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Technical Specialist - Remote Monitoring

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Veolia Water Technology and Solutions is currently seeking a Technical Specialist to join our Services Team to provide technical expertise for our remote monitoring platform, InSight.  As a Technical Specialist, you will implement standardized solutions to transform and modernize our data acquisition and trending capabilities for various water treatment technologies.  You will work in a highly collaborative, agile environment partnering closely with process analysts and field service representatives to efficiently and effectively monitor water treatment applications.

Key Characteristics 

  • Self-driven and task focused.

  • Strong computer skills.

  • Process experience in RO, UF, EDI, and ion exchange

Duties & Responsibilities

  • Lead creation of new remote monitoring accounts in VWTS’ InSight platform including: Individual asset setup from input/output taglists, Hardware setup for remote monitoring, and Installation and connectivity

  • Support existing account upgrades and ensure standardization 

  • Manage hardware obsolescence and replacement programs and support new product adoption 

  • Maintain documentation and master data for InSight hardware and PLC program software Provide support to Field Technical Specialists and Process Analysts 

  • Provide ongoing troubleshooting support to ensure that we’re maintaining connectivity of data. 

  • Provide training to field teams regarding installation, troubleshooting, and basic InSight operations 

Qualifications

Knowledge, Skills & Abilities 

  • RO and UF process experience

  • Rockwell software suite 

  • Emerson PAC ME software

  • Remote troubleshooting

  • Google Workspace apps

Education & Experience

Required:

  • 2 Year degree or technical certificate 

  • 2-3 years’ experience with controls and instrumentation with programming experience in various applications including Allen Bradley and Emerson (formerly FANUC)

  • Professional level experience with Google Workspace and Microsoft Office Suite particularly Excel

Preferred (if applicable):

  • Certifications in Allen Bradley or Emerson programming

Working Conditions 

  • Travel 1 week a month maximum

  • Remote work in office with some field work

 

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:

  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement


Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.


****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****


VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Specialist - Remote Monitoring, Veolia Environnement SA

If you're passionate about making a significant impact on the world’s water resources, then the Technical Specialist position with Veolia Water Technology and Solutions might just be the perfect fit for you! Based remotely, you’ll play a vital role in enhancing our remote monitoring platform called InSight, which is instrumental in transforming how we manage water treatment technologies. Picture this: you’ll be leading the charge in creating new remote monitoring accounts, working with process analysts and field service reps in a truly collaborative atmosphere. With your strong computer skills and experience in RO, UF, EDI, and ion exchange processes, you’ll help maintain connectivity and ensure that our data is always accurate and accessible. You'll find yourself supporting hardware upgrades, addressing obsolescence challenges, and maintaining essential documentation. Not only will you provide hands-on training to team members in the field, but you’ll also be the go-to person for troubleshooting any issues as they arise. This role requires a 2-year degree or technical certificate, along with 2-3 years of experience in controls and instrumentation. We value diversity and inclusion, and at Veolia, you’ll be joining a team that champions these values while enjoying competitive benefits from day one, including medical, dental, and a generous 401(k) plan. Your contributions will help drive our mission of creating a sustainable future, and you’ll be proud to be part of a company dedicated to ecological transformation across the globe. Come join us in making a difference!

Frequently Asked Questions (FAQs) for Technical Specialist - Remote Monitoring Role at Veolia Environnement SA
What are the primary responsibilities of the Technical Specialist at Veolia?

As a Technical Specialist at Veolia, your primary responsibilities include leading the creation of new remote monitoring accounts in the InSight platform, supporting existing account upgrades, managing hardware obsolescence, and providing technical support and training to field teams regarding installation and troubleshooting.

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What qualifications are required for the Technical Specialist position at Veolia?

To qualify for the Technical Specialist role at Veolia, candidates should have a 2-year degree or technical certificate and 2-3 years of experience in controls and instrumentation, specifically with programming in Allen Bradley and Emerson. Knowledge of RO, UF, and EDI processes is essential.

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What tools and software are used by the Technical Specialist at Veolia?

The Technical Specialist at Veolia will work with the Rockwell software suite, Emerson PAC ME software, and Google Workspace apps, alongside utilizing tools for remote troubleshooting, ensuring they manage water treatment applications effectively.

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Is remote work available for the Technical Specialist role at Veolia?

Yes, the Technical Specialist position at Veolia is remote with some requirements for fieldwork. This flexibility allows professionals to effectively manage their work-life balance while contributing to the team.

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What are the career growth opportunities for a Technical Specialist at Veolia?

At Veolia, Technical Specialists can explore various pathways for career advancement including moving into managerial roles or specialized technical positions, all while honing their skills in water technology and environmental services.

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Common Interview Questions for Technical Specialist - Remote Monitoring
Can you describe your experience with RO and UF processes?

When discussing your experience with RO and UF processes during the interview for the Technical Specialist position at Veolia, focus on specific projects or tasks where you successfully implemented, monitored, or improved these processes, highlighting any quantifiable results.

Join Rise to see the full answer
What programming languages and tools are you proficient in?

In your response, emphasize your experience with Allen Bradley and Emerson programming software, discussing any specific projects where you utilized these tools. Discuss how you used them to solve problems or improve systems, and provide examples where possible.

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How do you handle troubleshooting remote monitoring issues?

Discuss your methodical approach to troubleshooting by detailing specific steps you take when diagnosing and resolving connectivity issues. Mention techniques you’ve discovered are most effective and how your previous experiences have shaped your troubleshooting strategies.

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What is your experience with documentation and master data management?

Highlight your previous roles where you maintained documentation related to technical processes or software. Describe your understanding of the importance of accurate master data management and how you’ve ensured data integrity in your past positions.

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How have you collaborated with field service representatives in your previous roles?

Provide examples of successful collaborations you've had with field service representatives, illustrating how communication and teamwork enhanced project outcomes. Include details about how you coordinated efforts for seamless monitoring and maintenance.

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Describe a project where you implemented new technology. What were the outcomes?

Select a relevant project where you played a key role in implementing new technology, outlining your specific contributions, challenges you faced, and the overall outcomes. This could be related to remote monitoring or other technical implementations.

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What techniques do you use to stay current with trends in water technology?

Discuss the resources you utilize to stay informed about advancements in water technology, such as professional networks, webinars, industry publications, and continuous education. Mention how this knowledge directly impacts your work.

Join Rise to see the full answer
How would you approach training field teams on new software features?

Outline a structured approach to training, emphasizing engaging methods that encourage interaction. Discuss the balance between theoretical knowledge and practical applications, ensuring the field teams feel confident in using the software.

Join Rise to see the full answer
Can you give an example of successful troubleshooting support you provided?

Share a real-life scenario where your troubleshooting efforts resolved a critical issue, detailing the steps you took, the resources you utilized, and how your actions led to a successful resolution that benefited the team.

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Why do you want to work for Veolia as a Technical Specialist?

Express your passion for environmental sustainability and how Veolia's mission aligns with your values. Discuss specific aspects of Veolia's work in water management that excite you and how you believe your skills can contribute to the team.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, remote
DATE POSTED
March 22, 2025

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