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Discharge Planner, Social Services Masters - Full Time First Shift

Department

SOCIAL SERVICES - 207170

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

116

Job Description

The Discharge Planner will offer clinical assessment of social, emotional, medical, spiritual and physical needs. The Discharge Planner is able to assess the patient holistically and develop a plan of care based on that assessment. This role will be actively involved with patient assessments and interviews as well as communication with family members. Contribute and/or facilitate a safe and timely discharge of patients who require post-acute care services in coordination with multidisciplinary team. Contribute and/or facilitate the development of a discharge plan of care for high-risk patient populations. Crisis intervention and discharge planning to patients and families with medically/socially complex psychosocial needs. Coordinate the legal process and paperwork involved with protective services, guardianships, adoptions, and advance directives. Assist with the arrangement and follow-up with community resources; in providing a seamless transition utilizing the entire continuum of care; and help to facilitate patients’ movement to the next level of care.

Duties include, but are not limited to:

Identify appropriate community resources and collaborate with patients, families, multi-disciplinary teams, and community agencies to achieve desired patient outcomes. Maintain contact with referral sources until appropriate resources are confirmed.

Contribute to the development of a goal-directed, age-appropriate plan of care through a multi-disciplinary team process that is prioritized and based on determined medical diagnosis, patient needs, and expected patient outcomes.

Communicate with patients, families, physicians and health care staff to facilitate coordination of clinical activities and to enhance the effect of the transition from one level of care to another across the continuum.

Maintain appropriate level of knowledge regarding admission, continued stay, and observation statuses for Medicare, Medicaid, and commercial insurers for all post-acute care services. Promote relationships with commercial and managed care case managers to streamline acceptance process.

Review and interpret the medical record to determine the appropriateness of patient for post-acute admission to include medical history, tolerance to therapies, potential for improvement, and discharge plans.

Ability to recognize, identify, and report signs and symptoms of suspected abuse and/or neglect; making and reporting appropriate referrals to CPS/APS within the specified time frame as required by VA/WV law.

Provide emotional support and employ therapeutic techniques to cope with chronic, acute, or terminal illnesses.

Assist medical staff with identifying decision-makers for patients who are not able to make their own medical decisions and do not have a healthcare surrogate or Medical Power of Attorney.

Possess working knowledge of third-party reimbursement processes as well as Medicaid processes/plans for VA and WV.

Provide substance abuse assessment and resource referral information to patients identified as having potential need for substance abuse treatment.

Provide information and assistance with completing advance directives and medical power of attorney forms.

Attend and participate in discharge planning rounds

Communicate status of plan to care team through appropriate and timely documentation.

Complete Medicaid screening paperwork for VA and WV prior to patient discharge as required.

Assist in the development of safety plans as needed.

Coordinate and/or contribute to arranging discharges to post-acute care facilities.

Assist with and coordinate adoptions.

Coordinate and contribute to arranging transportation for discharge as needed.

Testify in court as needed.

Provide on call services as required by management at WMC.

Adjust work hours and/or ensuring coverage to meet requirements of patient/family in order to optimize clinical and financial outcomes as they relate to discharge plans.

Attend professional meetings, conferences, and workshops related to area of practice.

Education

Master’s degree from an accredited social work program or equivalent required

Experience

Previous social work experience in a medical setting desired

Certification & Licensure

BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation.

Qualifications

Knowledgeable in stages of human growth and development for neonate, pediatric, adult and geriatric populations.

Skills in interpersonal relationships, clinical assessment, and group process.

High levels of verbal and written communication skills.

Ability to interact with other professionals as part of a multidisciplinary team.

Must be self-directed and have the ability to tolerate frequent interruptions and a demanding work load.

Physical Demands

25 A Social Work

FLSA Classification

Exempt

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

Valley Health (Virginia and West Virginia) Glassdoor Company Review
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CEO of Valley Health (Virginia and West Virginia)
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Mark Nantz
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Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Discharge Planner, Social Services Masters - Full Time First Shift, Valley Health (Virginia and West Virginia)

Join us at Valley Health as a Discharge Planner in sunny Winchester, Virginia! In this essential role, you'll be the guiding force behind patients' smooth transitions through our healthcare system. As a Discharge Planner, your clinical assessment skills will shine as you dive into understanding the social, emotional, medical, spiritual, and physical needs of each patient. You’ll work hand-in-hand with families and multidisciplinary teams to develop comprehensive discharge plans, especially for those who might need a bit more support. Your ability to assess patients holistically is crucial—you’ll identify resources, facilitate communication, and ensure that everyone involved stays informed every step of the way. Not only will you help with crisis intervention and coordinating care with post-acute services, but you'll also hold the responsibility for navigating the legal paperwork for protective services, adoptions, and advance directives. Getting the opportunity to connect with patients during pivotal life moments is incredibly rewarding! Your role will also involve keeping abreast of third-party reimbursement processes, along with engaging with case managers to optimize patient placement. With a Master’s degree required and some prior social work experience preferred, you’ll need strong communication skills and a knack for teamwork to really thrive in this position. At Valley Health, we believe every caregiver deserves to shine, and we support our team with great benefits—because when you’re at your best, our patients benefit from your care. Come make a difference with us today!

