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Chief Systems Engineer - job 8 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
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$150000K
$200000K

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What You Should Know About Chief Systems Engineer , Visa

Are you ready to take a significant leap in your career? Join Visa as a Chief Systems Engineer in the vibrant city of Austin! At Visa, we're on a transformative journey that redefines how we approach IT. We're not interested in just buying off-the-shelf solutions; we want to create a true engineering organization that prioritizes customer experience and operational excellence. As the Chief Systems Engineer, you'll lead the development and launch of our global End User Technology strategy, diving into the exciting world of new technologies and open extensible platforms. Your role involves managing talented teams, overseeing project phases, and ensuring secure operations for our corporate computing and networking infrastructure. You'll get to analyze and automate processes to guarantee the resilience of our corporate landscape while driving organizational transformations through innovation and collaboration. It’s not just about technology – it’s about creating a culture of continuous improvement and compliance. We’re excited to empower you to grow as a people manager, fostering a high-performing team that thrives in a hybrid work environment. Together, we’ll raise the bar for the entire corporate IT landscape. If you’re passionate about making a noticeable difference and leading a mission-driven team, this is your chance to shine at Visa!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the main responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, your main responsibilities include leading the development of the global End User Technology strategy, managing technology projects, ensuring secure operations, and creating frameworks for risk management and compliance. Additionally, you'll analyze and automate processes, foster innovation, and coach a high-performing team.

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What qualifications are required for the Chief Systems Engineer position at Visa?

To qualify as a Chief Systems Engineer at Visa, candidates should possess a solid background in systems engineering, demonstrated experience in IT operations, and exceptional leadership skills. A strong understanding of security compliance standards like ITIL and ISO27001/27002 is also beneficial.

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How does Visa's Chief Systems Engineer role support organizational transformation?

The Chief Systems Engineer at Visa plays a pivotal role in driving organizational transformation by fostering deep partnerships and agile collaboration, enhancing the IT landscape, and continuously seeking innovative solutions that align with both business goals and customer experiences.

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What is the work environment for the Chief Systems Engineer at Visa?

The work environment for a Chief Systems Engineer at Visa is hybrid, allowing employees to alternate between remote and office work. You'll be expected to work from the office 2-3 days a week, promoting collaboration with your team while enjoying the flexibility of remote work.

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What is the focus of the technology strategy for the Chief Systems Engineer at Visa?

The technology strategy for the Chief Systems Engineer at Visa focuses on leveraging new and open extensible platforms, driving technical architecture and infrastructure planning, and maximizing stability in future technology acquisitions to mitigate risks.

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Common Interview Questions for Chief Systems Engineer
Can you describe a time when you led a major technology project?

When answering this question, consider discussing a specific project where you showcased leadership and strategic planning skills. Highlight your role, the technologies involved, the challenges faced, and the outcomes achieved.

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How do you prioritize tasks when managing multiple technology projects?

In your response, emphasize your organizational skills and ability to assess project urgency and importance. Discuss tools or methodologies you use to manage task prioritization effectively.

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What strategies do you use to ensure effective team collaboration?

Explain your approach to fostering collaboration, such as using collaborative tools, setting clear communication channels, and encouraging feedback. Mention any specific experiences or practices that have worked well for you.

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How do you stay updated with the latest technological trends relevant to your role?

Describe how you pursue continuous learning through industry publications, professional networks, conferences, or online courses. This shows your commitment to staying informed and innovative.

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What role does risk management play in your operations as a Chief Systems Engineer?

Discuss your understanding of risk management as a critical aspect of IT operations. Provide examples of how you've implemented risk assessment protocols or frameworks in previous roles.

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Can you give an example of how you've implemented IT compliance standards?

Provide a specific example of a project where you ensured compliance with standards such as ITIL or ISO27001. Discuss the challenges encountered and how you overcame them to achieve compliance.

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How would you define success in your role as Chief Systems Engineer?

Articulate your definition of success, emphasizing customer satisfaction, operational excellence, team performance, and the successful implementation of strategic initiatives that align with company goals.

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What techniques do you use to mentor and grow your team?

Explain your mentoring techniques, such as regular one-on-ones, offering constructive feedback, providing professional development opportunities, or team collaboration exercises to foster growth.

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How do you ensure that customer experience remains a priority in your projects?

Discuss your strategies for gathering customer feedback, involving end users in the design process, and consistently reviewing and improving projects based on user experience metrics.

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What challenges do you foresee in the role of Chief Systems Engineer, and how would you address them?

Identify potential challenges, such as rapid technological changes and team dynamics, and describe proactive strategies you would employ to address or mitigate these issues.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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