As an Inside Sales Rep at United Rentals, your main responsibilities include engaging with customers, processing rental quotations, establishing new sales accounts, and ensuring customer satisfaction through education on equipment use. You will coordinate equipment pickups and returns, as well as monitor inventory and run reports essential for smooth branch operations.

To qualify for the Inside Sales Rep position at United Rentals, a Bachelor's degree is preferred, or an equivalent level of experience. A strong foundation in sales and customer service skills, knowledge of fluid solutions-related products, and proficiency in MS Office, particularly Word and Excel, is also important for success in this role.

United Rentals is committed to the growth of its Inside Sales Reps by offering career development and promotional opportunities. The company values personal growth and encourages employees to pursue various training and advancement paths to enhance their skills and performance within the organization.

As an Inside Sales Rep at United Rentals, you can expect an array of benefits, including paid parental leave, an employee discount program, and early wage access. The company is recognized for its inclusive culture and provides additional programs such as a vacation buy-up program and access to a compassion fund to support employees and their families.

The Inside Sales Rep position at United Rentals is deemed Safety Sensitive due to the need for adherence to safety procedures and protocols while working with equipment and interacting with customers. The company prioritizes safety in all aspects of its operations and seeks individuals who share this commitment.

Highlight your past sales roles and specific achievements, particularly those involving equipment or technical sales. Be sure to mention how you successfully managed customer relationships and met sales targets, demonstrating your ability to drive growth in a similar environment.

Discuss a specific instance where you turned a challenging customer interaction into a positive outcome. Highlight your communication skills, patience, and how you used your product knowledge to solve the customer’s issue effectively.

Share your research and understanding of fluid solutions, noting key products like pumps and their applications. Show your enthusiasm for the industry and your willingness to learn more, demonstrating your fit for the Inside Sales Rep role at United Rentals.

Explain your approach to managing multiple tasks, like using time management techniques and tools to prioritize based on urgency and importance. Share how you maintain communication with team members to ensure cooperative efficiency.

Detail an experience where you walked a customer through the features and benefits of a product and how you ensured they felt comfortable using it. Highlight your ability to simplify complex information for better understanding.

Discuss your approach to identifying and reaching potential customers, including networking, leveraging existing relationships, and using targeted outreach via calls and in-person visits to establish trust and rapport.

Emphasize your commitment to continuous learning through industry publications, online courses, trade shows, and engaging with peers. Illustrate how this proactive approach enhances your performance as an Inside Sales Rep.

Share how collaboration with your colleagues enhances problem-solving and customer satisfaction. Discuss your communication style and how fostering strong internal relationships can lead to improved sales performance.

Talk about your admiration for United Rentals’ reputation in the industry, the company's commitment to employees, and how its values resonate with your career goals and personal interests in equipment rental and customer service.

Explain your strategies for stress management, such as staying organized, taking breaks, and focusing on solutions rather than problems. Share examples that illustrate your ability to maintain performance under pressure.