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Resident Director

Job Description Summary

Organization's Summary Statement:

The Department of Resident Life serves a highly diverse population of approximately 12,000 undergraduate students living in traditional residence halls, apartments, and suites including some public/private partnership properties. About 46% of all resident students are enrolled in ten living-learning programs covering a wide array of academic areas. Resident Life employs a diverse workforce of over 95 full-time and graduate staff members and about 400 undergraduate student staff members. The Department actively seeks candidates who can represent and serve the diversity of persons who live and work in the University of Maryland's residence halls. The University of Maryland campus is located in the greater Washington, D.C. metro area just eight miles from downtown D.C. and 30 miles from Baltimore, MD. Additional information about the Department of Resident Life is available at www.reslife.umd.edu.

The Resident Director (RD) is a live-on, full-time position requiring approximately 40 hours per week in the office and evening activities. The Resident Director is responsible for planning, organizing and directing community development, staffing functions, student conduct processes, and administrative details for up to 700 residents in one or more residence halls. The RD directly supervises a highly diverse undergraduate, part-time paraprofessional staff of 8-16 Resident Assistants (RAs). Most RDs advise a hall or area council. The RD is entrusted to guide the development of students and connect classroom learning to a residence hall setting. RDs participate in the Resident Director overnight duty rotation and respond to a variety of complex and/or emergency situations after business hours.

Physical Demands:
Normal office environment – Sedentary work. Exerting up to 10 pounds of force occasionally and/or negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to travel around campus for meetings and to attend to duties.

Licenses/ Certifications:
N/A

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: One (1) year of experience in community development, residence life, or higher education.

Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.

Knowledge, Skills, and Abilities:
Knowledge of residence hall management and administration.
Knowledge of behavior management and crisis intervention techniques.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Preferences:

Supervisory and residence life experience.

*A master’s degree and extensive experience in residence life as either a graduate student or full-time employee.

*Knowledge of student development, strong communication skills, and a demonstrated capacity to work with a diverse student population.

*Energy, commitment, flexibility, and enthusiasm are highly desired 

Required Application Materials:

1. Cover Letter

2. Resume 

3. List of References

Best Consideration Date:

May 4, 2025

 

Posting Close Date:

May 18, 2025

Open Until Filled:

 No

Conditions of Employment:

* The Resident Director is a 12-month, live-in position.

* Although the position requires approximately 40 hours per week, the nature of the position, at times, necessitates unpredictable workweeks including nights and weekends. Some weeks requiring more than 40 hours.

* The nature of the position requires that the Resident Director live on campus in a furnished, assigned apartment located within the hall/area of responsibility.  

* The Resident Director position is provided the same holidays as other full-time Department of Resident Life community staff.  Exceptions to this schedule may be made upon the mutual agreement between the Resident Director and their Community Director.  

* Resident Directors rotate in the after business hours duty system by side of campus during the academic year. Resident Directors will be required to rotate into the duty system during all break periods, including holidays and summer. Resident Directors must remain within a certain distance of campus while on duty.

* This position is listed as an essential employee and may be asked to report for work during periods when the university is closed.  

*Successful candidates must be legally authorized to work in the United States. 

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

VPSA-RL-Director

Worker Sub-Type

Staff Regular

Salary Range

$52,000 - $54,000

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Resources

  • Learn how military skills translate to civilian opportunities with O*Net Online

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Average salary estimate

$53000 / YEARLY (est.)
min
max
$52000K
$54000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Resident Director, UMD

As the Resident Director (RD) at the University of Maryland College Park, you'll step into a dynamic role that supports a vibrant community of approximately 12,000 undergraduate students. This full-time, live-on position is perfect for someone who thrives in a diverse educational environment. Your mission will be to plan, organize, and steer community development for up to 700 residents in your designated residence hall. With a hands-on approach, you will supervise 8-16 Resident Assistants, guiding them as they facilitate student engagement and support. Beyond managing daily operations, you’ll play a key role in student conduct processes and contribute to a supportive living-learning environment. The role requires a mix of availability for office hours and evening activities, creating a dynamic workweek filled with responsibilities that directly impact student life. Engaging with students outside of the classroom allows you to bridge academic learning with real-world experiences, making a meaningful difference in their college journey. You will also participate in an overnight duty rotation, being the go-to person during emergencies. This position calls for a Bachelor's degree and at least one year of experience in community development or residence life, but don’t worry - additional experience can be substituted for education years. If you're passionate about student development and have a flair for crisis management, this could be the perfect role for you. Come join us at the University of Maryland College Park and make a lasting impact on our community!

