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Maintenance & Operations Technician I

Company Description

About Veolia North America

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.
www.veolianorthamerica.com 

Job Description

BENEFITS 

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose: 

Provides day-to-day monitoring and basic plant and pump/booster station operations, routine lab tests and basic corrective and preventative maintenance activities.

Primary Duties/Responsibilities: 

  • Operates equipment manually and through instrumentation panels, computer terminals and programmable logic control units following process control procedures. Monitors and observes operating conditions, records observations and data in shift log.  Diagnoses basic operational problems and takes corrective action per procedure.
  • Performs routine CLAIR (cleaning, lubrication, adjustment, inspection and minor repair) on machines and related equipment which may include pumps, engines, centrifuges, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, vacuum filters and belt presses. Reports and documents results of work performed and enters into appropriate database. Promptly reports any operational problems with machines or equipment to Lead or Supervisor.
  • Collects water, wastewater, industrial waste, groundwater, sludge, residuals and/or gas samples according to schedule. Performs field tests (chemical, physical and biological) in order to pace chemical dosages for process and odor control units. Prepares chemical solutions, monitors supplies and recommends reorder.
  • Performs routine lab tests and prepares reports per procedure.
  • Performs routine instrument calibration for portable meters including, but not limited to, dissolved oxygen, pH, H2S, percent oxygen, lower explosive limit. 
  • Learns to inspect and becomes proficient at mechanical troubleshooting to determine repairs needed. Dismantles equipment to gain access to and repairs defective parts using hand tools, power tools and precision measuring and testing devices. Re-assembles and tests equipment ensuring safe and efficient operating condition is restored. Learns to troubleshoot hydraulic, pneumatic and electronic equipment and instrumentation.
  • Performs manual labor including cleaning equipment, facilities and grounds as required and properly disposes of waste according to safety and environmental policies. Operates vehicles, mobile equipment and material handling equipment for operational and maintenance purposes.
  • Performs facility maintenance and repair and may replace or install light bulbs, fluorescent tubes, damaged glass, windows, doors, partitions, ceiling or floor tiles, door locks, carpet, and/or paint.
  • Learns to estimate time and material costs for various projects. May assist in other areas of facility as directed. 

Work Environment:

  • Spends 100% of the time in operations environment. 
  • Typically spends 25 – 35% of time exposed to outdoor and sometimes inclement weather. 
  • Company service vehicles are used as required.
  • Travels 1 – 2 times per year for company provided training. 
  • May be required to travel up to five consecutive days. 
  • May serve rotational 24-hour emergency on-call.
  • Possible Work Hazards: May be exposed to possible operations hazards including fumes, dust, toxic and caustic chemicals, noise, rotating machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.

Qualifications

Education/Experience/Background: 

  • High school or GED with the ability to read, write and comprehend English (operational, process, safety and quality instructions) and be able to carry out verbal and written instructions.
  • Six months to two years of experience in a related position with experience in a similar environment preferred with ability to comprehend specifications, blueprints and manuals.
  • Experience using material handling equipment, pressure gauges and precision measuring instruments.
  • Experience using power, pneumatic, hydraulic and hand tools and shop tools such as drill press, band saw, bench grinder, torque wrench preferred.

Knowledge/Skills/Abilities: 

  • Ability to perform basic mathematical calculations.
  • Some vocational training and mechanical aptitude preferred, with the ability to read, interpret and record data from meters, gauges, scales, panels, computer consoles and other equipment.
  • Must have the ability to diagnose basic and routine process and mechanical problems and take remedial corrective action. 
  • Must have basic computer skills and have ability to operate programs for process control, the Computer Maintenance Management System, and laboratory/industrial pretreatment QA/QC.
  • Must consistently demonstrate the ability to learn and independently perform assigned duties and meet or exceed production and quality goals.
  • Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
  • Must be able to serve rotational 24-hour emergency on-call if required by site.

Required Certification/Licenses/Training: 

  • Minimum water/wastewater license as required by regulatory agency at site.
  • Must possess a valid driver’s license and a safe driving record.
  • Employee Orientation, Departmental Operating Procedures, Safety, OSHA and Quality Training.
  • HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II First Responder Certification if required by site.  Obtain and maintain minimum water / wastewater operator state certification.
  • Must become proficient in the care and use of all site specific, facility required PPE (Personal Protection Equipment), including respirators, gas detectors, confined space equipment, etc.)
  • Forklift Certification if required by site.
  • Training in operation of mechanical drives, hydraulic pumps and valves, pneumatics, electronics and control systems. 
  • Obtain HVAC, Electrician, Plumber’s or other trade License if assigned to that area. 
  • Note: Tech will not perform duties unless properly licensed.
  • Training in the use of energy management systems as needed.
  • Works toward increasing skills in additional functional areas or in obtaining advanced skills / maintenance certifications. 
  • May perform more advanced functions as part of training and development.

