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Director, Visa Consulting and Analytics, Tech Advisory Practice - job 16 of 20

Visa Consulting and Analytics, VCA, is the externally facing strategy consulting group of Visa.  We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.  Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

As the Director, VCA, Tech Advisory Practice, you will be the General Manager responsible for growing a critical pillar focused on Technology Strategy and Implementation.  Technology Strategy enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long term success.  Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the dev teams needed to bring their vision to life. 

You will be ultimately responsible for achieving quarterly and annual revenue targets.  You will ideate, develop, price, sell, and oversee the delivery of technology strategy and technology implementation services.  You are a natural in front of clients, including SVP plus leadership stakeholders, and can use that skill set to tailor new and existing services to meet their needs.  You are excited by the prospect of measuring your success through attainment of revenue growth targets.  You are sufficiently expert conversant in technical architecture, ideally within the context of banking and payments, to scope development efforts effectively with dev resources.

The successful candidate will be a seasoned consultant, entrepreneur, and general manager specialist who can partner across Visa client types.  The role will identify common client needs, develop offerings that leverage Visa extensive capabilities, subject matter expertise, and third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.  The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions.  This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, and ultimately close the sale.  The team member will be able to flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud and risk.     

For clarity, this leader will not be involved in the day to day of tech dev with clients.  Rather, this leader will engage at more of an executive steering committee level to ensure that delivery teams are scoped appropriately and are delivering against client goals and objectives, making any necessary course corrections.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Visa Consulting and Analytics, Tech Advisory Practice , Visa

Are you ready to step into an impactful role as the Director of Visa Consulting and Analytics (VCA) at Visa? Located in the vibrant city of Miami, this position puts you at the helm of the Tech Advisory Practice, where you will serve as the General Manager for a crucial segment that focuses on Technology Strategy and Implementation. As part of VCA, you will leverage your deep expertise in strategy consulting, data analytics, and extensive experience in the payment card industry to provide actionable insights to a diverse array of clients, including financial institutions, fintechs, and payment processors. This role is all about growth and revenue generation; you will be responsible for forming and executing a vision that helps clients assess their current digital infrastructure and outlines a roadmap for future improvements. You’ll engage with top-level executives, tailoring solutions that drive measurable success while creatively developing and managing delivery timelines. If you thrive in an environment that values innovation and collaboration and can navigate complex client needs, this is the perfect opportunity for you. With your extensive network, you will identify market trends, develop tailored offerings, and close sales with confidence, ultimately ensuring client satisfaction and achieving ambitious revenue targets. Ready to make a difference? Your leadership will shape how Visa clients enhance their technology frameworks. This hybrid role allows flexibility, and your days in the office will be discussed with your hiring manager. Join us at Visa, where your contributions will have a lasting impact on the future of payments and technology.

Frequently Asked Questions (FAQs) for Director, Visa Consulting and Analytics, Tech Advisory Practice Role at Visa
What are the responsibilities of the Director, Visa Consulting and Analytics at Visa?

As the Director of Visa Consulting and Analytics at Visa, you will oversee the growth of the Tech Advisory Practice, primarily focusing on Technology Strategy and Implementation. Your responsibilities include developing strategic plans for client technology needs, managing solutions for both technology strategy and implementation services, and ensuring your teams meet established revenue targets. Engaging with high-level clients and customizing services to fit their specific challenges are key elements, along with collaborating internally and with third-party partners to deliver standout solutions.

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What qualifications do I need to become the Director, Visa Consulting and Analytics?

To qualify for the Director position at Visa in Consulting and Analytics, candidates should possess significant experience in consulting and business management within the banking and payments ecosystem. A strong understanding of technical architecture and excellent customer engagement skills are paramount. Leadership experience across technology practices and proven capabilities in developing and closing high-value business solutions are essential to succeed in this pivotal role.

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How does the Director, Visa Consulting and Analytics contribute to client success?

The Director of Visa Consulting and Analytics plays a vital role in enhancing client performance by leveraging Visa's wealth of expertise to establish a clear technology roadmap for clients. Through thoughtful assessments of the client's current state and tailored technology strategy solutions, you'll be positioned to guide firms to their desired future states effectively. Furthermore, overseeing implementation services ensures your clients can realize the value of your strategies in practice.

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What makes the Director, Visa Consulting and Analytics role at Visa unique?

This role at Visa stands out due to its blend of strategic oversight and hands-on business development. As the Director, you won’t just devise strategies; you will actively engage with clients at an executive level and ensure solutions are implemented seamlessly. The collaborative nature of the position allows you to work with a diverse range of internal teams, external partners, and clients across the entire payment ecosystem, making it essential for driving innovation in client technology solutions.

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What type of clients will I work with as Director, Visa Consulting and Analytics?

In the role of Director, Visa Consulting and Analytics, you will engage with a wide spectrum of clients within the payment card industry. This includes financial institutions, fintech companies, merchants, acquirers, and payment processors. Your ability to address their unique challenges with tailored technology strategies will position you as a trusted advisor and key partner in their growth and success.

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Common Interview Questions for Director, Visa Consulting and Analytics, Tech Advisory Practice
What experience do you have in technology strategy?

In answering this question, focus on specific projects where you assessed technical architectures or developed technology roadmaps. Highlight your analytical skills and how they translated into successful outcomes for clients.

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How do you tailor client solutions at an executive level?

Describe your approach to understanding client needs through in-depth discussions. Illustrate how you leverage market data and client feedback to create customized offerings that effectively address their strategic goals.

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Can you discuss how you've achieved revenue targets in previous roles?

Provide examples that demonstrate your previous achievements in sales and client engagement. Detail the strategies you employed to meet or exceed revenue goals and the impact your involvement had on business growth.

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What tools or methodologies do you use for project management?

Discuss specific tools such as Agile, Scrum, or others that you have utilized. Emphasize how these methodologies facilitate effective collaboration with interdisciplinary teams and align with client expectations.

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How do you approach building relationships with clients?

Explain your strategy for client relationship management, including how you establish trust and maintain long-term relationships. Examples of active communication and follow-up can bolster your response.

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What role does data analytics play in your function as a consultant?

Detail how data analytics informs your decision-making process and helps in identifying client challenges. Discuss examples where you've utilized analytics to drive successful recommendations.

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How do you handle conflicts between project stakeholders?

Share your conflict resolution approach, showcasing your communication skills and ability to find common ground. Offer examples from past experiences where you helped mediate stakeholder disagreements.

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What is your experience with technology implementation teams?

Draw upon your previous experiences where you collaborated with tech implementation teams. Highlight your role in guiding them towards aligning delivery with client objectives.

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Describe a successful technology initiative you led.

Provide a concise overview of a specific initiative, including the objective, your approach, team dynamics, and the eventual results. Focus on quantifiable outcomes and client feedback.

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What strategies do you employ to keep updated with industry trends?

Illustrate how you remain informed about advancements in the payment and technology sectors, such as from conferences, continuous learning, or professional networks, to maintain a competitive edge.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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