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Senior MICE Specialist

About Us

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel

If you’re ready to take off with us, keep reading!

We are looking for a Senior MICE Specialist to join our team here in Barcelona 

The Role

Key Responsibilities

  • Work closely with the wider sales organisation at Travelperk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams;
  • The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting TravelPerks Enterprise and legacy accounts globally;
  • Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate);
  • Coordinate operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements;
  • Dealing with phone calls and email requests/queries from existing and potential new TravelPerk customers in a timely manner;
  • Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services;
  • Providing TravelPerk customers with suitable options and suggestions of the best way to meet their event or group travel requirements;
  • Handling of all conferences, events, groups, incentives and meetings worldwide;
  • Proactively maintaining relationships with TravelPerk customers  at all times and uncovering future opportunities;
  • Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;
  • Processing responses to clients within the companies agreed service level agreements;
  • To be aware of and act in accordance with all Company Quality Standard and Procedures;
  • To actively get involved in the process operated by the company and make suggestions on possible improvements;
  • To be part of the team and actively help and assist colleagues as needed;
  • To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall TravelPerks revenue targets and drive profitability;
  • To service successfully and at a high level MICE & Groups as TravelPerk add-on-services 

Requirements

Must haves:

  • Previous experience of working in a venue sourcing / meetings & events team - preferably agency background;
  • A good knowledge of venue and event destinations across the globe;
  • A great communicator, well organised and used to working to tight deadlines and under pressure;
  • A friendly and professional telephone manner;
  • Confident in negotiating rates with suppliers on the telephone;
  • Great time management;
  • A positive, flexible attitude and a great team player.

Nice to haves:

  • Experience working with a MICE booking tool such as Cvent;
  • Solid knowledge of event venues/hotels and destinations worldwide

We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers.  We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.

Our Benefits

  • 💰 Competitive compensation, including equity in the company;
  • 🌴 Generous vacation days so you can rest and recharge;
  • 💊 Health perks such as private healthcare or gym allowance, depending on location;
  • 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
  • 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
  • 💙 Spring Health - Get access to 12x therapy & 12x coaching sessions per year!;
  • 📈 Exponential growth opportunities;
  • 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;
  • 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
  • 📚 IRL English or Spanish Lessons are held in the Barcelona office;
  • 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors.

English is the official language at the office. Please submit your resume in English if you choose to apply.

 

How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.


All official communications will come from email addresses ending in @travelperk.com, our main social channels, or verified recruiters on LinkedIn linked to our official accounts.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior MICE Specialist , TravelPerk

Are you ready to take your career to the next level? TravelPerk, a leading pioneer in SaaS business travel, is on the lookout for a Senior MICE Specialist to join our energetic team in Barcelona! In this dynamic role, you'll work closely with our sales organization to amplify awareness of our innovative MICE offerings. Your primary responsibility will be to handle large-scale projects and high-yield opportunities, helping to support TravelPerk's enterprise and legacy accounts worldwide. You'll coordinate the process from proposal creation to negotiation, ensuring everything falls into place for our clients’ events. If you enjoy problem-solving and thrive on providing exceptional customer service, this position is ideal for you. You will be the go-to person for discovering new opportunities within our vast client base. We value creativity and team spirit at TravelPerk, so you'll collaborate with cross-functional teams to develop seamless travel solutions. With flexible compensation, generous vacation days, and commitment to your personal growth, this is not just another job; it's your chance to make a meaningful impact in the travel industry. If you have a knack for venue sourcing, excellent time management skills, and I confident negotiating ability, we want to hear from you! Join TravelPerk and be part of our amazing journey toward redefining business travel.

Frequently Asked Questions (FAQs) for Senior MICE Specialist Role at TravelPerk
What are the key responsibilities of a Senior MICE Specialist at TravelPerk?

The Senior MICE Specialist at TravelPerk will primarily focus on increasing client awareness of our MICE offerings, handling large projects, managing proposals from start to finish, coordinating operational processes, and maintaining strong relationships with clients. You'll also collaborate with sales teams, provide suggestions for event planning, and ensure outstanding customer service throughout the entire process.

