-paced tech environment with the satisfaction of directly impacting employee experience and operational efficiency.

This position reports to DoorLoop's Global Employee Experience Manager, where you'll be instrumental in shaping their workplace culture while supporting their continued growth trajectory. Are you ready to join a company where your attention to detail and organizational expertise directly influence how the team revolutionizes the property management industry?

• Drive Operational Excellence: You will create an exceptional workplace environment in DoorLoop's Miami Beach office by managing vendors, resolving facilities issues within 24 hours, and ensuring seamless daily operations for their 100+ local team members. This includes hands-on tasks, such as assembling furniture or troubleshooting basic technology issues, to maintain uninterrupted workflows.
• Elevate Executive Effectiveness: You will maintain 99% calendar accuracy for DoorLoop's CEO and COO while handling sensitive and confidential communications with the utmost discretion. Your role will include prioritizing tasks, ensuring deadlines are met, and coordinating comprehensive travel logistics to maximize executive productivity.
• Champion Employee Experience: You will foster a welcoming and inclusive environment by partnering with HR to strengthen DoorLoop's culture through engaging events, workplace improvements, and initiatives that promote team connection and satisfaction.
• Deliver Exceptional Service: You will warmly welcome candidates, visitors, and suppliers as the face of DoorLoop, ensuring every interaction reflects their people-first values and commitment to excellence. You’ll also proactively address concerns, anticipating challenges and resolving them before they escalate.
• Master Event Coordination: You will own full-cycle planning of company gatherings, from budgeting through execution, ensuring meticulous attention to detail and adherence to timelines. Your ability to manage event budgets and find cost-effective solutions will ensure all gatherings meet company goals and exceed employee expectations.

• Efficient Office Management: You’ve successfully managed the day-to-day operations of a busy office environment, ensuring smooth workflows and taking ownership of facilities management and vendor relationships to maintain uninterrupted service.
• Executive-Level Support Expertise: You have a proven track record of managing complex schedules and handling confidential information with professionalism and discretion. You excel at prioritizing multiple demands, keeping operations and leadership aligned with company goals.
• Event Planning Precision: You’ve planned and executed corporate events, meetings, and travel logistics with a focus on detailed preparation, time management, and budget optimization. Your results have enhanced team satisfaction and fostered a strong workplace culture.
• Clear and Inclusive Communicator: Your approachable demeanor and ability to communicate clearly with employees, candidates, and vendors at all levels have helped build strong relationships and foster collaboration.
• Proactive Problem Solver: You anticipate potential challenges before they arise and develop innovative solutions to ensure seamless operations. Your attention to detail and time management ensure nothing falls through the cracks.
• Budget Management Expertise: You’ve effectively tracked expenses, negotiated contracts, and optimized costs while maintaining quality across events and daily operations.

• Meticulous and Organized: Your ability to manage multiple priorities while ensuring no detail is overlooked makes you a reliable and indispensable member of any team. Whether it’s assembling furniture or coordinating complex schedules, you bring precision to everything you do.
• Inclusive and Welcoming Leader: You approach every interaction with a warm, people-first mindset, creating an environment where employees and guests feel valued and supported.
• Time Management Master: You excel at allocating time effectively across planning, preparation, and execution, meeting all deadlines without compromising on quality or attention to detail.
• Communication Specialist: You ensure clear and tailored communication with different stakeholders—executives, employees, candidates, or vendors—building trust and alignment across all levels of the organization.
• Adaptable Innovator: You thrive in dynamic environments, seamlessly adjusting to shifting priorities while introducing fresh ideas that drive improvements and efficiency.

