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Job details

Market Manager - Central/West Region Iowa and Idaho

Employment Type:

Full time

Shift:

Day Shift

Description:

Successful candidates must reside in the Central/West Region
This position is remote.

Why MediGold?

              

MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We’re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

Position Purpose:

The Market Manager - Provider Relations and Network Development is responsible for the strategic oversight of a geographic area or market of Provider Relations Managers. The Market Manager Provider Relations and Network Development will maintain a portfolio of provider relations work within the area or market (including contracting, recruitment, provider retention and strategy development) along with ensuring area or market level targets are aligned with organizational objectives. The Market Manager-Provider Relations and Network Development may also manage a team/function within the broader Network Management arena.

What we are looking for:

  • Education: Bachelor’s Degree in business administration, finance, health administration or similar field preferred
  • Experience: 5 or more years of relevant work experience in health plan provider relations including experience in leadership roles
  • Ability to supervise, lead and motivate colleagues in a team-building collaborative atmosphere.
  • Demonstrated ability to influence and create solutions when complex issues arise
  • Demonstrated ability to identify areas of opportunity within Provider networks for improving overall efficiency and quality
  • · Working knowledge of protocols and procedures of Centers for Medicare and Medicaid Services
  • Proven ability to work effectively with internal and external multi-disciplinary teams and key internal/external stakeholders across
  • Valid driver's license
  • Requires use of a personal vehicle with valid auto insurance

What you will do:

  • Responsible for supporting Clinically Integrated Networks (CIN) and networks across broad regions with focus on system wide contracting opportunities.
  • Develop and implement a network development plan for multiple regions.
  • Work with senior leadership to design, develop and implement value based programs (APM) that meet and reward quality and meet the goals of triple AIM.
  • Manage and support staff across an area/market to ensure departmental and company wide goals are met.
  • Responsible for supporting the CIN governance structure to ensure actions for the board are executed upon a timely and reportable fashion.
  • Leads expansion opportunities into new states to ensure CMS adequacy and product salability by leveraging Quest Analytics and Zelis (or related tool) to benchmark against competitors.
  • Supports applicable CIN committee by providing network adequacy, capacity, and participation information and developing strategies related to filling gaps and growing the network.
  • Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, recruitment, payroll, and student engagements
  • Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations
  • Provides leadership and direction regarding MediGold enrollment, membership and credentialing policies.

Position Highlights and Benefits:

  • Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
  • Retirement savings account with employer match starting on day one.
  • Generous paid time off programs.
  • Employee recognition programs.
  • Tuition/professional development reimbursement.
  • Relocation assistance (geographic and position restrictions apply).
  • Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
  • Employee Referral Rewards program.
  • Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
  • Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

--

Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Market Manager - Central/West Region Iowa and Idaho, Trinity Health

Welcome to an exciting opportunity as the Market Manager for Central/West Region Iowa and Idaho at MediGold! This remote position, based in Columbus, Ohio, offers you the chance to make a significant impact in the healthcare insurance sector. At MediGold, we pride ourselves on delivering exceptional service to Medicare beneficiaries across the United States. In your role as Market Manager, you'll oversee a team of Provider Relations Managers, guiding the strategic oversight of provider relations and network development initiatives. Your extensive experience in health plan provider relations, paired with your leadership skills, will help you develop and implement effective network development plans and ensure that our objectives align with the organizational goals. You will be the driving force behind our clinically integrated networks and work hand in hand with senior leadership to design value-based programs that prioritize quality and efficiency. If you’re someone who thrives in a collaborative environment and is passionate about improving patient care while leading a motivated team, then this role is just for you! With MediGold's commitment to your professional growth, enjoy competitive compensation, robust benefits, and the satisfaction of knowing you're making a difference every day. Ready to step into a realm where your skills can shine and pave the way for a better future? Join us at MediGold!

Frequently Asked Questions (FAQs) for Market Manager - Central/West Region Iowa and Idaho Role at Trinity Health
What are the main responsibilities of the Market Manager at MediGold?