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What qualifications are needed to apply for the Senior MICE Specialist position at TravelPerk?

To be a successful Senior MICE Specialist at TravelPerk, you should have previous experience in venue sourcing or a meetings and events team, ideally in an agency setting. A solid understanding of global venues and destinations, strong communication skills, and excellent time management are essential. Experience with MICE booking tools, while not mandatory, would be a great advantage.

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How does TravelPerk support its Senior MICE Specialists in their roles?

At TravelPerk, we provide our Senior MICE Specialists with all the support they need to excel, which includes collaboration with various teams, access to cutting-edge technology, and continuous professional development opportunities. Our focus on a 7-star customer experience ensures that specialists can offer top-notch service to our clients.

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What benefits can a Senior MICE Specialist expect at TravelPerk?

Senior MICE Specialists at TravelPerk enjoy competitive compensation, flexible working plans, and generous vacation days. They also have access to health perks, personal development opportunities, and the chance to volunteer hours to support their community. Additionally, the work environment promotes creativity and connectivity, making it a fantastic place to grow!

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What is the work culture like for a Senior MICE Specialist at TravelPerk?

The work culture at TravelPerk is vibrant, collaborative, and focused on personal development. As a Senior MICE Specialist, you will be part of a dynamic team that champions innovation and customer satisfaction. We prioritize teamwork and in-person connectivity to enhance productivity and creativity, ensuring an enjoyable working environment.

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Common Interview Questions for Senior MICE Specialist
How do you prioritize multiple projects as a Senior MICE Specialist?

To effectively prioritize projects, consider using a task management system that allows you to categorize tasks based on urgency and importance. This will help you stay organized and ensure that all aspects of each project receive the attention they need, especially in a fast-paced environment like TravelPerk.

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Can you describe your experience with venue sourcing?

When discussing your experience with venue sourcing, provide specific examples of projects you've managed, the criteria you considered when selecting venues, and how you negotiated contracts. Emphasize any software tools you've used that may be relevant to the Senior MICE Specialist role at TravelPerk.

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How would you handle a challenge from a client during the planning process?

To address a client's challenge, I would actively listen to their concerns, ask questions for clarity, and propose feasible solutions. It's important to reassure clients that their needs are a top priority and that I'm committed to providing exceptional service throughout the planning process.

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What strategies do you use to maintain strong relationships with clients?

Building strong relationships with clients involves regular communication, understanding their unique needs, and providing timely follow-ups. I also believe in being proactive in suggesting new ideas or improvements based on previous experiences, which can strengthen trust.

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Describe a time when you had to work under pressure.

Highlight a specific example where you successfully managed competing deadlines or tight schedules. Focus on your time management techniques, how you stayed organized, and the positive outcome achieved, which reflects your capability for the Senior MICE Specialist position.

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How do you adapt to changes in a project scope?

Adaptability is crucial in event planning. I ensure that any changes are documented and communicated clearly across all teams involved. I often assess the impact of changes on timelines and budgets, adjusting plans accordingly while keeping the client in the loop.

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What role do you think teamwork plays in organizing successful MICE projects?

Teamwork is essential for the success of MICE projects as it brings diverse skills together. I believe that collaborating with colleagues fosters creativity and allows us to brainstorm innovative solutions that enhance the overall experience for our clients.

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How would you negotiate effectively with suppliers?

Effective negotiation involves preparing in advance by researching market rates and understanding what the supplier can offer. I prioritize building rapport during discussions and strive for a win-win outcome that maintains good relationships for future projects.

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What do you consider when proposing venues to clients?

When proposing venues, I consider several factors including the client's budget, location, capacity, and the type of event being hosted. I also pay attention to the venue's amenities and accessibility to ensure they align with the client's goals and expectations.

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How do you keep up with industry trends in MICE?

Staying informed about industry trends involves subscribing to relevant publications, attending webinars, and participating in professional networks. This helps me bring fresh ideas to TravelPerk and ensures that our MICE offerings remain competitive and innovative.

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DATE POSTED
March 8, 2025

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