Software Engineering Director - Zelle

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Software Engineering Director exhibits a mix of technical acumen, strategy and vision, along with the ability to cultivate and grow technical talent. In addition, provides high-level architectural guidance and assists the team in aligning architecture to business requirements. This leader works across the organization to foster a culture of applying applicable and relevant design patterns, strong coding practices and sound software delivery decisions in accordance with the needs of the company. Must have Business knowledge in Payments Domain (Zelle, RTP, FedNow) and strong technical acumen to build software products.

Primary Responsibilities:

• Focuses on technological solution delivery by guiding and inspiring strong coding practices and solid software design decisions among their team.  Responsible for growing and mentoring engineers as it relates to technical skills and career development. Assists with cross-team strategic efforts, influencing decisions to achieve efficient delivery of business value. Understands cross-team technical roadmaps, advocating new product abilities based on technical strategy and constraints. 

• Drives and sets the culture of quality and timely code reviews across the organization while encouraging teams to consider release complications. Provides guidance on reviews conducted by others. Champions the engineering organization with an ability to understand and deliver to real user needs.

• Coaches the engineering organization on a debugging mindset with a view of using the appropriate tools for specific needs. Leads incident response across the engineering organization as needed. Uses systematic debugging to diagnose issues across the organization. Selects and procures tools and establishes processes to support the team in effective troubleshooting.

• Works to keep skills up-to-date to aid in decision making, coaching and facilitation. Has basic knowledge in a wide variety of technologies and skill-sets with deep expertise in a payments application domain areas.

• Takes ownership of decisions made in the engineering organization by helping teams make clear decisions in alignment with enterprise goals, backing decisions made, and taking responsibility for their success. Ensures accountability is practiced throughout the organization.

• Sets the direction of the delivery process across the organization, on the importance and purpose of the methodology, has a clear point of view and guides the organization on improvements to the delivery process. Promotes a culture amongst engineering of delivering features with minimal disruption to production. Responsible for executing product roadmap on-time and within budget and ensures security and relevant compliance of core systems.

• Ensures expectations across the organization and external stakeholders are clarified between all parties involved. Identifies dependencies across the organization and works with individual teams to resolve them before they become an issue and installs preventative measures to mitigate repeat occurrences.

• Works across the organization to foster a culture of priority setting and urgency in alignment with organizational strategy. Coaches the team on making trade-offs, prioritization and managing technical debt. Identifies and manages technical and business risk.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight or more years of relevant software engineering experience
- Five or more years of experience leading a software engineering team

Preferred Skills/Experience
- Thorough knowledge of information systems technology and software development processes and tools, especially industry specific applications
- Extensive knowledge of the business unit supported as well as the ability to recognize the business impact to the overall organization
- Strong engineering and technology background with the ability to drive product solutions
- Demonstrated management, leadership, interpersonal, and excellent oral and written communication skills, with sound judgement, and the ability to drive decisions through consensus and influence

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $143,905.00 - $169,300.00 - $186,230.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.