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Program Manager Nurse Residency Program

Overview

Hello humankindness 

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

 

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

 

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

Look for us on Facebook and follow us on Twitter.

 

For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

Job Summary:

 

Designs, organizes, implements, and evaluates evidence-based educational programs, orientations, and continuing education that facilitate the professional growth, skill development, and competency of staff. These programs primarily support the organization's mission, vision, values and strategic goals to ensure quality, safety, and service in patient and family-centered care.

 

Responsibilities:

  • Performs initial and ongoing educational needs assessment.
  • Collaborates with department leaders in the identification and development of initial and on-going competencies.
  • Creates and documents education plans in partnership with leadership team to meet strategic and operational initiatives of the organization.
  • Utilizes adult education theories and principles to foster the educational development of participants.
  • Authors curriculum and implements educational in-services, classes, courses and programs based upon identified education needs and utilizing traditional, non-traditional and innovative methods of instruction including the use of technology and simulation.
  • Develops and facilitates continuing education (CE) programs as a member of the Dignity Health Arizona Region Provider Unit in collaboration with the Primary Nurse Planner and Lead planners.
  • Collaborates with leadership to ensure the assimilation and on-boarding of new employees utilizing organization's identified tools (i.e. skills lists, orientation documents, etc.) as a measure of employees ability to meet performance expectations.
  • Serves as a resource for clinical student experiences.
  • Utilizes effective interpersonal, leadership, and organizational skills while emphasizing professionalism, ethical decision making, accountability, clinical reasoning and effective communication.

To be successful in this role, you’ll need the proven ability to inspire professional growth, cultivate a growth mindset in others,  and promote inclusiveness.  

Qualifications

Minimum:

 

Experience:

 

4 years clinical practice in area of specialty required.

Specialty certification and/or 2 years teaching preferred.

 

License:

AZ RN license or compact state.

American Heart Association BLS required. 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager Nurse Residency Program, UNAVAILABLE

Join St. Joseph's Hospital and Medical Center in Phoenix as a Program Manager for the Nurse Residency Program, where your passion for education and clinical excellence can flourish. In this vital role, you'll design, implement, and evaluate evidence-based educational programs that empower our nursing staff and ensure high-quality patient-centered care. With more than 125 years of commitment to the community and a focus on the underserved, St. Joseph's is the perfect place to grow your career while making a meaningful impact. Collaborating closely with department leaders, you'll identify educational needs and develop comprehensive plans to foster professional growth and competency. Your innovative approach will utilize adult education principles, technology, and simulation to create engaging curriculum and training sessions. As a part of Dignity Health’s Arizona Region Provider Unit, you’ll also facilitate continuing education programs that keep our staff engaged and up-to-date with the latest practices. At St. Joseph's, we believe in cultivating an inclusive environment, and we need your leadership skills to inspire growth in others while promoting accountability and effective communication. If you have a strong clinical background and a passion for teaching, we invite you to embark on this rewarding journey with us and continue the legacy of excellence that defines St. Joseph's Hospital.

Frequently Asked Questions (FAQs) for Program Manager Nurse Residency Program Role at UNAVAILABLE
What are the main responsibilities of the Program Manager Nurse Residency Program at St. Joseph's Hospital?

As a Program Manager for the Nurse Residency Program at St. Joseph's Hospital, you will be responsible for designing, organizing, implementing, and evaluating educational programs that support the professional development and competency of nursing staff. This includes conducting educational needs assessments, developing initial and ongoing competencies in collaboration with department leaders, and utilizing adult education theories to foster growth.

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What qualifications are required for the Program Manager Nurse Residency Program position at St. Joseph's?

To be considered for the Program Manager Nurse Residency Program at St. Joseph's Hospital, you need a minimum of four years of clinical experience in a specialty area, along with an Arizona RN license or a compact state license. Specialty certification and two years of teaching experience are preferred. Additionally, you must hold a current American Heart Association BLS certification.

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How does the Program Manager contribute to patient care in the Nurse Residency Program at St. Joseph's Hospital?

In the Program Manager role for the Nurse Residency Program at St. Joseph's Hospital, you contribute to patient care by developing and implementing educational programs that ensure nursing staff are equipped with the necessary skills and knowledge to deliver exceptional care. By fostering a culture of continuous learning and competency, you help enhance the overall quality and safety of patient care.

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What is the significance of the Nurse Residency Program at St. Joseph's Hospital?

The Nurse Residency Program at St. Joseph's Hospital is designed to provide new nurses with the mentorship and educational resources they need to transition successfully into their roles. The Program Manager plays a pivotal role in this process by creating programs that enhance skill development, improve confidence, and ultimately lead to better patient outcomes.

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What skills are essential for the Program Manager Nurse Residency Program role at St. Joseph's?

Essential skills for the Program Manager Nurse Residency Program at St. Joseph's Hospital include strong leadership, effective communication, organizational abilities, and a deep understanding of adult education principles. Interpersonal skills are crucial for fostering collaboration and inclusiveness, while a commitment to ethical decision-making and professional growth is vital for success in this position.

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Common Interview Questions for Program Manager Nurse Residency Program
What inspired you to apply for the Program Manager Nurse Residency Program at St. Joseph's Hospital?

When answering this question, reflect on your passion for nursing education and your commitment to improving patient care. Mention St. Joseph's reputation, history, and your desire to contribute to their mission of serving the underserved as key motivators for your application.

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How would you assess the educational needs of nursing staff?

Discuss your approach to conducting needs assessments through surveys, interviews, and collaboration with department leaders. Highlight your experience in analyzing data to identify knowledge gaps and tailor programs to meet those needs effectively.

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Can you provide an example of how you have successfully implemented an educational program in the past?

Prepare a specific example that outlines the program's goals, the strategies you used for implementation, the challenges faced, and the outcomes achieved. Emphasize the impact on nursing staff and patient care.

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How do you stay updated with the latest trends and evidence in nursing education?

Explain your methods for professional development, such as attending conferences, engaging in continuing education, subscribing to relevant journals, and networking with peers to share best practices. Show your commitment to lifelong learning.

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What role do you believe technology plays in nursing education?

Discuss the importance of integrating technology into educational programs, such as simulation tools, e-learning platforms, and virtual mentorship. Illustrate how these tools enhance learning and adaptability in nursing practice.

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How do you approach fostering an inclusive learning environment in your programs?

Share your strategies for creating a welcoming and supportive atmosphere, such as addressing diverse learning styles, encouraging open communication, and actively promoting a culture of respect and inclusivity.

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How would you handle a situation where a nursing staff member is struggling to meet competency expectations?

Describe a supportive and constructive approach, focusing on assessing the issue, providing additional resources or training, and setting clear expectations for improvement. Emphasize the importance of communication and supportive feedback.

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What teaching methods do you find most effective in nursing education?

Discuss various teaching methods you've utilized, such as experiential learning, case studies, group discussions, and technology-based instruction. Highlight how you've adapted these methods to meet the needs of different learners.

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How do you evaluate the effectiveness of your educational programs?

Outline the metrics you use to assess program success, such as participant feedback, competency assessments, and patient care outcomes. Discuss how you iterate on programs based on this evaluation data to enhance effectiveness.

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What do you think sets St. Joseph's Hospital apart as a leader in nursing education?

Articulate your understanding of St. Joseph's legacy of quality care, commitment to social justice, and innovative approaches to nursing education. Connect your values with St. Joseph's mission to illustrate your fit with the organization.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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