Frequently Asked Questions (FAQs) for Resident Director Role at UMD
What responsibilities does the Resident Director at the University of Maryland College Park have?

The Resident Director at the University of Maryland College Park is tasked with overseeing community development, student conduct processes, and various administrative details for up to 700 residents. They supervise a team of 8-16 Resident Assistants and actively engage in student development, helping connect classroom learning to the residence hall experience.

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What qualifications are needed for the Resident Director position at the University of Maryland College Park?

To qualify for the Resident Director role at the University of Maryland College Park, candidates must have at least a Bachelor's degree and one year of experience in community development or residence life. Additional relevant experience can substitute for educational requirements. Strong communication skills and experience working with diverse student populations are also preferred.

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What is the work schedule like for the Resident Director at the University of Maryland College Park?

The Resident Director position at the University of Maryland College Park requires approximately 40 hours per week, but it often includes evening activities and unexpected workweeks, including nights and weekends. RDs also participate in an on-call duty rotation, which may extend into university breaks and holidays.

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What environment does the Resident Director at the University of Maryland College Park work in?

The Resident Director at the University of Maryland College Park works primarily in an office environment within residence halls. Physical demands include some lifting and moving of objects, and the position requires the ability to navigate the campus for meetings and other responsibilities.

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What benefits are offered to the Resident Director at the University of Maryland College Park?

The Resident Director position at the University of Maryland College Park includes a competitive salary ranging from $52,000 to $54,000, along with the benefits typical for full-time staff members, such as health insurance and paid holidays. Additionally, RDs have a furnished apartment on campus, fostering a strong connection with the student community.

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Common Interview Questions for Resident Director
How do you approach community building as a Resident Director?

When answering this question, showcase your strategies for fostering a sense of community among residents. Discuss activities you would implement, how you would engage with residents regularly, and your understanding of cultural diversity in shaping community dynamics.

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Can you describe a time when you resolved a conflict among residents?

For this question, share a specific example that demonstrates your conflict resolution skills. Highlight the situation, your approach to mediation, and the outcome while emphasizing your understanding of student needs and rights.

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What experience do you have with crisis management in residence life?

Discuss any previous roles or scenarios where you managed crises or emergencies. Describe your methodology for effectively communicating and coordinating with team members and emergency services, ensuring safety and support for residents.

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How do you mentor and motivate your Resident Assistants?

In your response, share your mentoring philosophy. Include specific techniques for motivation, such as regular check-ins, skill development workshops, and goal-setting sessions that align with both personal and community growth.

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How would you handle a situation where a resident is struggling academically?

Describe your proactive approach to identifying struggling students, including offering resources and support. Emphasize collaboration with academic advisors and utilizing campus resources, showcasing your commitment to student success.

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What role does communication play in your work as a Resident Director?

Explain how you prioritize open communication with residents and your staff. Highlight your methods for ensuring that information flows smoothly, whether it’s through meetings, newsletters, or personal interactions.

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How do you prioritize tasks when managing multiple responsibilities?

Approach this question by outlining your organizational skills. Discuss tools or techniques you use to plan your week, set priorities, and adapt to changing circumstances while ensuring that student needs remain at the forefront.

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What strategies do you employ to create an inclusive environment?

Focus on your commitment to diversity by sharing specific initiatives you would implement to create an inclusive and welcoming atmosphere in the residence halls, such as cultural celebrations and programs that educate about inclusion.

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How do you evaluate the success of your community programs?

Discuss the importance of feedback and assessment. Share how you'd gather feedback from residents, as well as how you would analyze participation numbers and engagement levels to assess program effectiveness and areas for improvement.

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What do you believe is the most challenging aspect of being a Resident Director?

Share your thoughts on the complexities of the role, such as balancing administrative tasks with student engagement, and discuss how you would overcome challenges while maintaining a student-centered approach.

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DATE POSTED
April 21, 2025

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