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Marketing Manager, Social Video Creative - job 8 of 8

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Manager, Social Video Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

This individual will combine a creator mindset with deep understanding of social video formats and best practices to concept, create, and edit social video content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting, editing, and publishing “made for social” videos across priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Editing video content for real-time/on-site activations, using both standard editing (e.g. Adobe Premiere Pro) and in-app tools (e.g. CapCut).

  • Partnering with Social Creatives and Social Strategists to dream up and create reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social on both high-budget and quick-turn projects.

  • Translating knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to develop videos for maximum engagement and relevance.

Essential Functions:

  • Concept, edit and produce social video content designed to break through on priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Package, capture, and edit video assets to create social content with clear storylines and visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Create attention-grabbing dynamic captions that bring together platform best practices and Visa’s brand.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications:
•5 or more years of relevant work experience with a Bachelors Degree or at least
2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD,
MD) or 0 years of work experience with a PhD

Preferred Qualifications:
•6 or more years of work experience with a Bachelors Degree or 4 or more years
of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
or up to 3 years of relevant experience with a PhD
•4+ years of experience in social creative or video editing roles for a global
brand, agency, or creator team. Experience across Sports, Music, or Travel
preferred.
•A compelling portfolio of social video work across multiple platforms.
•Fluency creating basic motion graphics and animations a plus.
•Basic experience shooting social-first video on industry standard equipment
(e.g. DJI Osmo Pocket series, DSLR, etc.).
•Deep understanding of the Creator landscape, including trends and platform
nuances.
•Deep experience with social media platforms, as demonstrated through an
understanding of the unique creative formats, algorithms and communities of
each major platform.
•Ability to ideate, refine, and implement new content/creative strategies and
formats across multiple social platforms and content types (tentpole, always-
on, reactive).
•Experience collaborating with internal and external teams in social-first
brainstorms.
•Extremely organized with keen attention to detail.
•Experience collaborating across complex global teams.
•Bias for action, not bureaucracy. Able to act quickly while rallying cross-
functional teams.
•Proven ability to drive results with a high degree of personal initiative and
subject matter expertise in a fast-paced, dynamic environment with limited
resources.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100 to 191,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$155450 / YEARLY (est.)
min
max
$119100K
$191800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Manager, Social Video Creative, Visa

Join Visa as a Marketing Manager, Social Video Creative, and become a key player in our dynamic Global Content Strategy, Development & Distribution team based in San Francisco, CA! In this role, you'll have the chance to unleash your creativity by concepting, editing, and producing engaging social video content that truly resonates with audiences across platforms like TikTok, Instagram, YouTube, and X. If you have a passion for storytelling and understand how to speak the language of social media, this is the perfect opportunity for you! Your role will involve working closely with Social Creatives and Strategists to create innovative, on-trend videos that not only captivate but also align perfectly with Visa's brand voice and marketing objectives. You’ll be given the freedom to experiment with both cutting-edge editing tools and traditional methods to deliver content that breaks through the noise. You'll also help set high creative standards, collaborating with cross-functional teams to ensure your content is optimized for performance. If you love staying ahead of trends in the Creator landscape, especially in industries like Sports, Music, and Travel, then your insights will be invaluable as you contribute to the development of impactful campaigns that elevate our brand. Help us connect the world through a compelling narrative and experience Life at Visa!

Frequently Asked Questions (FAQs) for Marketing Manager, Social Video Creative Role at Visa
What are the key responsibilities of a Marketing Manager, Social Video Creative at Visa?

As a Marketing Manager, Social Video Creative at Visa, your primary responsibilities will include conceptualizing, editing, and producing engaging social video content. You will work on platforms like TikTok, Instagram, YouTube, and X, ensuring each piece aligns with Visa's marketing objectives and brand voice. You'll partner with Social Creatives and Strategists to dream up innovative content while ensuring high creative standards across all your work. This role also demands a keen understanding of the Creator landscape and the ability to translate these insights into actionable content strategies.

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What qualifications are required for the Marketing Manager, Social Video Creative position at Visa?