As the Market Manager at MediGold, you will oversee the strategic planning and operational execution of provider relationships and network development. This includes managing Provider Relations Managers and ensuring alignment with organizational goals. You’ll also be responsible for developing network development plans, fostering relationships with internal and external stakeholders, and supporting senior leadership in implementing value-based programs.

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What qualifications are required for the Market Manager position at MediGold?

To be eligible for the Market Manager role at MediGold, candidates should possess a Bachelor’s Degree in business administration, finance, health administration, or a related field. Additionally, a minimum of five years of relevant experience in health plan provider relations, including experience in leadership positions, is essential.

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Is the Market Manager position at MediGold a remote role?

Yes, the Market Manager position at MediGold is a remote role, allowing you to work from anywhere in the Central or West Region, specifically Iowa and Idaho. However, successful candidates must reside in this geographic area.

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What type of work experience is preferred for the Market Manager at MediGold?

MediGold prefers candidates with at least five years of relevant work experience in health plan provider relations. Experience in leadership roles, the ability to influence outcomes, and a demonstrated capability to manage complex issues are essential for the Market Manager position.

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What benefits does MediGold offer to Market Managers?

MediGold provides a comprehensive benefits package for their Market Manager role, which includes competitive compensation, medical, dental, and vision coverage starting on day one, retirement savings with employer match, generous paid time off, and professional development reimbursement among other perks.

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Common Interview Questions for Market Manager - Central/West Region Iowa and Idaho
What experience do you have in managing provider relations?

When addressing your experience in managing provider relations, focus on specific examples where you developed successful relationships, interacted with stakeholders, and navigated challenges. Highlight any leadership roles you've held and the impact your actions had on network efficiency and quality.

Join Rise to see the full answer
How do you approach developing a network development plan?

Discuss your strategic approach to network development. Emphasize your ability to analyze market trends, identify needs within the community, and collaborate with senior leaders to align the plan with organizational objectives while focusing on quality care.

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Describe a time when you had to handle a complex issue in provider relations.

To answer this question, provide a detailed example of a complex issue you managed. Focus on your problem-solving process, the steps taken to resolve the issue, and the outcomes. This demonstrates your capability and confidence in tackling challenging situations.

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What is your experience with value-based programs?

Discuss any direct experience you have with designing or implementing value-based programs. Highlight the goals of such programs and how they strive to improve healthcare quality while controlling costs. Be sure to relate this back to your role in enhancing provider relationships.

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How do you ensure team motivation and cohesion?

In your response, emphasize the importance of communication, collaboration, and acknowledging team accomplishments. Share specific strategies you've used to foster a positive work environment, such as setting clear goals, conducting regular feedback sessions, and team-building activities.

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What metrics would you use to assess the effectiveness of provider relations?

Discuss the key performance indicators (KPIs) you would track to evaluate provider relations effectiveness, such as provider satisfaction scores, retention rates, and the speed of contract negotiations. Explain how these metrics contribute to overall organizational success.

Join Rise to see the full answer
How familiar are you with the protocols of the Centers for Medicare and Medicaid Services?

In your answer, outline your familiarity with CMS protocols. Discuss any relevant experience you have that involved navigating regulatory guidelines and how this knowledge aids in effective provider relations management.

Join Rise to see the full answer
Can you give an example of how you identified an opportunity within a provider network?

Provide a specific example where you successfully identified an opportunity for improvement. Explain the steps you took to address it, the stakeholders involved, and the positive outcomes achieved as a result of your initiatives.

Join Rise to see the full answer
What is your strategy for recruitment of new providers?

Describe your approach to recruiting providers, including how you research potential partnerships, what value propositions you highlight, and your follow-up processes. Emphasize the importance of building long-lasting relationships that benefit both parties.

Join Rise to see the full answer
What leadership style do you employ when managing a team?

Explain your leadership style and how it aligns with fostering an inclusive and productive work environment. Discuss specific techniques you use to mentor, support, and empower your team members to promote professional growth.

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We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

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DATE POSTED
April 2, 2025

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