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Consultant - job 4 of 15

Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Consultant will play an important role in enacting the strategy and GTM of initiatives across Client Services – with a goal of driving global Client Services to be a billion dollar organization. This person will create new areas of Client Services value that can be provided to Clients and monetized.  The ideal candidate will have experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities: 

  • Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs 

  • Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa 

  • Maintain a pipeline of short and long-term revenue opportunities and services 

  • Support feasibility, usability, viability and scalability analysis of the ideas through prototypes, pilots and product trials 

  • Partner cross-functionally and across regions to build, launch and scale services – e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required) 

  • Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc. 

  • Build regional playbooks to support execution of strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change. 

  • Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Consultant, Visa

Are you ready to step into a pivotal role as a Consultant with our dynamic Services Commercialization Team (SCT) in sunny Miami? In this exciting position, reporting directly to the Head of New Revenue, you’ll have the opportunity to actively shape strategies and go-to-market initiatives that aim to transform our Client Services into a billion dollar powerhouse. You’ll collaborate with a brilliant team, harnessing your expertise at the crossroads of Sales, Product Management, and Project Management. Your mission? To develop innovative service offerings that not only create value for our clients but also open new revenue streams. Expect to immerse yourself in both quantitative and qualitative analyses as you tackle customer needs and identify trends that can drive profitability. You will craft and implement go-to-market strategies, ensuring our services are positioned for success. The role requires a knack for cross-functional collaboration, where your unique insights will guide pilot programs and service rollouts across various regions. Dive into creating detailed business proposals, complete with financial models, to pave the way for impactful changes. Whether you're strategizing about market positioning or building regional playbooks to execute your ideas smoothly, your contributions will be crucial for aligning our objectives and achieving superior business execution. Plus, this is a hybrid position, which offers you the flexibility to balance office days with remote work. If you thrive in a fast-paced environment and have a passion for innovation, we want to hear from you!

Frequently Asked Questions (FAQs) for Consultant Role at Visa
What are the main responsibilities of a Consultant at Visa in Miami?

As a Consultant at Visa in Miami, you'll be actively involved in enacting strategies and go-to-market initiatives for Client Services. This includes performing analyses to develop actionable solutions, identifying growth opportunities, maintaining a pipeline of revenue prospects, and creating go-to-market strategies that effectively communicate our offerings. You’ll work closely with various teams across Sales, Product, and Finance to ensure successful service implementation and client alignment.

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What qualifications should I have to apply for the Consultant position at Visa in Miami?

To be successful as a Consultant at Visa in Miami, candidates should have experience that bridges Sales, Product Management, and Project Management. A strong analytical skill set for quantitative and qualitative analysis is essential. Additionally, excellent cross-functional collaboration and communication skills will be vital as you work with various teams to drive service value and revenue.

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How does the Consultant role contribute to Visa's growth?

The Consultant role is crucial for Visa's growth as it focuses on developing innovative service offerings and revenue strategies aimed at elevating Client Services to the billion-dollar mark. By identifying trends and opportunities within client needs and evaluating service feasibility, you directly support Visa’s initiative to maintain profitability and drive sustained client value.

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What skills are essential for a Consultant at Visa?

A successful Consultant at Visa should possess strong analytical skills for data-driven decision-making, creativity to conceptualize innovative solutions, and effective communication to articulate vision and strategies. Additionally, project management abilities to oversee the development and implementation of services, as well as collaboration skills to engage various internal teams, will be essential.

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What is the work environment like for a Consultant at Visa in Miami?

The work environment for a Consultant at Visa in Miami is dynamic and collaborative. You’ll work in a hybrid setting that combines the flexibility of remote work with in-office days, facilitating a balance between focused individual contributions and collaborative teamwork. The team's culture encourages innovation, open dialogue, and cross-functional collaboration for achieving shared objectives.

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Common Interview Questions for Consultant
Can you describe your experience with cross-functional collaboration?

In answering this question, provide specific examples of times you worked with different departments, highlighting your communication and teamwork skills. Mention any successful projects where your collaboration led to innovative service offerings or improved client outcomes.

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What methodologies do you use for conducting quantitative and qualitative analyses?

Discuss the methodologies you are familiar with, such as surveys, market analysis, or data modeling. Highlight specific tools or software you’ve used for analysis, and explain how you’ve applied these methodologies to real-world business scenarios, focusing on outcomes.

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How do you identify growth opportunities for client services?

Explain your approach by demonstrating your ability to analyze market trends and customer feedback. Discuss any frameworks or tools you utilize to assess client needs and how you translate those insights into strategic action plans for growth.

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What strategies do you consider important when creating go-to-market strategies?

Share your expertise in developing holistic go-to-market strategies, focusing on defining value propositions, identifying target customer personas, and crafting messaging. Provide an example of a strategy you developed and the results it achieved.

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What experiences do you have in creating business proposals?

Highlight your experience with drafting business proposals, including collaboration with finance and sales teams to create comprehensive models. Talk about a successful proposal you've worked on, emphasizing the importance of clarity and persuasion in your writing.

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How do you stay updated with industry trends and client needs?

Describe your methods for staying informed about industry developments, such as participating in webinars, reading industry publications, or networking with professionals. Explain how this knowledge helps you develop proactive solutions for clients.

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Can you give an example of a challenge you faced in project management?

Discuss a specific project where you encountered challenges, such as timeline delays or resource constraints. Focus on how you addressed the issues, any adjustments you made, and the eventual success of the project while demonstrating resilience and adaptability.

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In your view, what is the role of innovation in client services?

Share your perspective on the importance of innovation in delivering exceptional client services. Provide examples of innovative solutions you’ve developed or contributed to, and how they enhanced client satisfaction and company revenue.

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How do you evaluate the feasibility of a new service idea?

Outline the steps you take to assess a service idea's feasibility, such as performing market research, building prototypes, or conducting pilot programs. Mention how you analyze the data collected to make informed recommendations on proceeding with the idea.

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What is your approach to building strong client relationships?

Discuss your techniques for establishing rapport and trust with clients, such as consistent communication, understanding their needs, and delivering value. Share a success story that illustrates your approach to managing client relationships effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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