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Business Development Representative

Ubiquity is looking for an energetic, collaborative Business Development Representative to act as the liaison between Ubiquity and CX leaders across industries. Your role will be to seek new business opportunities by contacting and developing relationships with potential new customers who manage customer experience, customer service, or call centers for some of the best companies in the world. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas as well as using tools to research and find new leads to support your sales objectives. You will use your communication skills to cultivate strong relationships with customers, collaborating with Ubiquity Account Executives from first contact to first meeting, until the deal is closed. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth while expanding your sales skill set with regular training and weekly 1:1 development and coaching sessions.

  • Customize messages, tailor outreach, make calls, socially connect and collaborate with the marketing team and sales leadership to try new approaches every single day at volume.
  • Qualify leads from marketing campaigns as sales opportunities
  • Present Ubiquity to potential clients
  • Identify prospect needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and the Ubiquity Company sales team
  • Report to the Business Development Manager on weekly, monthly, and quarterly sales results
  • Align with marketing on messaging, targeting and specific campaigns
  • Stay up to date with new products/services and new pricing/payment plans
  • Be accountable in delivering on aggressive but achievable metrics for qualified, booked meetings

  • Proven work Experience as a Business Development Representative, Account Executive, or similar role
  • Hands-on Experience with multiple sales techniques (including cold calls, emails and social media outreach)
  • Track record of achieving sales quotas
  • Experience with CRM software (e.g. HubSpot)
  • Experience with modern sales automation systems like SalesLoft, Outreach or Reply.io a bonus
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Excellent and fully fluent English written and verbal communication and negotiation skills
  • Ability to deliver engaging presentations
  • Degree in Marketing, Communications, Business Administration or relevant field a bonus

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CEO of Ubiquity
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Matt Nyren
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Business Development Representative, Ubiquity

Ubiquity is on the hunt for a dynamic and enthusiastic Business Development Representative to join our amazing team! In this role, you will be the bridge connecting Ubiquity with Customer Experience (CX) leaders across various industries. Imagine your day filled with opportunities to engage with some of the best companies in the world! Your responsibility will be to identify new business opportunities by reaching out to potential customers who are keen on enhancing their customer service or managing call centers effectively. If you are someone who thrives on nurturing relationships and meeting sales targets, you'll feel right at home here! Past experience in generating leads from marketing campaigns and meeting sales quotas will come in handy, as you'll be applying tools to locate and engage new leads that align with your sales aims. Your strong communication skills will shine as you collaborate with Ubiquity Account Executives, steering conversations from initial outreach all the way through to closing the deal. If you’re driven by results and enjoy working with a supportive team, we want to hear from you! Get ready to boost sales and grow our business while enhancing your own sales abilities through consistent training and personalized coaching sessions. With your passion and our guidance, you’ll make waves in the world of business development!

Frequently Asked Questions (FAQs) for Business Development Representative Role at Ubiquity
What are the main responsibilities of a Business Development Representative at Ubiquity?

As a Business Development Representative at Ubiquity, your primary responsibilities will include identifying and qualifying leads from marketing campaigns, developing relationships with potential clients in customer experience and service sectors, and collaborating with Account Executives to reach sales targets. You'll also present Ubiquity’s offerings, tailor solutions for clients, and proactively seek new business opportunities, all while reporting your sales performance to the Business Development Manager.

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What qualifications are required for the Business Development Representative position at Ubiquity?

To qualify for the Business Development Representative role at Ubiquity, candidates should have proven experience in a similar role, such as an Account Executive or Business Development Representative. A solid understanding of sales techniques, familiarity with CRM software like HubSpot, and a track record of achieving sales quotas are essential. While a degree in Marketing, Communications, or Business Administration is a bonus, excellent English communication skills and a knack for engaging presentations are crucial.

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How can I succeed as a Business Development Representative at Ubiquity?

To find success as a Business Development Representative at Ubiquity, focus on strong communication and relationship-building skills, utilize various sales techniques effectively, and stay proactive in seeking out new business opportunities. Collaborating closely with the marketing team and being open to learning through regular training and coaching sessions will also significantly enhance your chances to excel and meet your sales targets.

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What kind of sales techniques should a Business Development Representative at Ubiquity use?

A successful Business Development Representative at Ubiquity should utilize a variety of sales techniques including cold calling, email outreach, and leveraging social media platforms for networking. By customizing messages and experimenting with different approaches, you can effectively engage with potential clients and qualify leads more successfully.

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How does Ubiquity support the growth and development of its Business Development Representatives?

Ubiquity is committed to fostering the growth and development of its Business Development Representatives by providing regular training sessions and personalized 1:1 coaching. This ensures that team members are not only enhancing their sales skills but also aligning with the company’s goals and strategies for ongoing success.

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Common Interview Questions for Business Development Representative
How do you identify and qualify leads as a Business Development Representative?

Identifying and qualifying leads involves researching potential clients, understanding their needs, and using tools like CRM systems to track and prioritize engagements. During your interview, emphasize your experience with specific methods you have used to qualify leads from marketing campaigns and how you adjusted your approach based on the client's reactions.

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Can you describe your experience with CRM software in your previous roles?

In your interview, highlight your proficiency in CRM tools such as HubSpot. Discuss how you utilized these software platforms to manage your sales pipeline, track leads, and report on your sales performance. This will showcase your familiarity with the tools required for success as a Business Development Representative at Ubiquity.

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What strategies do you use to build and maintain relationships with clients?

Effective relationship-building strategies often include maintaining regular communication, showing genuine interest in client concerns, and offering tailored solutions. In your answer, provide examples from your past roles where you successfully nurtured client relationships to drive business outcomes.

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Have you ever failed to meet a sales target? How did you handle it?

Discussing failure can demonstrate resilience and growth. In your response, explain a situation where you didn't meet expectations, what you learned from the experience, and the actions you took to improve in the future. Framework your answer to show that you are solution-oriented and proactive.

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What motivates you to succeed in a sales environment?

Motivation in sales can stem from various sources, such as personal goals, team success, or the satisfaction of helping clients. In your interview, share your personal motivation and how it drives your performance as a Business Development Representative. Highlight specific examples that showcase your passion for the role.

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How do you tailor your outreach for different prospects?

Tailoring outreach is crucial in sales; you should research each prospect's unique needs, pain points, and industry specifics. Discuss your approach during the interview, emphasizing your ability to create customized messages that resonate with potential clients based on their background and requirements.

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Describe a time you used data to influence a sales decision.

Utilizing data effectively is essential in sales. Share an example where you analyzed sales metrics or client feedback to adjust your strategy and influence your sales approach. Provide insights into how data-driven decisions have led to better sales outcomes.

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What role does teamwork play in your success as a Business Development Representative?

Teamwork is fundamental in sales. Discuss how effective collaboration with colleagues, especially with account executives and marketing teams, has enabled you to close deals or improve marketing strategies. Emphasize the value of communication and shared goals in driving team success.

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How do you stay updated on industry trends and competitor offerings?

Staying current in the industry is key for a Business Development Representative. Explain your methods for research—whether it’s through reading industry publications, following thought leaders, or attending webinars—showcasing your dedication to staying informed and adapting to market changes.

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What is your approach to handling objections from potential clients?

Handling objections requires a calm and knowledgeable approach. Discuss your strategy for listening to concerns, addressing them thoughtfully, and presenting solutions that highlight the benefits of your offerings. Providing examples where you successfully overcame objections to close sales would strengthen your response.

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Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology and operations. Focused on transforming the customer experience through data, applied science and an unprecedented passion for people, Ubiqui...

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Full-time, remote
DATE POSTED
March 30, 2025

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