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PayOps Analyst - job 11 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About PayOps Analyst, Visa

As a PayOps Analyst at Visa Payments Ltd in beautiful Miami, you’ll play a vital role in our Payment Operations team, ensuring that all payment processes run smoothly and efficiently. Your day-to-day will involve a variety of exciting responsibilities, including approving payments across various platforms such as Faster Payments, International Payments, and ACH domestic payments—all while adhering to agreed cut-off times. You’ll also be instrumental in managing incoming liquidity and supporting your team in addressing payment exceptions, like rejections and returns. Collaborating with our network of partners will be key, as you will frequently communicate via email and telephone to resolve potential issues swiftly, ensuring minimal impact on our services. Additionally, you’ll dive deep into our payments platform and global network, seeking to improve existing processes and workflows. It’s not just about keeping the daily operations running; you’ll have the opportunity to share your insights on workflow improvement and engage in discussions with the Payment Team Lead to tackle challenges together. This is a hybrid position, offering the flexibility to balance your time between working in the office and remotely; your manager will provide guidance on office days. Join us at Visa Payments Ltd, where your expertise in payment processing will be valued and where your proactive approach will help shape the future of our payment operations.

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What are the primary responsibilities of a PayOps Analyst at Visa Payments Ltd?

The PayOps Analyst at Visa Payments Ltd is primarily responsible for payment processing execution, liquidity management, and exception handling. Daily duties include approving various types of payments such as Faster Payments and International Payments, managing incoming liquidity, resolving payment exceptions, and liaising with network partners to ensure timely issue resolution.