Director, Workplace Technology Cloud Engineering - job 14 of 21

As the Director of Workplace Technology Cloud Engineering at Visa, your primary responsibilities will include leading a skilled team of cloud engineers and architects, overseeing the implementation of cloud solutions and migrations, managing resource allocation and project timelines, and ensuring alignment with organizational goals. You’ll also develop and maintain a Cloud Cybersecurity framework, manage vendor relationships, and communicate updates to senior leadership.

To qualify for the role of Director of Workplace Technology Cloud Engineering at Visa, candidates should possess extensive experience in cloud engineering, strong leadership skills, and a solid understanding of cloud technologies, particularly Microsoft 365 and Azure. A degree in Computer Science or a related field is often required, along with certifications in relevant cloud platforms or cybersecurity standards. Excellent communication and collaboration skills are also essential.

A Director of Workplace Technology Cloud Engineering at Visa ensures data protection and compliance by implementing robust governance strategies using Microsoft Purview solutions, developing a comprehensive Cybersecurity framework, and adhering to regulatory standards like PCI, FFIEC, and GDPR. Regular audits and proactive monitoring also play a crucial role in maintaining data integrity and security across cloud environments.

At Visa, the Director of Workplace Technology Cloud Engineering will have numerous opportunities for growth and innovation. This role focuses on mentorship and professional development for team members, fostering an environment of continuous learning. Moreover, Visa supports attendance in industry conferences and workshops, offering a chance to stay updated with emerging tech trends and best practices.

As a Director of Workplace Technology Cloud Engineering at Visa, you can expect to lead a collaborative and innovative team environment. The culture encourages open communication, where ideas are shared, and creative solutions are celebrated. Team members are motivated to achieve their annual Objectives and Key Results (OKRs), contributing to both personal growth and the wider goals of the organization.

When answering this question, focus on your leadership style and specific examples of how you've successfully led cloud engineering teams. Discuss the projects you've managed, challenges you've faced in hybrid cloud environments, and how you foster collaboration and innovation among team members.

Your response should outline the scope of the project, the strategies you employed for successful migration, and any tools you utilized such as BitTitan. Emphasize the steps taken to minimize disruptions, maintain data integrity, and ensure compliance with regulations throughout the process.

In answering this question, highlight your understanding of cybersecurity standards such as PCI and GDPR. Discuss the importance of establishing policies, implementing monitoring tools, and conducting regular audits, along with how you would train your team to be vigilant against potential threats.

Share detailed examples of your experience with these platforms, including your role in managing identity synchronization, authentication processes, and any specific projects or implementations you’ve led. This is your chance to demonstrate your hands-on expertise and strategic vision.

Use this opportunity to express your conflict resolution strategy, emphasizing communication and collaboration. Provide examples of specific instances where you successfully navigated disputes, aimed for a win-win solution, and focused on the team’s overall goals.

In your answer, illustrate your ability to simplify complex information without losing its essence. Provide a scenario where you presented technical information clearly and effectively, ensuring stakeholders understood the implications for the organization.

Focus on your commitment to continuous learning. Mention specific resources such as industry conferences, webinars, articles, or online courses you engage with. Highlight any networks you’re part of that help you stay informed about the latest trends and tools.

Detail your approach to project management, including how you assess the urgency and impact of each project. Share specific tools or methodologies you use for prioritization, and how you ensure alignment with organizational objectives.

In your response, discuss important metrics such as cost efficiency, uptime, data security incidents, and user satisfaction. Explain how you use these metrics to evaluate project performance and make informed decisions for future initiatives.

Share your approach to building strong relationships with vendors, ensuring their services align with organizational needs. Give examples of how you've effectively managed vendor contracts, overseen service provision, and resolved any issues that have arisen.