Physical Requirements:

  • Amount of time spent – Standing 25%, Walking 75% for as many as five miles per shift.
  • Requires close visual and hearing observation to detect non-conformance and machine malfunction.
  • Constantly uses hands to finger, handle or feel and frequently reaches with hands and arms. 
  • Works in various positions; works on ladders, catwalks, and supports at heights of 50 feet above the ground; and works with hands extended above and below head and body up to 40 minutes using hand tools weighing up to 15 pounds. 
  • Must be able to lift and carry 50 pounds (occasionally 60 pounds) distances of 10 feet. 
  • Occasional stooping, bending or kneeling and entering confined spaces.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Average salary estimate

$47500 / YEARLY (est.)
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$40000K
$55000K

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What You Should Know About Maintenance & Operations Technician I, Veolia Environnement SA

If you're looking for an exciting opportunity as a Maintenance & Operations Technician I, Veolia North America has just the role for you! Located in beautiful St. Thomas, Virgin Islands, you’ll be part of a dedicated team at a company recognized as the top environmental operator in the U.S. for three consecutive years. As a Maintenance & Operations Technician I, your day-to-day responsibilities will involve monitoring equipment in both plant and pump/booster station operations. You'll perform basic preventative maintenance and routine lab tests to ensure everything runs smoothly. This role also involves manual operations and the use of various tools, so if you’re someone who enjoys working with their hands and solving problems, you’ll fit right in. We'll provide all the training necessary to help you master the skills needed to effectively troubleshoot and repair a variety of equipment, and you’ll even have the chance to learn about fluid dynamics! With our comprehensive benefits package, you can enjoy a fulfilling career, and you're sure to appreciate the vibrant environment of St. Thomas. Join us at Veolia North America, and be part of a passionate team dedicated to making a difference in environmental management!

Frequently Asked Questions (FAQs) for Maintenance & Operations Technician I Role at Veolia Environnement SA
What are the primary responsibilities of a Maintenance & Operations Technician I at Veolia North America?

As a Maintenance & Operations Technician I at Veolia North America, your primary responsibilities include operating equipment and monitoring plant operations, performing routine lab tests, conducting maintenance repairs, and inspecting equipment. You'll use various tools and technologies to ensure safety and efficiency while maintaining environmental standards.

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What qualifications are required for the Maintenance & Operations Technician I position at Veolia North America?

To qualify for the Maintenance & Operations Technician I position at Veolia North America, candidates should have a high school diploma or GED, coupled with 6 months to 2 years of relevant experience. Familiarity with equipment handling, mechanical aptitude, and basic computer skills are also preferred.

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What types of training and certifications are required for the Maintenance & Operations Technician I job at Veolia North America?

The Maintenance & Operations Technician I role at Veolia North America requires training in various operational areas, including HAZWOPER certification and proficiency in Personal Protective Equipment (PPE). A valid driver’s license is mandatory, and candidates may have to obtain state certifications in water/wastewater operations.

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What does the work environment look like for a Maintenance & Operations Technician I at Veolia North America?

The work environment for a Maintenance & Operations Technician I at Veolia North America predominantly consists of operations facilities where the technician works both indoors and outdoors, sometimes in inclement weather. Safety is paramount, as technicians are exposed to various operational hazards, requiring adherence to safety protocols.

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How does Veolia North America support the career growth of a Maintenance & Operations Technician I?

Veolia North America is committed to fostering the professional development of its Maintenance & Operations Technician I team members. Technicians have opportunities for advanced training, skill enhancement in various functional areas, and the potential to obtain higher-level maintenance certifications to further their careers.

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Common Interview Questions for Maintenance & Operations Technician I
What strategies would you use to identify and troubleshoot equipment issues as a Maintenance & Operations Technician I?

When troubleshooting equipment issues, I would first ensure I understand the operational procedures and warning signs of malfunction. I would then perform systematic checks using diagnostic tools and review operational logs before taking corrective actions based on documented procedures.

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Can you describe your experience with preventative maintenance procedures?

In my previous roles, I routinely conducted preventative maintenance tasks, which included cleaning, lubrication, and minor repairs of machinery. I have also documented service tasks and notified supervisors of any significant findings, ensuring minimal downtime and maintaining equipment efficiency.

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How do you prioritize tasks when working in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing urgency and impact on operations. I focus on immediate needs that relate to safety and compliance first, followed by scheduled maintenance tasks. Effective communication with team members is crucial to ensure we are all aligned.

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What safety protocols do you follow when handling chemical substances and operating heavy machinery?

I strictly adhere to safety protocols by always wearing appropriate PPE and following the manufacturer's guidelines for handling chemicals. I ensure that I’m knowledgeable about Material Safety Data Sheets (MSDS) and conduct thorough safety inspections before operating heavy machinery.

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Describe your experience with lab testing and how it pertains to this role.

I have experience conducting various lab tests, including chemical and biological analyses. In this role, I would be responsible for ensuring samples were collected according to procedures and tests were performed accurately, to help maintain optimal operational performance.

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What is your approach to working as part of a team?

I believe in fostering a collaborative team environment where each member feels valued. I communicate openly, share knowledge, and actively participate in group discussions. This approach helps enhance problem-solving and encourages a culture of support among team members.

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How do you handle emergency situations, especially those requiring on-call duty?

In emergency situations, I stay calm and follow established emergency response protocols. I assess the situation, communicate effectively with team members, and execute immediate corrective actions. My training helps me to respond swiftly and effectively while prioritizing safety.

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Can you give an example of how you have improved a process at your previous job?

At my previous job, I noticed that the routine documentation process was causing delays. I proposed an electronic logging system which streamlined data entry and improved accuracy. The implementation reduced time spent on paperwork, allowing more focus on operational tasks.

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What equipment are you most familiar with, and how would you apply this knowledge to the Maintenance & Operations Technician I role?

I have hands-on experience with pumps, valves, and control systems. In the Maintenance & Operations Technician I role, I would apply this knowledge to optimize equipment functions, perform maintenance, and ensure adherence to operational protocols, contributing to overall efficiency.

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Why do you want to work for Veolia North America as a Maintenance & Operations Technician I?

I am passionate about environmental sustainability and eager to work for a leader in the industry like Veolia North America. The opportunity to contribute to essential services that support clean water and waste management aligns closely with my professional values and career aspirations.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
April 8, 2025

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