• Stage 1 (Initial Connect): Begin our mutual exploration with a focused 30-minute conversation with a member of DoorLoop’s Talent Acquisition team. We’ll dive into your background, organizational expertise, and discuss how this role aligns with your career aspirations.
• Stage 2 (Hiring Manager Review): Engage in a 45-minute virtual discussion with DoorLoop's Global Employee Experience Manager, Shaked Zur, focusing on your ability to manage office operations, event coordination, and executive support.
• Stage 3 (Take-Home Test): Showcase your organizational skills and attention to detail with a practical exercise that mirrors real-world scenarios—from optimizing an executive calendar to planning a cost-effective team event—giving you a taste of the challenges you’ll tackle at DoorLoop.
• Stage 4 (HR Team Interview) - Participate in a 45-minute interview with HR Business Partner, Denisse Flack, and Shrin Rostamian, Senior Talent Acquisition Partner, to evaluate cultural alignment, communication style, and long-term fit within DoorLoop’s operational framework.
• Stage 5 (References): We'll conduct thorough reference checks to validate your track record of excellence and organizational impact. These conversations help us understand your workplace contributions and leadership style and occur before you visit the DoorLoop HQ in person.
• Stage 6 (Onsite Interviews – COO & CEO): Visit DoorLoop's vibrant Miami Beach HQ for two back-to-back interviews with DoorLoop’s leadership team. First, you’ll meet with the COO, Nate Causey, for a 60-minute strategic discussion, followed by a 60-minute session with the CEO, Ori Tamuz, to explore how your vision aligns with DoorLoop’s mission.
• Stage 7 (Offer & Welcome): Selected candidates will receive a verbal offer, followed by formal written documentation. Upon acceptance, we'll initiate the background check and I-9 verification process—setting the stage for your DoorLoop journey!

• Competitive Compensation 💎: The base salary range for this role is $65,000-$75,000 annually, commensurate with experience. This role also includes opportunities for performance-based bonuses tied to operational and cultural impact metrics.
• Comprehensive Healthcare ⚕️: We've got you covered with 100% employer-paid medical insurance through United Healthcare, plus full dental and vision coverage through Guardian. We extend 25% coverage for dependents across all plans, ensuring your family's well-being.
• Work-Life Balance 🌴: Take the time you need with unlimited PTO for personal, sick, and vacation days. Our flexible policy empowers you to maintain peak performance while prioritizing your well-being.
• Financial Security 🛡️: Plan for your future with a 401(k) featuring a 4% company match and immediate vesting from day one. Plus, receive a $100,000 life insurance policy and comprehensive disability coverage.
• Family First 👨‍👩‍👧‍👦: Support for life's biggest moments with paid maternity and paternity leave for births and adoptions.
• Professional Development 📈: Thrive in our high-growth environment with clear paths for advancement. Receive a monthly stipend via company card ($50/month) for work-related expenses, plus a $100 onboarding credit to kickstart your journey.
• Top-Tier Setup ⚡: Excel with the best equipment - receive a company laptop and all necessary tools to create your ideal productive workspace.
• Dynamic Culture 🎉: Join a vibrant community that celebrates success through regular company-sponsored events and activities, fostering connections across our global team.

About DoorLoop:

Founded in 2019 and headquartered in Miami with a global development hub in Tel Aviv, DoorLoop has rapidly emerged as the market leader in property management software. Recently securing a $100M Series B funding round, we're accelerating our mission to revolutionize how property managers and owners operate their businesses.

Founded by property managers who understood the industry's challenges firsthand, we've grown to over 150 "Loopers" worldwide, united by core principles: doing great things with great people, focusing on our people first, leading with innovation, and creating raving fans. Our commitment to excellence has earned us the #13 spot on Forbes' "America's Best Startup Employers" list and Certified Great Place to Work status, alongside our industry-leading 98% satisfaction rating.

As we continue our growth trajectory, we're seeking exceptional talent who share our passion for innovation and customer success. Join us in our mission to empower property managers to accomplish more by doing less, setting new standards in the PropTech industry while being part of a company that truly puts its people first.

Research shows that many candidates apply to jobs when they meet an average of 60% of the criteria, while women and other marginalized folks tend only to apply when they check every box. If you have what it takes but don't necessarily meet every single point on the job description, please still get in touch. We'd love to chat and learn more about what you want to do next in your career.

DoorLoop is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.