Risk Control Specialist, Inland Marine

As a Risk Control Specialist, Inland Marine at Travelers, your main responsibilities will include delivering expert-level risk evaluation and management consulting services. You'll provide technical support and training to Risk Control field teams and consult with clients on ways to mitigate hazards. You'll also be involved in co-surveys to ensure quality assessments are performed, influencing clients to implement recommended safety measures. This role will require maintaining strong communication with various internal stakeholders to ensure all strategies align with our commitment to safety and innovation.

To qualify for the position of Risk Control Specialist, Inland Marine at Travelers, candidates should possess a bachelor's degree in a related field alongside a minimum of five years of experience in risk control specialties. Specific expertise in Inland Marine, Industrial Hygiene, or other related areas is advantageous. A valid driver's license and necessary certifications to meet state requirements are also essential. Candidates should demonstrate effective communication skills and a strong understanding of commercial insurance products.

Travelers is committed to the professional growth of its Risk Control Specialists through continuous training and mentorship programs. As part of your role, you'll have the opportunity to collaborate with field management to enhance the technical skills of colleagues. The environment encourages sharing knowledge, thereby fostering professional development while ensuring that all team members are well-equipped to manage risk effectively.

The salary range for a Risk Control Specialist, Inland Marine at Travelers varies based on factors such as experience, education, and the complexity of the role, typically falling between $101,300 and $167,000 annually. Additionally, employees benefit from performance-based incentive awards, expanding their earning potential within the company.

Travelers offers a comprehensive suite of benefits for Risk Control Specialists, including health insurance coverage from the first day of employment, a robust 401(k) retirement plan with company matching, and 20 days of paid time off annually. There's also a wellness program that supports employees through mental health resources and encourages community involvement through volunteer opportunities and matching gift programs.

When answering this question, focus on specific examples from your experience where you effectively identified risks, developed strategies for mitigation, and implemented safety measures. Highlight any relevant certifications or training you’ve obtained and how they helped shape your approach to risk management.

In your response, explain the methods you use to keep informed, such as attending workshops, subscribing to industry publications, or being active in professional organizations. Mention any additional resources that have contributed to your understanding of current trends in risk control.

Demonstrate your understanding of persuasive communication in your answer. Speak about building relationships, presenting well-researched findings, and using data to back your recommendations. Provide examples of previous success stories where you’ve influenced clients to adopt safety practices.

Discuss the importance of empathy, active listening, and clear communication in challenging situations. Provide examples of past experiences where you navigated tough discussions successfully, ensuring that you addressed clients' concerns while maintaining a focus on safety objectives.

In your response, detail your previous roles where you trained or mentored others. Explain your training philosophy, emphasizing the balance between theory and practical application, as well as how you adapt your mentoring style to accommodate diverse learning preferences.

Share your experience with any specific risk control software. Explain how you've utilized it in past roles for data analysis, reporting, or enhancing workflow efficiency. Highlight how technology has improved your ability to manage and mitigate risks in organizations.

Provide a detailed account of a specific project you undertook where you identified a significant risk, developed a solution, and successfully implemented it. Discuss the outcomes, emphasizing metrics that highlight improvements in safety or reductions in claims.

Discuss the techniques you use to establish trust and rapport with clients, such as showcasing industry knowledge, providing consistent follow-up communication, and being transparent about what clients can expect from your services, especially in terms of results and timelines.

Express your passion for safety and prevention, sharing personal anecdotes that reflect your dedication to protecting people and organizations from risk. Highlight how this motivates you in your work and leads to positive outcomes for your clients and your team.

Illustrate your organizational skills and time management strategies. Discuss how you assess project urgency and importance, use tools for tracking tasks, and communicate with client stakeholders to align priorities, ensuring timely delivery of risk control services.