Senior Manager, Risk and Identity Product Solutioning (Issuing) - job 5 of 20

The Senior Manager, Risk and Identity Product Solutioning at Visa is primarily responsible for developing client-specific insights on risk and identity solutions, coordinating with sales teams, and participating in pre-sales discussions to ensure client needs are met. This role also includes managing client feedback, synthesizing information for product requirements, and collaborating with various teams to enhance our offerings.

Candidates for the Senior Manager, Risk and Identity Product Solutioning role at Visa should have a strong background in risk management and product solutioning, preferably with experience in the financial services sector. Leadership skills, excellent communication abilities, and a solid understanding of client needs and market dynamics are essential for success in this position.

The Senior Manager at Visa enhances go-to-market efforts by collaborating with cross-functional teams to create regional sales narratives, prioritize client needs, and ensure that the voice of the customer is integrated into product development. This role is key in aligning internal strategies with client expectations to maximize market impact.

Yes, the Senior Manager will be expected to travel as needed for client meetings and team collaborations, although the exact travel requirements will depend on the current business needs and will be confirmed by the hiring manager.

Visa offers a dynamic workplace culture where innovation, collaboration, and inclusivity are prioritized. As a Senior Manager, you will find yourself surrounded by passionate professionals who are driven to create impactful solutions in the financial landscape. The hybrid work model also supports work-life balance, offering the flexibility to thrive both personally and professionally.

Talk about your passion for product solutioning in the financial services sector and how Visa's commitment to innovation and customer satisfaction resonates with your career goals. Emphasize that the opportunity to help shape risk and identity solutions is exciting to you.

Describe your method for gathering, synthesizing, and prioritizing client feedback. Talk about the importance of listening to client needs and ensuring their input informs product requirements, which ultimately leads to successful solutions.

Reflect on a specific project where you coordinated efforts between different departments, highlighting how you facilitated communication, managed responsibilities, and achieved a common goal, emphasizing your leadership qualities.

Explain your approach to open-ended questioning and active listening during client meetings. Share an example of how this has allowed you to accurately diagnose client issues, leading to tailored product solutions.

Illustrate your methods for researching market trends, attending industry conferences, engaging with thought leaders, and leveraging professional networks to ensure you remain at the forefront of industry knowledge.

Share a story where you navigated a complex problem, detailing your critical thinking and problem-solving skills, as well as the positive outcome that resulted from your actions.

Discuss how clear and transparent communication is vital for effective team collaboration, client relations, and product deployment. Share how you adjust your communication style to meet the needs of diverse stakeholders.

Emphasize the importance of understanding the impact on both business value and client satisfaction. Describe your decision-making process for evaluating requests based on urgency and strategic alignment.

Share your vision of success, which may involve positive client outcomes, successful product launches, improved team collaboration, and a sustained focus on meeting evolving market needs.

Highlight Visa's commitment to innovation, security, and understanding client needs, illustrating how this company ethos fuels the development of cutting-edge solutions that stand out in the marketplace.