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Issuing Specialist Seller: National - job 11 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Welcome to the exciting world of financial services at National! We are on the lookout for a dynamic Issuing Specialist to join our Wilmington team. In this role, you will be the driving force behind our Issuing Solutions Specialized Sales, collaborating closely with various teams like Product Management, Sales Operations, and Client Services to deliver top-notch financial services solutions. Your expertise in navigating the payments ecosystem, particularly in addressing Issuer needs, will be invaluable. You'll dive deep into understanding the operational challenges faced by clients while actively prospecting and cultivating relationships with key decision-makers. We value initiative and creativity, so your ability to identify high potential Issuing clients and craft tailored sales strategies will be key to your success. This isn't just a desk job; expect moderate to extensive travel to meet clients, attend conferences, and build essential partnerships. You’ll play a crucial role in ensuring client satisfaction by keeping communication lines open and delivering insightful follow-ups. Plus, with hybrid working arrangements, you’ll enjoy the flexibility of working both from home and our Wilmington office, fostering a perfect blend of teamwork and personal productivity. If you have a strong background in financial services, are a savvy negotiator, and want to make a real difference in the payments landscape, then this opportunity at National may be your perfect fit!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the main responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, you will be responsible for understanding the payments ecosystem, actively prospecting and closing opportunities within your territory, and developing strong relationships with Issuer clients. You'll need to collaborate with various internal teams to create tailored proposals and strategies that align with client needs and market trends.

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What qualifications are required for the Issuing Specialist position at National?

To succeed as an Issuing Specialist at National, candidates should have significant experience in the financial services industry, particularly with Tier 1 Issuers. An understanding of the payments environment, strong negotiation skills, and the ability to collaborate cross-functionally are essential. A track record in sales and client relationship management is also crucial for this role.

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What types of travel are expected for the Issuing Specialist role at National?

In the Issuing Specialist position at National, moderate to extensive travel is expected. This travel is essential for attending client meetings, conferences, and partner events to enhance client relationships and engage with industry trends and strategies.

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How does the Issuing Specialist contribute to National's revenue goals?

The Issuing Specialist at National plays a key role in achieving revenue targets by acquiring new clients and upselling existing ones. By leveraging your sales skills and understanding of Issuing solutions, you will help ensure that the company meets its booking and revenue objectives through effective relationship management and value-based sales strategies.

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What is the work environment like for an Issuing Specialist at National?

The work environment for an Issuing Specialist at National is a hybrid one, allowing a blend of remote and office work. You can expect to collaborate with a range of cross-functional teams while enjoying the flexibility to work from home or in the Wilmington office 2-3 days a week, balancing productivity with team connectivity.

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Common Interview Questions for Issuing Specialist Seller: National
How do you approach prospecting for new Issuing clients?

When prospecting for new Issuing clients, I start by researching potential clients in my assigned territory and understanding their unique needs and challenges. I utilize both data and my network to identify high-potential targets and then craft personalized outreach strategies that showcase how our Issuing solutions can directly address their pain points.

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Can you describe your experience with sales strategies related to financial services?

In my previous roles, I developed and executed targeted sales strategies focusing on the unique needs of financial service clients. I emphasize a consultative sales approach, ensuring I understand the client's challenges and can position our solutions effectively to demonstrate value and achieve mutual success.

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How would you handle a challenging negotiation with a potential Issuer client?

When faced with a challenging negotiation, I prioritize open communication and understanding the client's perspective. I ensure that I listen to their concerns while presenting viable solutions that cater to their needs, ultimately striving for a win-win outcome where both parties feel satisfied.

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What strategies would you use to maintain strong relationships with existing Issuer clients?

To maintain strong relationships with existing Issuer clients, I focus on proactive communication and regular follow-ups. I make a point to understand their evolving needs and provide insights into new solutions, ensuring they feel valued and informed about how we can support their ongoing success.

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What do you consider key indicators of success in your sales role?

Key indicators of success in my sales role include achieving or exceeding revenue targets, successfully closing new deals, and maintaining high client satisfaction rates. I also track my effectiveness in building relationships and strategic partnerships that lead to long-term growth.

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How do you stay updated on emerging trends in the payment’s ecosystem?

I stay updated on emerging trends in the payment's ecosystem through attending industry conferences, participating in webinars, and following relevant publications and news outlets. I also engage with peers in the field and maintain an active professional network to share insights and best practices.

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Describe a successful sales campaign you've led in the past.

In a previous role, I led a sales campaign targeting small to mid-sized Issuers, focusing on how our solutions could streamline their operations. By tailoring our messaging and using a mix of digital marketing and direct outreach, we achieved a significant increase in new client acquisitions and exceeded our revenue growth targets.

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How do you balance your time between sales outreach and collaborating with internal teams?

I balance my time between sales outreach and internal collaboration by prioritizing tasks effectively. I set aside dedicated blocks of time for outreach and ensure frequent check-ins with internal teams to align on client needs and feedback, maximizing my efficiency and ensuring seamless communication.

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What are your tactics for understanding complex client challenges?

My tactics for understanding complex client challenges involve asking probing questions during initial meetings, actively listening, and conducting thorough research on their business. I often follow up with specific data and insights that can help address their challenges and showcase our solutions' potential impact.

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Why do you want to work as an Issuing Specialist at National?

I want to work as an Issuing Specialist at National because I believe in the potential of their innovative solutions to empower clients in the financial services landscape. I admire National's commitment to enhancing client experiences and am excited about the opportunity to contribute my expertise to such a dynamic company.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
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April 3, 2025

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