Frequently Asked Questions (FAQs) for Discharge Planner, Social Services Masters - Full Time First Shift Role at Valley Health (Virginia and West Virginia)
What responsibilities does a Discharge Planner at Valley Health have?

A Discharge Planner at Valley Health is responsible for conducting thorough assessments of patients' social, emotional, and medical needs. This role involves developing individualized discharge plans in collaboration with multidisciplinary teams while coordinating resources to ensure seamless care transitions for patients, particularly those with complex psychosocial needs.

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What qualifications are needed for the Discharge Planner position at Valley Health?

To qualify for the Discharge Planner role at Valley Health, candidates should hold a Master’s degree from an accredited social work program or an equivalent qualification. Previous social work experience in a medical environment is preferred, along with certification in Basic Life Support (BLS) from the American Heart Association.

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How does Valley Health support its Discharge Planners?

Valley Health offers robust support for Discharge Planners through a comprehensive benefits package, including a zero-deductible health plan, generous paid time off, and tuition assistance. We believe in fostering an environment that promotes caregivers' physical, financial, and emotional well-being.

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What skills are essential for a Discharge Planner at Valley Health?

Essential skills for a Discharge Planner at Valley Health include strong clinical assessment abilities, excellent interpersonal communication, and the capacity to work collaboratively within a multidisciplinary setting. Furthermore, a deep understanding of human development stages and the ability to manage a demanding workload are also important.

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How does the Discharge Planner role impact patient care at Valley Health?

The impact of the Discharge Planner role on patient care at Valley Health is profound. By ensuring patients have a clear and supportive transition plan, Discharge Planners help minimize hospital readmissions and enhance overall patient satisfaction, allowing individuals to move seamlessly to the appropriate level of care.

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Common Interview Questions for Discharge Planner, Social Services Masters - Full Time First Shift
Can you describe your experience with patient assessments?

Ideally, your answer should highlight specific situations where you've conducted thorough patient assessments, showcasing your ability to identify holistic needs and make informed care recommendations. Walk through your process and the outcomes achieved.

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How do you approach developing discharge plans for complex patients?

Discuss your methodology for collaborating with multidisciplinary teams and utilizing community resources. Provide an example of a challenging patient case and how your plan addressed their unique needs effectively.

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What do you consider when navigating legal requirements for discharges?

Your response should reference your knowledge of legal processes such as guardianships and advance directives, emphasizing your attention to detail and commitment to ethical practices in discharge planning.

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How do you communicate with family members facing difficult decisions?

Talk about your empathetic communication style and how you ensure families feel heard and included in the process. Sharing a specific scenario will enhance your response.

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What strategies do you employ to manage a high workload effectively?

Focus on your organizational and time management techniques. Mention any tools or methods you use, and provide examples of how you've prioritized your tasks to ensure timely and effective patient care.

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Can you discuss your experience working with community resources?

Highlight your familiarity with local community resources and how you engage with them to support discharge plans. Including specific examples of successful referrals can add depth to your answer.

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How do you handle conflicts that arise between team members during discharge planning?

Your response should detail your conflict resolution skills, including how you promote open communication among team members and strive to find collaborative solutions that benefit the patient.

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What role does emotional support play in your discharge planning?

Emphasize the importance of providing emotional support to patients and families throughout the discharge process, including specific techniques or approaches you've used successfully in the past.

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What do you see as the biggest challenges facing Discharge Planners today?

Discuss your perspective on current trends and challenges in healthcare, such as changing regulations and patient complexity, and how you believe Discharge Planners can adapt to overcome these challenges.

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How do you ensure compliance with Medicare and Medicaid regulations in discharge planning?

Your answer should convey your understanding of healthcare regulations, detailing how you stay informed and ensure compliance through diligent assessment and documentation practices.

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Serving Our Community by Improving Health. As one system, we have one purpose: leading with innovative healthcare. Our focus always remains on patients first, rooted in our commitment to maintain integrity, excellence, courage, compassion, innova...

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DATE POSTED
April 2, 2025

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