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Director, Risk Business Partner, Issuing Solutions - job 30 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

As the Director, Risk Business Partner for Issuing Solutions at Visa in San Francisco, you will play a critical role in shaping the risk management capabilities for one of the industry's leading payment solutions providers. The Product and Payment Services Risk (PPSR) organization is at the forefront of risk management, responsible for overseeing Visa’s strategic pillars and underlying business units. In this position, you'll oversee Issuing Solutions risk profile, collaborate with product teams, and lead your own direct report to ensure that risks are effectively identified, assessed, and controlled. Your efforts will significantly impact our ability to communicate key risks to Senior Management. A successful candidate will serve as a trusted advisor, ensuring that risk management practices are embedded throughout the organization, driving culture change, and instilling a disciplined approach to mitigating risks. You will collaborate with a network of stakeholders across various teams, including Client Services, Finance, Legal, and Technology, while keeping Visa’s Risk Management Framework always in mind. Your journey here will require leveraging your strategic understanding of the payments industry, driving compliance with essential risk programs, and facilitating risk assessments that lead to actionable insights. If you’re passionate about change management and looking to take on a role that mixes operational rigor with strategic foresight, this is an amazing opportunity to make a real impact at Visa.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the responsibilities of a Director, Risk Business Partner at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa is responsible for managing and enhancing the risk management capabilities within the Issuing Solutions business unit. This role involves working with product teams to mature risk management, communicating significant risks to Senior Management, and embedding risk culture across the organization. This includes overseeing compliance with key risk programs and effectively managing relationships with various stakeholders.

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What qualifications are needed for the Director, Risk Business Partner role at Visa?

Candidates for the Director, Risk Business Partner position at Visa should possess a robust understanding of risk management, particularly within the payments industry, alongside demonstrated experience in assessing strategic business risks. Ideal applicants will have strong leadership abilities and experience in managing cross-functional teams, along with a proven track record in communicating risks effectively to senior leadership.

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How does Visa's Director, Risk Business Partner contribute to risk mitigation?

The Director, Risk Business Partner at Visa plays a vital role in identifying and mitigating risks by partnering with first-line business functions. They provide oversight to ensure that risk exposures are kept within Visa’s appetites and lead initiatives that promote adherence to risk management frameworks. This approach ensures that business objectives and risk strategies are aligned.

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What is the role of a Director, Risk Business Partner in change initiatives at Visa?

In the capacity of Director, Risk Business Partner at Visa, you'll lead efforts to support the execution of strategic change initiatives. Your focus will be on enhancing resiliency and the effectiveness of controls throughout the organization, highlighting the importance of adapting to evolving risks while enforcing a culture of risk management.

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What skills are essential for success in the Director, Risk Business Partner position at Visa?

Key skills for a successful Director, Risk Business Partner at Visa include strong analytical abilities for assessing risks, excellent communication skills for stakeholder engagement, and strategic thinking for aligning risk management practices with business goals. Additionally, experience with risk management frameworks and a collaborative spirit will complement the role effectively.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management frameworks in your previous roles?

In discussing your experience with risk management frameworks, it’s beneficial to detail specific frameworks you’ve used, such as NBIA or TLMP, and to provide examples of how you’ve implemented or improved these frameworks within a team. Focus on your ability to align these frameworks with business objectives and to communicate their importance to various stakeholders.

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How do you handle difficult conversations around risk exposure with senior management?

When faced with challenging discussions with senior management regarding risk exposure, it’s important to be transparent and factual. Prepare by having data and insights ready, and approach the conversation as a partnership to identify solutions and mitigate risks rather than only highlighting issues. This shows your commitment to the organization’s goals.

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What is your approach in embedding a risk management culture within an organization?

To foster a risk management culture, emphasize the importance of education and communication. Share your strategy for training team members and incorporating risk management concepts into daily operations. Discuss how you would establish a network of Risk Champions to help champion risk management practices across departments.

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How would you assess the effectiveness of risk controls in place?

Assessing the effectiveness of risk controls involves regular monitoring and reviewing risk registers, conducting audits, and utilizing key risk indicators. Explain how you would engage with other functional teams to gather insights and maintain comprehensive metrics to evaluate the success of these controls against defined benchmarks.

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Can you provide an example of how you've led a risk assessment initiative?

Share a specific example where you led a risk assessment initiative, detailing the steps you took from initiation to completion. Highlight your methodology for identifying risks, the stakeholders involved, and how you presented findings. This not only showcases your leadership skills but also your ability to drive meaningful outcomes in risk assessment.

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What strategies would you implement to improve the resilience of risk controls?

To enhance resilience, discuss strategies such as continuous improvement frameworks, regular training sessions, and fostering open communication about risks across teams. Detail how you would align these strategies with Visa’s overall risk appetite and business objectives to keep risk controls robust and responsive.

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How do you prioritize risks when developing your reports?

When prioritizing risks for reports, it’s essential to use a structured approach. Explain how you might categorize risks based on their impact and likelihood, and focus on those risks that align closely with business objectives and strategic goals. Prioritization should inform decision-making processes and highlight where management's attention is needed most.

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Describe your experience working with cross-functional teams.

Discuss how you’ve successfully collaborated with cross-functional teams in past roles, emphasizing your communication skills and collaborative spirit. Highlight specific projects where input from diverse teams was necessary and how you managed those dynamics to achieve common goals related to risk management.

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How do you keep yourself updated with the latest developments in risk management?

Mention specific resources, industry associations, or continuing education opportunities you engage with to stay current on risk management practices and regulatory requirements. This shows your commitment to professional development and ensures that you can bring the latest insights back to your role.

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What are your long-term goals as a Director, Risk Business Partner?

When discussing your long-term goals in this position, focus on your desire to drive continuous improvement in risk management practices, develop strong partnerships across the business, and contribute to the overall success of Visa. Share your vision for what success looks like in developing a strong risk management culture and how you aim to achieve it.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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