To be a successful candidate for the Marketing Manager, Social Video Creative role at Visa, you should ideally have at least 5 years of relevant work experience, demonstrating your proficiency in social video creation and editing for a global brand or agency. A Bachelor's Degree is required, but advanced degrees like an MBA are preferred. Additionally, experience in creating social-first content in areas like Sports, Music, or Travel is a plus. Your portfolio of social video work should showcase your creativity and technical skills.

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What tools will I need to be familiar with as a Marketing Manager, Social Video Creative at Visa?

As a Marketing Manager, Social Video Creative at Visa, familiarity with various video editing tools is crucial. You will primarily leverage standard editing software like Adobe Premiere Pro, along with in-app tools such as CapCut. Having basic skills in creating motion graphics and animations will also be beneficial. Furthermore, understanding the nuances of various social media platforms and their unique creative formats is essential for creating impactful content.

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How does Visa support professional development for the Marketing Manager, Social Video Creative?

Visa is committed to supporting the professional development of employees, including those in the Marketing Manager, Social Video Creative role. You will have opportunities to collaborate with a varied team of Creative, Strategy, Editorial, and Community specialists, which fosters learning and creativity. Furthermore, Visa encourages its employees to stay updated on industry trends and enhances their skills through training programs and workshops.

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What does the work environment look like for a Marketing Manager, Social Video Creative at Visa?

The work environment for a Marketing Manager, Social Video Creative at Visa is vibrant and collaborative. Employees work in a hybrid setting, where a mix of in-office and remote work is encouraged. You will be surrounded by talented individuals from diverse backgrounds, all dedicated to creating impactful content. The company promotes a bias for action, encouraging you to act swiftly while working across cross-functional teams to drive exceptional results.

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Common Interview Questions for Marketing Manager, Social Video Creative
Can you describe your experience with social media video content creation?

When answering this question, share specific examples from your experience as a Marketing Manager, Social Video Creative. Highlight the social media platforms you've worked with, the type of content you've created, and the impact it had on audience engagement. Showcase your passion and understanding of trends within the platforms.

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How do you stay updated on the latest trends in social media and video content?

Discuss the methods you use to consistently stay informed, such as following industry influencers, participating in relevant online communities, and tracking platform-specific updates. Emphasize your proactive approach to learning and how you apply that knowledge to your work as a Marketing Manager, Social Video Creative.

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What is your approach to developing video content that aligns with brand objectives?

Share your strategic process for developing video content, emphasizing collaboration with other teams like Social Creatives and Strategists. Provide examples of how you align content with both brand voice and business goals, highlighting any tools you use to measure effectiveness.

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Can you tell us about a challenging project and how you managed it?

Use the STAR method (Situation, Task, Action, Result) to describe a challenging project. Focus on your role as a Marketing Manager, Social Video Creative, explaining the challenges faced and the strategies you implemented to overcome them, discussing the positive results achieved.

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What video editing software are you proficient in?

List the video editing software you're familiar with, such as Adobe Premiere Pro and CapCut. If applicable, mention any other tools you have used, highlighting your versatility and willingness to learn new technologies that can enhance your work.

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How do you ensure that your video content resonates with diverse audiences?

Explain your understanding of audience segmentation and the importance of cultural trends in content creation. Share how you tailor your video content based on audience insights and platform requirements to ensure engagement across various demographics.

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How do you handle feedback on your creative work?

Discuss your openness to feedback and the importance of it in the creative process. Share an example of how you’ve responded to feedback in the past and improved your work as a result, highlighting your collaborative spirit as a Marketing Manager, Social Video Creative.

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What metrics do you consider important for evaluating the success of social media videos?

Identify key performance indicators (KPIs) you track, such as engagement rates, shares, comments, and view times. Explain how you analyze these metrics to inform future content strategies as part of your role as a Marketing Manager, Social Video Creative.

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How do you manage tight deadlines when working on video projects?

Share your time management strategies for handling tight deadlines, such as prioritizing tasks, using project management tools, and communicating effectively with your team to ensure all aspects of the project are completed on time.

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Can you illustrate how you’ve used storytelling in your video content?

Provide examples of how you've incorporated storytelling elements in your video projects, such as structuring narratives, creating emotional connections, and utilizing visual hooks that engage viewers as a Marketing Manager, Social Video Creative.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

4670 jobs
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Full-time, hybrid
DATE POSTED
March 28, 2025

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