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Lead Software Engineer - job 12 of 44

  • Build indepth expertise on the 247 systems of MAP that support our merchants
    Support issues within SLAs for established issue priorities fix issuesbugs
    Collaborate with the development and product team to improve the overall development process
    Build and test nextgeneration monitoring tools to reduce meantimetodetect issues
    Automate production support activities to enhance efficiency and productivity
    Participate in postrelease monitoring and validation Collaborate with the DEV team to ensure no release issues occur in PROD
    Create application and infrastructure performance plansmodels for a highly scalable lowlatency highlyavailable and highthroughput payment processing system
    Monitor application performance optimize performance bottlenecks and usage to create an application capacity model
    Contribute to capacity planning and disaster recovery exercises
    Support in triaging and troubleshooting of performance degradation incidents in the production environment
    Required Skills
    Handson experience in UnixLinux OS environments operating system internals file systems diskstorage and networking protocols System internals
    Working knowledge with VMs and Containers
    Expert knowledge and strong experience using tools such as LoadrunnerJmeter
    Understanding of APM solutions like Appdynamics Dynatrace OPNET etc
    Coding Knowledge in programming languages like JavaPython and scripting languages
    Should have experience in defining Performance Strategy and reporting performance baselines
    Ability to work independently and be a team player
    Professional work experience in highly scalable web services
    Exposure to containerized microservices architecture and stacks
    Preferred Skills
    Understanding of Disaster Recovery methodologies
    Experience working with Agile teams
    Knowledge of monitoring tools like SplunkKeynoteGraphana
    A Bachelors degree in Computer Science or Engineering a Masters degree is a plus
    Experience working in pastpaced 247 environments
    This role has oncall responsibilities Excellent oral and written communication skills are a must

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa is not offering relocation assistance for this role.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Software Engineer, Visa

Join our dynamic team at our Foster City office as a Lead Software Engineer, a role that’s integral to enhancing our merchant support systems at MAP. In this position, you will have the opportunity to build in-depth expertise on our 24/7 systems, tackle issues within established SLAs, and collaborate with our development and product teams to streamline processes. You will be responsible for building and testing next-generation monitoring tools designed to minimize mean time to detect issues. Additionally, you’ll automate support activities, participate in post-release monitoring, and work closely with the DEV team to ensure smooth production operations. Your role will also involve creating models for application and infrastructure performance to support our high-traffic payment processing system. You'll engage in continuous monitoring, optimization of performance bottlenecks, and capacity planning. We seek candidates who have hands-on experience in Unix/Linux environments, possess knowledge in programming languages like Java or Python, and have worked with performance monitoring tools such as AppDynamics or Dynatrace. If you are someone who thrives in a highly scalable web service environment and has experience with containerized microservices architecture, your insights will be highly valued here. This hybrid position offers a unique balance of remote and in-office work, with details to be confirmed by your Hiring Manager. Be part of a collaborative and innovative culture where your contributions truly make a difference!

Frequently Asked Questions (FAQs) for Lead Software Engineer Role at Visa
What are the responsibilities of a Lead Software Engineer at MAP?

As a Lead Software Engineer at MAP, your responsibilities entail building expertise on our 24/7 systems, collaborating with both development and product teams to streamline development processes, and automating production support activities. You’ll also be tasked with creating performance models for a highly scalable payment processing framework, ensuring that application performance is optimized, and contributing to capacity planning and disaster recovery.

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What qualifications do you need to apply for the Lead Software Engineer role at MAP?

To apply for the Lead Software Engineer position at MAP, candidates should possess a Bachelor's degree in Computer Science or Engineering, while a Master's degree is advantageous. Hands-on experience with Unix/Linux OS, along with coding knowledge in languages like Java or Python, is crucial. Familiarity with performance monitoring tools and exposure to Agile teams are also preferred qualifications.

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What technologies are essential for the Lead Software Engineer position at MAP?

Essential technologies for the Lead Software Engineer position at MAP include in-depth knowledge of Unix/Linux environments, proficiency with containerized microservices architecture, and experience with tools like LoadRunner, JMeter, and APM solutions such as AppDynamics and Dynatrace. Familiarity with monitoring tools like Splunk or Grafana will be an added advantage.

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What is the work environment like for a Lead Software Engineer at MAP?

The work environment for a Lead Software Engineer at MAP is hybrid, allowing flexibility between remote work and in-office collaboration. You’ll engage with talented professionals in a fast-paced atmosphere while being supported by a culture of innovation and teamwork, which fosters both personal and professional growth.

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Are there on-call responsibilities for the Lead Software Engineer role at MAP?

Yes, the Lead Software Engineer role at MAP does involve on-call responsibilities, aligning with our commitment to maintaining high availability and performance for our merchant systems. This means you will need to be prepared for potential troubleshooting and performance monitoring outside of normal operating hours.

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Common Interview Questions for Lead Software Engineer
Can you describe your experience with Unix/Linux environments as a Lead Software Engineer?

When answering this question, detail your hands-on experience with Unix/Linux, emphasizing your understanding of operating system internals and any specific tasks you managed, such as configurations, performance monitoring, or scripting to automate processes.

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How do you approach capacity planning and disaster recovery in your work?

Discuss your strategies for capacity planning, such as analyzing performance metrics and forecasting future needs. Highlight your experience with disaster recovery methodologies, including how you create and test recovery plans to ensure system resilience.

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What strategies do you employ to optimize application performance?

Detail specific methods you’ve used to identify and resolve performance bottlenecks, such as utilizing APM tools, analyzing code, and implementing caching strategies. Present examples of how these actions led to measurable improvements.

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How do you keep yourself updated with the latest technologies and tools in software engineering?

Share your ongoing learning habits, whether it be through online courses, attending workshops, or staying engaged with professional communities. Mention specific technologies or tools you actively explore and implement in your projects.

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Describe a time you had to work closely with a product team. What was your role?

Provide an example that illustrates your collaborative approach. Focus on your contributions to the project, how you balanced technical requirements with product goals, and the outcome of that relationship.

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What is your experience with containerization and microservices architecture?

Explain your practical experience with containerization technologies such as Docker or Kubernetes, discussing how you've leveraged microservices for better scalability and maintainability of applications.

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How do you ensure a seamless deployment of a new software release?

Describe your process for deployment, including pre-deployment checks, communication with team members, post-release monitoring strategies, and how you mitigate risks to ensure a smooth launch.

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Can you give an example of a significant challenge you faced in production support?

Discuss the challenge, how you identified it, the steps you took to troubleshoot, and the ultimate resolution. Emphasize your analytical skills and ability to remain calm under pressure.

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What role does automation play in your approach to software engineering?

Talk about the importance of automation in improving efficiency, detailing specific processes you’ve automated, the tools used, and how this impacted overall productivity in your previous roles.

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How will your leadership experience contribute to your role as a Lead Software Engineer?

Highlight your leadership style, focusing on mentoring junior developers, fostering a collaborative environment, and the impact of your leadership on team morale and project success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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