Systems Engineer II (Viator)

As a Systems Engineer II at Viator, your primary responsibilities will include working within the Developer Experience (DevX) team to ensure developers have optimal tools and processes. You will collaborate closely with product engineers and product owners, guiding and mentoring team members while promoting a culture of DevOps. You will also contribute to the development of cloud-native applications and enhance collaboration across the engineering team.

To apply for the Systems Engineer II position at Viator, you should have at least 2 years of experience in software or systems engineering. Strong communication skills are crucial for effective documentation and collaboration. Familiarity with security tooling, automation, scripting languages, and cloud services like AWS is a plus, along with a DevOps mindset for service delivery.

To prepare for the Systems Engineer II role at Viator, sharpen your skills in scripting, cloud application development, and DevOps principles. Familiarize yourself with CI/CD processes and relevant tools such as GitLab and Terraform. Being able to participate confidently in technical discussions and having experience mentoring others will also set you apart in this dynamic role.

At Viator, the work environment for a Systems Engineer II is collaborative, flexible, and supportive. The company promotes a remote-friendly culture, allowing you to work in a way that best suits your lifestyle. You'll also be part of a diverse team that values curiosity, shared success, and learning together, making for an engaging workplace.

Viator offers competitive compensation packages, flexible schedules, and various benefits tailored for employee well-being. This includes tuition assistance for continued education, donation matching for charity contributions, lifestyle benefits for wellness and travel, plus comprehensive health coverage. Happy employees are key to creating memorable experiences!

When answering this question, be specific about your previous roles where you implemented DevOps practices. Discuss particular tools you've used, like GitLab or Terraform, and illustrate how these contributed to improving efficiency and collaboration in your team.

Documenting processes and systems is crucial. Explain your approach to ensuring clear, comprehensive documentation that aligns with team members' needs. Mention methodologies that help you maintain accurate records for future reference and how you make documentation accessible for all team members.

Highlight a specific instance where effective collaboration made a difference in project outcomes. Focus on how you communicated with product owners to understand their needs, and provide examples of how you helped translate these requirements into executable engineering solutions.

In your response, list the cloud platforms you’ve used, like AWS, and describe projects where you deployed applications or services. Discuss any specific challenges you faced and solutions you implemented, showing your hands-on experience and problem-solving skills.

Illustrate your strategies for prioritizing work, such as using tools for task management or adhering to Agile methodologies. Provide an example of a specific project where you managed multiple tasks efficiently while staying focused on business goals.

Detail the steps you take to stay informed, such as following industry leaders, participating in forums, attending workshops, or taking online courses. Show enthusiasm for continuous learning as it pertains to growth within the Systems Engineer II role.

Share experiences where you’ve successfully mentored others, focusing on how you guided them in technical skills and team collaboration. Emphasize not only the technical aspects but also fostering a positive learning environment.

Provide a detailed overview of a project you led, the challenges faced, the steps you took to overcome them, and the successful outcome. Emphasize leadership, teamwork, and the technical skills used to achieve project goals.

List the automation tools that you've utilized and explain how you implemented them in projects. Discuss the impact of these tools on efficiency and error reduction, supporting your response with specific outcomes.

Discuss your approach to conflict resolution, focusing on communication skills and empathy. Illustrate this with a scenario where you successfully navigated a disagreement, fostering a collaborative solution that benefited the team.