Director Business Development - APAC
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.
At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.
Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs.
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.
AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Learn more about TrustYou at www.trustyou.com
If you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.
Position: Director Business Development - APAC (m/f/d)
Location of the role: SIngapore (Remote)
As the Director Business Development APAC you are responsible for generating revenue through sales of our hospitality software and strategically managing the enterprise sales efforts to maximize revenue within the APAC region.
- Strategically managing efforts to exceed goals and quotas, building a key, sustainable pipeline to help drive new business
- Managing the full sales cycle, writing and negotiating proposals for clients
- Creating awareness of TrustYou’s products and establish TrustYou as the market leader in your designated sales area
- Attending tradeshows and other relevant industry events in the APAC region
- Updating all sales prospecting notes and client outreach activities into company CRM system Salesforce
- Informing existing clients about new features and products of TrustYou's product roadmap
- Distinctive sales experience within the hospitality industry
- Experienced in selling SaaS
- Self starter and hands-on mentality
- Skilled at establishing strong professional relationships with customers on different levels
- Ability to thrive under pressure
- Strong contract negotiation and closing skills
- Salesforce.com experience preferred
- Willingness to travel
- Working in a global, diverse, and collaborative team
- Flexible working hours allowing you the freedom to shape your work-life
- Remote-friendly environment and budget for home office equipment
- On-going career development, training, and coaching
- Six days for learning & development
- Celebrate in style at our team events (in-person and virtually)
- Social benefits and perks based on location
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
At TrustYou, we're breaking new ground in the hospitality industry, and we're on the lookout for a dynamic Director of Business Development - APAC to join our vibrant team in Singapore. Imagine being part of a multicultural team of over 150 remote professionals, all committed to transforming guest experiences through our AI-driven hospitality solutions. In this role, you’ll be at the forefront of driving revenue growth by strategically managing our enterprise sales efforts in the APAC region. You'll build a sustainable pipeline while rigorously managing the complete sales cycle, from writing and negotiating proposals to sealing deals with clients. Your ability to create awareness of TrustYou’s exceptional products will help us establish our brand as a market leader across the region. Being a part of our team means attending industry events and tradeshows, where you’ll get to showcase our innovative solutions. With a strong emphasis on continuous improvement, you'll update your sales prospecting activities in Salesforce, ensuring our CRM reflects your dedicated efforts. If you have a background in hospitality sales, SaaS experience, and a knack for building professional relationships, we want to hear from you! The role is remote friendly, boasts flexible hours, and offers a budget for your home office setup. Plus, you'll have ample opportunities for career development and personal growth. Join us as we strive to make every guest experience exceptional and elevate the hospitality industry together!
TrustYou, the world’s largest guest feedback platform, is on a mission to improve the travel experience. The company works with hotels, destinations, and travel websites to make that happen. We analyze hundreds of millions of travel reviews scatte...
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