Senior Web Publisher

As a Senior Web Publisher at the University of Auckland, your primary responsibilities will include providing support and guidance to the web publisher community, managing access requests for our Content Management System, conducting in-person training sessions, engaging with stakeholders to foster strong relationships, and continuously improving web support resources based on feedback and industry practices.

Candidates for the Senior Web Publisher role at the University of Auckland should possess a strong background in web content management, strategic and creative thinking skills, and solid experience with web platforms and digital tools. Knowledge of SEO and web accessibility standards is essential, along with superb written and verbal communication abilities.

The University of Auckland offers various career development programs and benefits designed to foster professional growth for a Senior Web Publisher, including flexible work practices, opportunities to deliver training, and continuous improvement initiatives that encourage innovative ideas and implementation of best practices.

The Senior Web Publisher role is pivotal at the University of Auckland because it directly influences the quality of the web content delivered to over 46,000 students and staff. By enhancing user experience and ensuring compliance with web policies, this position plays a crucial role in maintaining and improving the institution's brand reputation.

In addition to a competitive salary, a Senior Web Publisher at the University of Auckland can expect benefits like flexible working hours, the ability to buy and sell annual leave, a generous parental leave policy, and access to professional development programs, on-site childcare, discounted services, and more.

To ensure high standards of web content management, I would implement a thorough review process that includes regular quality checks, user feedback sessions, and aligning content with the university's web policies and guidelines. By staying updated on best practices in the sector, I can continually improve content quality.

Certainly! I have extensive experience using various CMS platforms, where I've managed content creation, user training, and access permissions. My familiarity with the tools allows me to troubleshoot issues effectively and support other users in achieving their goals through the CMS.

For effective stakeholder engagement, I prioritize open communication, regular check-ins, and active listening to understand their needs. Building trust through transparency and collaboration helps foster strong professional relationships that are crucial for successful project outcomes.

I approach training by first assessing the skill levels of new web publishers. I then customize my training sessions to address their specific needs while incorporating hands-on experiences and practical examples. I also provide resources they can refer back to when needed.

I have developed a solid understanding of SEO strategies to optimize web content for search engines, ensuring visibility and relevance. Additionally, I prioritize web accessibility by adhering to WCAG guidelines, ensuring all users, regardless of abilities, can access and navigate the content seamlessly.

In a previous position, I encountered resistance from certain departments regarding web policy changes. By conducting workshops and presenting data on user engagement and feedback, I successfully gained their buy-in by highlighting the benefits of the updates for both them and the end-users.

I track several metrics, such as page views, bounce rates, and user engagement levels. Analyzing user feedback and performance statistics helps me refine content strategies and make adjustments that enhance overall web presence and user experience.

I stay updated by following industry blogs, participating in webinars, attending conferences, and being part of professional organizations. Networking with peers also provides insights into emerging trends and innovative practices that can be applied within my role.

I manage competing priorities by utilizing project management tools to prioritize tasks based on urgency and importance. Additionally, effective communication with stakeholders helps in setting realistic expectations and timelines, ensuring alignment on project goals.

I believe a Senior Web Publisher should possess strong communication skills, creativity, a strategic mindset, attention to detail, and flexibility to adapt to changing priorities. Leadership qualities are also crucial for mentoring others and guiding teams toward a common vision.