Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Consultant will play an important role in enacting the strategy and GTM of initiatives across Client Services – with a goal of driving global Client Services to be a billion dollar organization. This person will create new areas of Client Services value that can be provided to Clients and monetized. The ideal candidate will have experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities:
Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs
Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa
Maintain a pipeline of short and long-term revenue opportunities and services
Support feasibility, usability, viability and scalability analysis of the ideas through prototypes, pilots and product trials
Partner cross-functionally and across regions to build, launch and scale services – e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required)
Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc.
Build regional playbooks to support execution of strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change.
Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you ready to step into a pivotal role as a Consultant with our dynamic Services Commercialization Team (SCT) in sunny Miami? In this exciting position, reporting directly to the Head of New Revenue, you’ll have the opportunity to actively shape strategies and go-to-market initiatives that aim to transform our Client Services into a billion dollar powerhouse. You’ll collaborate with a brilliant team, harnessing your expertise at the crossroads of Sales, Product Management, and Project Management. Your mission? To develop innovative service offerings that not only create value for our clients but also open new revenue streams. Expect to immerse yourself in both quantitative and qualitative analyses as you tackle customer needs and identify trends that can drive profitability. You will craft and implement go-to-market strategies, ensuring our services are positioned for success. The role requires a knack for cross-functional collaboration, where your unique insights will guide pilot programs and service rollouts across various regions. Dive into creating detailed business proposals, complete with financial models, to pave the way for impactful changes. Whether you're strategizing about market positioning or building regional playbooks to execute your ideas smoothly, your contributions will be crucial for aligning our objectives and achieving superior business execution. Plus, this is a hybrid position, which offers you the flexibility to balance office days with remote work. If you thrive in a fast-paced environment and have a passion for innovation, we want to hear from you!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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