Epic Informaticist RN - job 2 of 3

As an Epic Informaticist RN at Virginia Mason Franciscan Health, your primary responsibilities include collaborating with various stakeholder groups to implement clinical information systems, serving as a liaison between clinicians and IT teams, and ensuring that the systems align with the organization's clinical practices and strategic objectives. You’ll also assess the impact of information systems on workflow and support the training team in implementing clinical documentation projects.

To qualify for the Epic Informaticist RN position at Virginia Mason Franciscan Health, you need a Bachelor’s Degree in Nursing or a related field, along with four years of clinical care nursing experience. Previous experience with clinical information systems is strongly preferred, and advanced education in medical informatics is a bonus. Current Washington State RN licensure is required, and certification in Nursing Informatics is desirable.

While previous experience involving the implementation and use of clinical information systems is strongly preferred for the Epic Informaticist RN role at Virginia Mason Franciscan Health, it's not strictly mandatory. However, having this background would significantly enhance your effectiveness in the position, enabling you to contribute more effectively to system development and process improvement activities.

As an Epic Informaticist RN at Virginia Mason Franciscan Health, you will be involved in identifying, planning, coordinating, and implementing training related to clinical documentation projects. Supporting the training team is a crucial part of your role, as you will help ensure that staff are adequately prepared to utilize new systems effectively, thus improving patient care.

The Epic Informaticist RN role at Virginia Mason Franciscan Health may require business travel, potentially up to two weeks per month during peak project activity. This travel is essential to ensure that you can effectively collaborate with teams and stakeholders involved in clinical information systems implementation across various locations.

In answering this question, share specific examples of your experience with clinical information systems, focusing on your role in implementation, user training, or support. Highlight relevant projects you've managed or contributed to, and be sure to connect how this experience benefits your ability to succeed in the Epic Informaticist RN role.

Illustrate your strategies for facilitating open and productive discussions between clinicians and IT teams. You could mention specific techniques such as regular meetings, surveys for feedback, or collaborative tool usage, emphasizing your ability to act as a translator who bridges the gap between both worlds.

Provide a detailed scenario illustrating how you spotted a workflow issue, your method for analyzing the problem, and the actions you took to rectify it. Focus on your collaborative efforts, tools or methodologies used, and the eventual positive outcome for patient care or organizational efficiency.

Discuss a current trend that resonates with you, such as telehealth, patient-centered care, or AI applications in healthcare. Explain why you think this trend is significant, how it impacts clinical practices, and how you would integrate this knowledge into your work as an Epic Informaticist RN.

Talk about your approach to change management and stakeholder engagement. Emphasize your ability to gather feedback, advocate for clinicians, and work closely with IT to enhance systems based on real user experiences, thereby ensuring gradual acceptance of necessary changes.

Make it clear that compliance is central to your role, detailing how you stay informed about regulations and ensure that implemented systems adhere to federal and state laws. Share examples of how you've incorporated compliance checks into system design or training.

In your response, highlight your methods for effectively training staff on new systems, including hands-on training, creating user manuals, or developing online tutorials. Share a specific example that demonstrates the positive outcome of your training efforts.

Discuss key performance indicators (KPIs) that matter most to you, such as user satisfaction, reductions in errors, or improved patient outcomes. Explain how you gather and analyze data related to these metrics and how that information informs future decisions.

Explain your strategies for professional development, including attending conferences, participating in webinars, subscribing to relevant journals, or being part of professional organizations. Highlight your commitment to lifelong learning and how it contributes to your role.

Share a compelling example of change leadership, detailing your planning, communication methods, and how you addressed resistance. Emphasize the successful outcomes and the importance of fostering a supportive environment during transitions.